Summit Medical Center (Hermitage)
2.7 of 5 3 reviews
www.summitmedctr.com Hermitage , TN 1000 to 5000 Employees

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2.7 3 reviews

                       
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Satisfied

Nurse (Former Employee)
Hermitage, TN

I worked at Summit Medical Center (Hermitage)

ProsThe team work was wonderful

ConsIt was high stress job

Yes, I would recommend this company to a friend

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Unprofessional mid-level leadership and a physician-centered philosophy makes for miserable work conditions

Registered Nurse (Former Employee)
Hermitage, TN

I worked at Summit Medical Center (Hermitage)

Pros- Community hospital
- Various services offered to patients meaning many options for areas to work
- Less traffic to deal with than downtown hospitals
- Decent pay rate
- Discounts offered for movies
- Nice HR staff
- Free parking

Cons- Part of HCA, meaning it's too big and employees are merely a number
- Unprofessional leaders in director positions - for example, vital communication frequently takes place via text message or email, even information that should be passed face-to-face
- Very little support in fulfilling professional requirements
- "Clique-ish" staff - nursing staff is slow to "let in" new people
- Training classes are often off-site because Summit is just one small spoke in the huge HCA wheel
- Policies are in place to support that physicians and facility, not the staff or the patients
- Archaic charting system (Meditech) that is reminiscent of a MS DOS program - does not even utilize the function of a mouse
- Many instances of double or triple charting required
- Many arbitrary training requirements, often presented last-minute
- Routine practices and policies without evidence to support them are used on a daily basis by physicians who are not concerned with having evidence-based practice
- For L&D nurses, there is a very high induction, c-section rate, and intervention rate
- "Peer pressured" into writing doctors orders for them -- RNs become secretaries
- Frequently "flexed", meaning called off or sent home - hard to get hours actually worked, but you are still required to give a minimum amount of availability, so you have to block off time away from family or other commitments when there is a good chance you will not be working
- The list could go on and on....I would not recommend employment at Summit to anyone I care anything about. No job is worth feeling like you are nobody. No job is worth feeling like your license is on the line every time you come to work.

Advice to Senior ManagementNever pass bad, negative, or discouraging information of any kind via any method other than face-to-face. Employees appreciate that you have enough respect to speak to their face rather than hiding behind email, texts, or memos. Praise in public, reprimand in private ALWAYS. SUPPORT your staff, ESPECIALLY night shift staff who aren't able to readily access necessary services due to having an altered sleep/wake cycle. Help them to make sure they are in the classes they need, even if it is not your responsibility. THIS is what a good leader does. A good leader treats his/her employees as they would like to be treated. No one reaches leadership without first being one of the "little people". Don't forget what it feels like to be at the bottom of the ladder. Don't forget what it feels like to be the new guy. Don't lean so heavily on policy that you don't realize that policies are sometimes wrong and that PEOPLE are the ones effected by faulty policies. Don't "emerge" from your office and interfere with staff when they are in the midst of the schedule they have made for themselves. While your task may seem important to you, floor staff usually have planned out what they are going to do throughout their day, why, when, and how. They may have just sat down for the first time in five hours when you show up, assume they are not busy, and ruin the one chance at a breather they may have for the whole day. This list goes on and on. The biggest thing is this -- Your organization IS your people. When you mistreat people, the good ones will leave. The bad ones will stay because they are used to being in negative environments. Without good people, your organization will never be as great as it could have been, and often it will fail, because leadership is the foundation, and bad leadership creates failures. Read "Entreleadership" by Dave Ramsey. Learn how to treat your people WELL! Put them FIRST! Create TEAM MEMBERS, not subordinates.

No, I would not recommend this company to a friend

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Too much public service institute to my own liking

Project Manager (Former Employee)

I worked at Summit Medical Center (Hermitage)

ProsNice place where you also get the positive feedback from the patients you truly help to a better life

ConsLess influence on what your job is all about

Advice to Senior ManagementLet the staff members participate more to make a difference and recognize more liberally the high performers also at lower levels

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