Summa Health System

  www.summahealth.org
  www.summahealth.org

Summa Health System Reviews

Updated November 18, 2014
Updated November 18, 2014
52 Reviews
2.9
52 Reviews
Rating Trends

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Summa Health System President and CEO Thomas J. Strauss
Thomas J. Strauss
27 Ratings

Review Highlights

Pros
  • Reasonable pay, good benefits, felt like a safe environment, patients communicated that they felt they were getting good medical care (in 4 reviews)

  • Casual work environment, pleasant coworkers (in 4 reviews)


Cons
  • Pay well below market, no raises or bonuses in 4 yrs (except for management) (in 5 reviews)

  • I don't have any downsides besides I need part time employment at this moment (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good job, so sad to be laid off

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Staff Nurse
    Former Employee - Staff Nurse

    I worked at Summa Health System full-time (more than 10 years)

    Pros

    Good pay, good benefits, people I worked with were great (like family) worked together as a team

    Cons

    Management not so great, got laid off

    Advice to ManagementAdvice

    You should keep in mind that its all about the patient, you also need to keep in mind who takes care of each patient when you decide to lay people off.

    Neutral Outlook
    No opinion of CEO
  2.  

    Management Issues

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Implementations in Cuyahoga Falls, OH
    Former Employee - IT Implementations in Cuyahoga Falls, OH

    I worked at Summa Health System full-time (more than an year)

    Pros

    Benefits and salary are commendable in today's market.
    Non-medical staff seem to get along, but Nurses and Physicians think they are above the rest.

    Cons

    If you are not a clinical or medical associate you receive little respect from Nursing and Physician personnel. Business MBA graduate, IT, makes no difference in this silo culture.
    Hospital services for patients are lacking unless you are a hospitalized employee.

    Advice to ManagementAdvice

    Replace your culture with one that works for all employees and this will trickle down to patient care in all units.

    Doesn't Recommend
    Neutral Outlook
  3.  

    Started off great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Akron, OH
    Former Employee - Customer Service Representative in Akron, OH

    I worked at Summa Health System full-time (less than an year)

    Pros

    Casual work environment, pleasant coworkers

    Cons

    Company is going under. Specifically SummaCare.

    Advice to ManagementAdvice

    Be honest with employees so they can be honest with you.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    A lot of lay-offs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Ultrasound in Akron, OH
    Current Employee - Ultrasound in Akron, OH

    I have been working at Summa Health System part-time (more than an year)

    Pros

    Good benefits. Flexible shifts. Multiple locations.

    Cons

    I have worked there 2.5 years and so far there has been 5 rounds of lay-offs. Cleveland Clinic and University Hospitals are moving in the area. Summa is preparing for more lay-offs in 2014/2015.

    Advice to ManagementAdvice

    Management needs better training. Too many mangers with health care degrees and no actual business education.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Dont quit a job to come here.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Summa Health System

    Pros

    Great co workers, Doctors are pleasant. Decent starting wages. Some flexibility with regards to work schedule and class schedule.

    Cons

    MANAGEMENT, in case you did not understand the bosses. They have been known to say one thing to your face and either not follow through or do the complete opposite. Always a threat of a lay off. No raises for more than ywo years

  7.  

    Management Failure/Toxic Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Summa Health System

    Pros

    Great benefits and pay is competitive. Many great co-workers.

    Cons

    This company does not learn from its mistakes. They say we're getting back to basics, but actions don't prove that. Was once a great company with many very loyal employees but management is completely disconnected from the reality of the issues in the company and employees are becoming disengaged. They are experiencing very turbulent times right now and have completely lost site of the company values and mission statement. It is a very sad situation.

    Advice to ManagementAdvice

    The change needs to come from the top down. Where is the accountability? Improve communications and deal with the known issues in the management team. More financial analysis needs done before taking on a client or implementing new vendors/projects. Spend more time updating operational policies instead of the dress code policy. We at the bottom see this and more. Why can't upper management?

  8.  

    Ok but has things that can be improved

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Nursing in Barberton, OH
    Current Employee - Nursing in Barberton, OH

    I have been working at Summa Health System full-time (more than 3 years)

    Pros

    Pay is reasonable, stellar medical benefits
    Safe working environment
    Advancement opportunities
    Ability to learn new things on the job and off

    Cons

    Culture on each unit depends on the manager. Sometimes upper management is tone deaf to the workers. Its all about the bottom line and the mighty dollar. Staff feel like they do not count. Gave raises but then took away annual 401K end of year contributions. Really? Staff are not stupid, we can put two and two together to come up with four. That makes you look cheap.

    Advice to ManagementAdvice

    Listen to staff complaints. Bring back overtime bonuses. Change the wow card compensation

  9.  

    We need a change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pt Access Representative in Akron, OH
    Current Employee - Pt Access Representative in Akron, OH

    I have been working at Summa Health System full-time (less than an year)

    Pros

    co workers are friendly and helpful

    Cons

    not very understanding when it comes to family emergencies. Expected to do more and more all the time and get punished when you cant complete your work.. no perks like paid holidays. I feel like the boss just wants a butt in the seat. Too many restrictions. The insurance isn't all that either, too many restrictions on that too. Should've done my homework before applying.

    Advice to ManagementAdvice

    Listen to what your employees want. Happy employees makes for a better working environment. Take care of your employees. make them not want to leave like having better insurance. When I worked at another hospital, I barely had to pay for anything. honestly if it wasn't so far from me now I would consider going back. I know of 3 people in my department that will be leaving soon.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    A Great Learning Opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Wadsworth, OH
    Former Employee - Anonymous Employee in Wadsworth, OH

    I worked at Summa Health System full-time (more than 10 years)

    Pros

    There is good commradere between fellow co-workers. Opportunity for personal and professional development exist. Pay was adequate, benefits were fair.

    Cons

    No raises in over four years. In a contraction mode right now due to changes in reimbursement. Tends to overextend itself and then panic at the cost of employee careers.

    Advice to ManagementAdvice

    Protect your employees. They are your most valuable asset.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Analyst in Akron, OH
    Former Employee - IT Analyst in Akron, OH

    I worked at Summa Health System full-time (more than 10 years)

    Pros

    Truly live their mission, makes it easy to do the right thing!

    Cons

    Challenging financials, not unique in healthcare.

    Advice to ManagementAdvice

    Listen to your staff.

    Recommends
    Neutral Outlook
    Approves of CEO

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