Sun Life

  www.sunlife.com
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Sun Life Reviews

Updated Jul 30, 2014
All Employees Current Employees Only

3.1 279 reviews

80% Approve of the CEO

Sun Life CEO Dean Connor

Dean Connor

(49 ratings)

53% of employees recommend this company to a friend

Review Highlights

Pros
  • The work environment is fast-paced, accommodating, and comfortable (in 18 reviews)

  • Good benefits, nice clean offices (in 18 reviews)


Cons
  • Very strong politics especially when you start dealing with senior management (in 13 reviews)

  • once you hit mid career, opportunities for advancement evaporate (in 5 reviews)

More Highlights
279 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    A good place to work

    Distribution (Current Employee) Wellesley, MA

    ProsEnthusiastic employees willing to do what it takes to get the job done. Nice benefits, and work hour flexibility. Up to date with technology - like iPads and iPhones.

    ConsSystems are antiquated. Makes getting the job done difficult and time intensive. Legacy systems don't talk to each other and the result is that the customer suffers

    Advice to Senior ManagementInvest in updating the systems. Look into six sigma process improvement to move the dial effectively.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Was a great place to work until the life insurance division went down the tubes

    Anonymous Employee (Former Employee) Wellesley, MA

    ProsExcellent benefits, competitive pay, is accessible via public transportation, and offered (the past tense being emphasized) opportunities to grow and build a career. The people with whom I worked were some of the most hardworking, friendly, and cooperative co-workers that I've ever met. Overall the environment used to be positive and geared toward productivity.

    ConsDue to a constant shifting of upper level management over the past four years and those individuals' business decisions, the overall mood of the company changed from "we're a team" to "it's every man for himself." Another frustrating thing is that, for many positions, once you're employed there is a freeze in terms of moving to other jobs or department, sometimes lasting two years. The regulation is understandable, but stifling all the same.

    Advice to Senior ManagementAttempt to recruit some new blood in hopes of rebuilding some of the positivity from the past, because many of the employees are still jaded and unhappy.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Good for entry level

    Actuary (Current Employee) Wellesley, MA

    ProsFriendly to international students, a good place to start.

    ConsEmployees do not focus enough on work, playing around during work.

    Yes, I would recommend this company to a friend

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    It is what it is.

    Sales Coordinator (Former Employee) Seattle, WA

    ProsThe company is stable and strong; you don't have to worry about it going away any time soon. Benefits are good for employees.

    ConsThe company valued appearance over reality; they'd rather you "look busy" than be efficient. Pay is under average for the industry for the support staff. Workloads are not managed well, with some people being over-busy and others having too much time (and then being forced to find pointless make-work to fill in the time).

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Sun Life

    Customer Service Consultant (Former Employee) Irvine, CA

    ProsGreat corporate communication. Terrific benefits. Excellent at seeking employee engagement. Nice rewards and employee recognition programs. Great perks; i.e., gym membership assistance, Charitable matching grant program, tuition assistance, EAP and rewards for participation in wellness programs. Love the Global Learning Center course availability.

    ConsUsual challenge of working for huge corporation. US operations in Eastern Time Zone and my business unit was in Pacific Time Zone. Bonus structure has complicated formula. Not as easy to grow in career as I'd like. Frequent restructuring of sales and distribution units.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Worst place to work for

    Short Term Disabilities Claims Associate (Former Employee) Portsmouth, NH

    ProsThere are no pros to working there.

    ConsWork Load is too much for the claims examiners. Management consistantly makes employees feel worthless. If you do not complete the work they want or if you ask for help. Management will find a reason to write you up. Management leaves on time while the employees are forced to stay and complete claims.

    Advice to Senior ManagementYour STD department has such high turnover because the supervisors are incompetent slave drivers

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Great work environment despite a terrible manager

    Anonymous Employee (Current Employee) Wellesley, MA

    ProsGood work-life balance and casual culture

    ConsPersonally unhappy with manager, no complaints otherwise

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    Sun Life US - If you're looking for a positive culture or you're seeking challenging and rewarding work - look elsewhere

    Anonymous (Current Employee) Wellesley, MA

    ProsThe benefits and vacation structure are great, and for most of the business areas there is a great work-life balance available for the majority of employees.

    Compensation is generally in-line with the industry, but varies highly depending on your manager and business unit.

    The majority of peers and co-workers are very friendly and there's a good sense of team.

    ConsThe company's larger corporate organization in Canada is extremely stable and consistent. However, the US organization has seen a great deal of uncertainty, strategic direction shifts, and reductions in business lines over the past several years. Future direction and stability in the US is extremely uncertain, and clear communication from senior management is non-existent.

    The US organization thrives on form over substance, and opportunities do not exist for hard-working, honest, and talented employees. The most talented team members are singled-out and minimized by managers that do not understand the subject matter or responsibilities of the teams they are managing. Who you know is definitely more important than what you know. Hence all the other reviews here describing that the most talented people leave. (this is absolutely accurate)

    If you're looking for punching the clock and low demands on your time and skills, this might be a great fit. But if you're looking for challenging and rewarding work, Sun Life might not be the place for you.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Not a bad job to get your feet wet.

    Revision Specialist (Current Employee) Windsor, CT

    ProsFlexibility and work environment are extremely positive. Entry level salaries are decent.

    ConsExtremely hard to grow in the company. Better to get in and get experience and then move on.

    Advice to Senior ManagementFind ways to encourage good employees to stay or you're going to lose the talent.

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    Politics of a regime change

    Anonymous Employee (Former Employee)

    ProsAbility to work from home. Work-life balance is excellent. Substantial vacation time. Good exit packages when layoffs occur. If you're complacent you can stay here for a long time.

    ConsYearly layoffs and they often occur around the holidays. They've been eliminating older employees for years now. If you're over 50 you're on the chopping block.

    Office culture in Canada is night and day compared to US. Folks in CA like their job and they're proud of the company. People in the US show up for a pay check and often wonder if they're part of the next round of layoffs.

    Office politics is brutal. Lots of large personalities here with no room for growth making pretend that this is corporate America. Several managers/Dir/AVP's are brutal to work for. Clearly they are "lifers" and not happy about it and feel the need to treat employees very poorly.

    Regime changes, SLF loves to bring in flunkies from other organizations such as Bank of Montreal or Lincoln Financial. They should try to minimize the potential impact and only bring on one employee from another firm, not the entire "click."

    Advice to Senior ManagementStart running the company as one, not separate entities.

    Don't ever buy a stadium and then lay off 3500 employees the next day.

    Stop laying off US employees annually. Stop layoffs at Christmas.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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