Sun Life

www.sunlife.com
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Sun Life Reviews

Updated February 23, 2015
Updated February 23, 2015
331 Reviews
3.3
331 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sun Life CEO Dean Connor
Dean Connor
69 Ratings

Review Highlights

Pros
  • Variety of experience; good benefits (in 22 reviews)

  • Flexibility and work environment are extremely positive (in 19 reviews)


Cons
  • Very strong politics especially when you start dealing with senior management (in 13 reviews)

  • Not many opportunities for advancement, Salary increases very minimal, too many senior managers (in 6 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Interview process

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sun Life

    Pros

    Promises during interview process however did not transpire.

    Cons

    During interview process always ask for a written offer going through the steps of your interview

    Advice to ManagementAdvice

    Be more honest

    Doesn't Recommend
    Positive Outlook
  2.  

    Boring. Crappy company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - RLDP
    Current Employee - RLDP

    I have been working at Sun Life full-time (more than a year)

    Pros

    -good work life balance
    -people are generally really nice

    Cons

    -slow moving
    -not for ambitious people
    -where dreams go to die

    Approves of CEO
  3. 1 person found this helpful  

    Real-Estate Investment Trust

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Advisor in Windsor, ON (Canada)
    Former Employee - Financial Advisor in Windsor, ON (Canada)

    I worked at Sun Life full-time (more than a year)

    Pros

    Your own business. Your own hours.

    Cons

    $800 per month of business cost for a office that you do not need.

    Advice to ManagementAdvice

    Train.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 3 people found this helpful  

    Company that doesn't care for it's people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Centre Manager in Brampton, ON (Canada)
    Former Employee - Financial Centre Manager in Brampton, ON (Canada)

    I worked at Sun Life full-time (more than 10 years)

    Pros

    The only pro is that no matter what other job you take up after leaving Sun Life, you will feel good about it.

    Cons

    Promotions are biased. The Regional VPs are immature and get into this position in their early 30's as other successful managers don't want to take the income drop. They feel threatened by Financial Centre Managers who are much more experienced and qualified by them, and end up trying to get rid of them and replacing them with other young, less qualified managers. The severance package given to these long-serving managers is the provincial minimum at 1 week for every year of service. One has to sue the company to get what you rightfully deserve.

    Advice to ManagementAdvice

    I would recommend that HR conduct exit interviews with all Financial Centre Managers who are let go after being with the company for over 10 years, as they are losing a lot of valuable experience at the cost of satisfying egos for these young, biased Regional VPs.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Not very fruitful career-wise

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sun Life

    Pros

    Stable organization. Able to spend more time with family

    Cons

    Too much micromanagement, no trust, no challenges

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  7. 2 people found this helpful  

    Worst place to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Short Term Disabilities Claims Associate in Portsmouth, NH
    Former Employee - Short Term Disabilities Claims Associate in Portsmouth, NH

    I worked at Sun Life full-time (more than a year)

    Pros

    There are no pros to working there.

    Cons

    Work Load is too much for the claims examiners. Management consistantly makes employees feel worthless. If you do not complete the work they want or if you ask for help. Management will find a reason to write you up. Management leaves on time while the employees are forced to stay and complete claims.

    Advice to ManagementAdvice

    Your STD department has such high turnover because the supervisors are incompetent slave drivers

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. 5 people found this helpful  

    Sun Life US - If you're looking for a positive culture or you're seeking challenging and rewarding work - look elsewhere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous in Wellesley, MA
    Current Employee - Anonymous in Wellesley, MA

    I have been working at Sun Life full-time (more than 5 years)

    Pros

    The benefits and vacation structure are great, and for most of the business areas there is a great work-life balance available for the majority of employees.

    Compensation is generally in-line with the industry, but varies highly depending on your manager and business unit.

    The majority of peers and co-workers are very friendly and there's a good sense of team.

    Cons

    The company's larger corporate organization in Canada is extremely stable and consistent. However, the US organization has seen a great deal of uncertainty, strategic direction shifts, and reductions in business lines over the past several years. Future direction and stability in the US is extremely uncertain, and clear communication from senior management is non-existent.

    The US organization thrives on form over substance, and opportunities do not exist for hard-working, honest, and talented employees. The most talented team members are singled-out and minimized by managers that do not understand the subject matter or responsibilities of the teams they are managing. Who you know is definitely more important than what you know. Hence all the other reviews here describing that the most talented people leave. (this is absolutely accurate)

    If you're looking for punching the clock and low demands on your time and skills, this might be a great fit. But if you're looking for challenging and rewarding work, Sun Life might not be the place for you.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Great Parent org with poor policies and procedures at ISC

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Systems Analyst in Gurgaon, Haryana (India)
    Former Employee - Business Systems Analyst in Gurgaon, Haryana (India)

    I worked at Sun Life full-time (more than a year)

    Pros

    Overall the org offers opportunities until band 6... fairly straightforward work where an average person should be able to do work and be successful.
    Senior management has built a listening organization... which is good.

    Cons

    Most benefits are for leadership team. LT can get away from anything very easily. Managers would pick and choose the feedback and manipulate them to their advantage.
    Travel policies are not in line with global benchmarks. Parent company shows interest to get work done, but doesn't bother much about the day to day nuances and execution... they are usually impressed well by the leadership team.

    Advice to ManagementAdvice

    Please have consistency in reviews and processes across organization at India.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10. 4 people found this helpful  

    No integrity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sun Life full-time (more than 8 years)

    Pros

    Non-management employees are usually great hardworking people. The customers are often nicer than the company deserves.

    Cons

    Embarrassing to have been associated with this company, it's management culture is that disgusting brew you get when you combine gross incompetence with a heavy dose of tyranny

    Advice to ManagementAdvice

    While you're cultivating a management culture that is based in dysfunctionality and dishonesty, remember that however you treat your employees is how you treat your customers. Dysfunctional and dishonest is what you want to be known for? Strip away your middle management teams layer by layer ---you have to many layers anyways----and start again. Don't let existing managers choose new ones. They only hire their friends, and they're only friends with people who want things to continue the way they have been.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 5 people found this helpful  

    If you prefer managing up over doing good work, this is the place for you.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management in Kitchener, ON (Canada)
    Former Employee - Management in Kitchener, ON (Canada)

    I worked at Sun Life full-time (more than 8 years)

    Pros

    As with any large company, there are significant differences between major business units, and some have better reputations than others. Good brand reputation as a result of significant marketing spend, which will be eroded as staff morale continues to plummet.

    Cons

    Highly patriarchical company, old boys network, many women (not all) who advance based on their looks and willingness to play up to that, men and women who advance by spending their time promoting themselves at the expense of their staff or their own work. In the Individual area, no clear strategic vision, no culture of accountability within the senior management ranks, poor behaviour in clear contradiction of all HR policies ignored or rewarded.

    Advice to ManagementAdvice

    Others have suggested that senior management doesn't have a clue. On the contrary, they know exactly what they're doing - they behave exactly as they are compensated to behave - which is with a focus on short-term results. It shouldn't surprise anyone that this short-term, results-driven approach supports ad-hoc mass layoffs, expense gap band-aids, and quarterly results at the cost of long term top and bottom line growth.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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