SumTotal

www.sumtotalsystems.com
Employer Engaged

SumTotal Reviews

Updated February 19, 2015
Updated February 19, 2015
166 Reviews
2.8
166 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Hardeep Gulati
39 Ratings

Review Highlights

Pros
  • Employer that will lie to you about ay raises, professional growth and WORK life balance (in 9 reviews)

  • You can work from home occasionally (in 6 reviews)


Cons
  • Expect absolutely no work/life balance (in 10 reviews)

  • Upper management is only by title and not by ability or experience (in 5 reviews)

More Highlights

Employee Reviews

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  1.  

    Going through transitions after the acquisition...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Development in Gainesville, FL
    Current Employee - Business Development in Gainesville, FL

    I have been working at SumTotal full-time (more than a year)

    Pros

    This is a good place to get experience dealing with large, global organizations. Customers range from very small SMB to Fortune 500/Global 1000 organizations.

    Cons

    Office culture depends on what floor, department you work in, lots of areas are pretty dull. Work-life balance also depends in what department you work in.

    Advice to ManagementAdvice

    Try to hang-on to good talent. I know SkillSoft is making Hubs. Gainesville will be Engineering, Customer Service and Professional Services. Des Moines will be Inside Sales, etc. But a lot of talent is slipping between your fingers because of these forced changes.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Review of Sum Total

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager in Mountain View, CA
    Former Employee - Senior Manager in Mountain View, CA

    I worked at SumTotal full-time (more than 3 years)

    Pros

    Entrepreneurial work environment which helps employees to be creative.

    Cons

    It got bought over by VC

    Advice to ManagementAdvice

    Employees are looking for growth opportunities

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Company with lots of opportunity for growth, innovation, and market dominance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SumTotal

    Pros

    Fast pace, intelligent people, technological opportunities, open to process improvements. Excellent learning opportunity, excellent growth prospects, teamwork required. Able to build a robust resume quickly.

    Cons

    Company is headquartered in Gainesville, FL, which means if you move down there and want to leave you need to move again. Company is very budget conscious which limits opportunity to make changes. Acquisition by Skillsoft will hopefully temper this.

    Advice to ManagementAdvice

    Go after market dominance with high quality, high functionality, and well integrated products. Deliver the products in a reliable, repeatable, and timely cadence.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Good entry level positions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Gainesville, FL
    Current Employee - Anonymous Employee in Gainesville, FL

    I have been working at SumTotal

    Pros

    Benefits are good, management is usually fair and flexible

    Cons

    No career paths, stressful jobs

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Perfect Job Opportunity for Young Employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Revenue Accountant in Gainesville, FL
    Current Employee - Revenue Accountant in Gainesville, FL

    I have been working at SumTotal full-time (more than a year)

    Pros

    Young average employee age
    Numerous options to advance a career
    Face-time exposure with executive team at almost any level
    Most managers really care about their employees

    Cons

    Pay is below market average (usually as a result of employing those with less experience)
    Seemingly high turnover in relation to pay

    Advice to ManagementAdvice

    They seem to know what they're doing, but I'd be more generous in compensating the experienced workers who are willing to work long hours for the company.

    Recommends
    Positive Outlook
  7.  

    Politics and Disfunction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Chicago, IL
    Former Employee - Manager in Chicago, IL

    I worked at SumTotal full-time (more than 3 years)

    Pros

    There are a few great people left, but fewer and fewer all the time.
    If you happen to have lived in Jacksonville FL thne this was likely one of the best jobs around, but to be honest I'd consider moving.

    Cons

    When I was there the biggest issue was the way that people outside the head office were treated by those in Jacksonville. Whether you worked as a remote worker or as at a remote office you simply were out of the loop with little or no attempts made to include people.
    They paid Really low.

    Advice to ManagementAdvice

    For a company that grew up in the Learning space and stills earns a very large proportion of it's revenue from the various LMSs they sell I'd expect them to have more respect for L&D as a function.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Company in Transition

    Former Employee - Bus Operations in Mountain View, CA
    Former Employee - Bus Operations in Mountain View, CA

    I worked at SumTotal full-time (more than a year)

    Pros

    Learned the challenges of transitioning from Perpetual to SaaS

    Cons

    Company moved to Florida, most local employees left the company. Methodology implemented was interesting to observe but was very rigid and not always tailored to companies specific requirements.

    Advice to ManagementAdvice

    Good Luck with building a new company and culture in Florida

  9.  

    Manager, Engineering

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SumTotal (more than 8 years)

    Pros

    Competitive Salary. Use to be very nice team culture.

    Cons

    No innovation. It has become more like customer support company.

    Advice to ManagementAdvice

    Build quality product.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Probably a good company if they fire divisive middle managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager in Chicago, IL
    Former Employee - Project Manager in Chicago, IL

    I worked at SumTotal full-time (more than 3 years)

    Pros

    Company good for fresh graduate. Try to get rid of all experienced employees and replace them with contractors and new graduates.

    Cons

    - Bad middle layer of management. Employees work hard but middle layer tries to take all credit. My manager was a bad employee who didn't know understand about the company products. The only way she was keeping her job was to have other people fired to save her skin.
    - Top layer doesn't try to get in touch with employers. All the middle managers work as a syndicate. They keep tab on their team members and share information and make it difficult for members to do work.

    Advice to ManagementAdvice

    Please get rid of divisive middle management especially in PMO .

    Doesn't Recommend
  11. 1 person found this helpful  

    It was great. Employees were great. Management used to be great.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Developer in Bellevue, WA
    Former Employee - Software Developer in Bellevue, WA

    I worked at SumTotal full-time (more than 10 years)

    Pros

    Was a great place to work. Employees were what made it great.

    Cons

    Yes, we were all conned. They told us company was doing fine. Then laid off half the company the next day.

    Advice to ManagementAdvice

    don't outright lie to the people who work for you. That's just not cool.

    Doesn't Recommend
    Disapproves of CEO

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