Sullivan University Reviews

Updated March 9, 2015
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2.3
31 Reviews
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Glen Sullivan
24 Ratings

31 Employee Reviews

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  1. Understands the need for work life balance of its employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Louisville, KY
    Current Employee - Anonymous Employee in Louisville, KY

    I have been working at Sullivan University full-time (More than 8 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Family atmosphere with supportive and friendly co-workers and supervisors. The company really makes an effort to show employees they are valued. Free tuition for employees and dependents! Nothing says family-friendly like free college education for my kids!

    Cons

    Lots of long-term employees, although a good thing, means there is not always a promotional opportunity for those who are ready. Many have left and come back, though, which just says how great of a place it is.

    Advice to Management

    ??

  2. Helpful (4)

    Profit is the real mission.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Dean in Louisville, KY
    Current Employee - Assistant Dean in Louisville, KY

    I have been working at Sullivan University

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Decent benefits, nice people at the bottom.

    Cons

    Unethical leadership, petty rivalries, management and sales staff lie to people to get them in the door as customers.

    Advice to Management

    Challenge your staff in a meaningful way. Put students priorities first. Share the millions the Sullivan family is making off all the government loans. Make President Sullivan earn a masters degree and a doctorate - his dad gave him his doctorate. Don't motivate by fear and stop being racist to the international students.

  3. Helpful (1)

    Would never recommend this company to anyone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Academic in Lexington-Fayette, KY
    Former Employee - Academic in Lexington-Fayette, KY

    I worked at Sullivan University full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    They tend to look the other way a lot of times for certain employees mistakes.

    Cons

    Terrible work environment. Only people in certain cliches advance. High school type mentality.

    Advice to Management

    Realize what your company is and stop pretending to be a respectable "university" with faculty on the same caliber as U of L or UK.

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  5. Helpful (1)

    It's okay, BUT...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Professor in Louisville, KY
    Former Employee - Professor in Louisville, KY

    I worked at Sullivan University

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Clean environment, good computer/IT systems all over. Pretty much left alone in teaching a class. The place is not a diploma mill and does no pressure faculty to pass all students.

    Cons

    They ant facuty to feel loyal to the school, and although they give lip service to faculty appreciation, the loyalty goes only one way. Their bottom line is making money, although they do put the profits back into the institution.

    Advice to Management

    Know your faculty and treat them all with respect, not just the favored few.

  6. Helpful (8)

    Terrible overall experience working here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Academics in Lexington-Fayette, KY
    Current Employee - Academics in Lexington-Fayette, KY

    I have been working at Sullivan University full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I really can't think of much to say that is positive.

    Cons

    Culture of this company is terrible. They are in denial that their reputation exceeds itself , so they expect you to sell this company to poor students who are signing away thousands of dollars in student loans... Knowing they can't get gainful employment.

    Advice to Management

    There is a lot of 'good old boys' mentality here and if you aren't a Yes Man or Woman you won't last. You need to change with the times and respect your employees and the students who are your lifeblood.

  7. Helpful (1)

    A very well run University that exceeds all of the SACS and ACICS accreditation standards.

    Former Employee - Director of Admissions in Lexington-Fayette, KY
    Former Employee - Director of Admissions in Lexington-Fayette, KY

    I worked at Sullivan University full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Probably the best value proposition for a private university in the state of Kentucky. Quality education at a reasonable cost. The Chancellor and all of management care 1000 more times about their students than the tuition dollars. That is the key to Sullivan's success.

    Cons

    When will the other shoe drop. I'm surprised that there has been no class action law suite filed from current and former Admissions Officers regarding the 1/2 of the hourly rate for overtime compensation. In addition to that the Associate Directors of Admissions, who truly don't manage anybody were paid no overtime of any kind for working 60 hour weeks to make their extraordinarily high start plans.

    Advice to Management

    It is what it is. Enrollment is down at all post secondary private for-profit schools. The wind fall of students recruited from 2008-2012 may never happen again. If you want to grow expand to other KY cities and states. You provide a good quality education.

  8. Helpful (3)

    Sullivan University exemplifies the best practices in career education... a pleasure to work with and for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Associate Director in Louisville, KY
    Former Employee - Senior Associate Director in Louisville, KY

    I worked at Sullivan University full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Professional, opportunity, collaboration and integrity

    Cons

    High standards, expectations and accountability

    Advice to Management

    Continue to empower talented people without undue interference.

  9. Helpful (1)

    Ultimately a lost opportunity for employee and employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Louisville, KY
    Former Employee - Anonymous Employee in Louisville, KY

    I worked at Sullivan University full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The company offered competitive pay and decent benefits after six months of employment.

    Cons

    Poor training for role responsibilities, was trained by other departments in an effort to understand my job. It did not give the proper understanding. Not enough constructive feedback in order to actively work on poor work performance.

    Advice to Management

    Invest in proper training for employees. Maintain constructive feedback for employee growth.

  10. Helpful (9)

    False sense of security

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Louisville, KY
    Current Employee - Anonymous Employee in Louisville, KY

    I have been working at Sullivan University full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Management is excellent at pretending everything is alright. The fresh paint on the walls every summer makes me happy. Plenty of opportunity to be fed and have information regurgitated that is not factual all in the name of "caring".

    Cons

    The company focuses solely on profit and does not care who they have to exploit to get there. It is sad that many students do not feel that their best interest is whole heartedly considered. Poor branding. Poor leadership. Confrontation between departments. Constant changes that are impossible to keep track of. Conflicting policies. Benefits are not family friendly.

    Advice to Management

    Stop trying to hide the truth about the company and actually fix it. Pretending that everything is alright is equivalent to putting a Band-Aid on a gunshot wound.

  11. Helpful (8)

    Beware the Positive Propaganda!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Admissions Officer in Louisville, KY
    Current Employee - Admissions Officer in Louisville, KY

    I have been working at Sullivan University full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Paycheck. Paycheck. Paycheck. Paycheck. Paycheck. Paycheck. Paycheck. Paycheck. Paycheck. Paycheck. Paycheck. Paycheck. Paycheck. Paycheck. Paycheck. Paycheck. Paycheck. Paycheck. Paycheck. Paycheck.

    Cons

    Rather than foster a truly positive work atmosphere, senior management prefers to plant positive reviews on sites such as this so that prospective new hires won't know the truth. It is true that Sullivan was a "Best Place to Work in 2014" but it is also true that SU was the last employer to make the cut this year, narrowly snapping a nearly 30 year drought. Even with management making fake reviews (always days after a legitimate but negative review, obviously to counteract the ugly truth), SU still can't break 2 stars and a 40% approval rating. That alone speaks volumes.

    Advice to Management

    You wouldn't have to put out fires if you addressed root causes. Also, stand up for your team members. It's obvious that your bosses have you job-scared and running in circles, just like you have some of us job-scared and running in circles. Far too often the first two weeks of a month are spent doing something, then the next two weeks are spent undoing something. You're in over your head and everybody knows it from your actions. It's a downward spiral of fear and stagnation that only you can break by checking your ego, remembering that you can't do everything yourself (people matter, replacements are costly to recruit/train), and having a backbone (quit representing yourself to your teammates as a victim of corporate's will and start representing yourself to corporate as a leader of men and women). There will never be a "perfect time" to stand up, so stop waiting for opportunity to come to you (like waiting on a corporate bully to retire) and start living now as a purpose-driven professional.

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