Sun Life Reviews

Updated March 28, 2015
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  1. 4 people found this helpful

    3 year downhill stumble that ends in 800 layoffs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales Representative in Wellesley, MA
    Current Employee - Sales Representative in Wellesley, MA

    I have been working at Sun Life

    Pros

    Fair benefits though they got cut back over the years. Good work life balance for most

    Cons

    Bad career development. Spent way too much on sales and sponsorships. HR department goes by the book when it benefits them but makes excuses when it doesn't. Badly run and now employees not involved in the decisions are paying for it. Employees that survive the layoff, including the new college leadership people, should take note and get out quick as it will get worse.

    Advice to ManagementAdvice

    Accept the blame for your bad decisions, get rid of senior managers who killed the business, and use the money saved to give more to the people you are throwing out on the street, they deserve it more

    Doesn't Recommend
    Disapproves of CEO
  2. Not the place it used to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sun Life

    Pros

    The work/life balance and benefits were good. There was a pension plan and generous 401K, plenty of vacation time and flexible work schedules, nice coworkers

    Cons

    No career progression, rampant favoritism where promotions and raises are only given to those put on the fast track and not based on actual skills, women are definitely treated differently here, unprofessional work environment. When I started a few years ago, this was a fun and positive place to be. Since the senior management changed and they hired the Lincoln people, things have gone downhill fast. This is not a place to work if you are looking for career development since there is no training given or opportunities like those given to those in the RDLP program for recent college graduates. It's no wonder most of my coworkers are looking for new jobs. Everyone is underpaid, overworked, and miserable.

    Advice to ManagementAdvice

    Take a good look at the turnover and staffing levels. Sometime clearly needs to change and nothing has been done despite the satisfaction surveys. And I question the results, since you claim employees feel engaged. I'm sorry but I don't see anyone engages except those moved to better positions.

    Doesn't Recommend
    No opinion of CEO
  3. 6 people found this helpful

    Very misleading career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Financial Advisor
    Current Employee - Financial Advisor

    I have been working at Sun Life

    Pros

    Flexible Schedule.
    Good entry level if you are new to the industry.

    Cons

    It's really interesting to see the views from the other side of the table. I work for Sunlife on the sales force team both as a financial advisor and before that as a Sales Manager. This company, although they try to appear as they are ethical, they are a wolf in sheep's clothing. They will lie about anything in order to decieve people into joing their offices. I have stayed quiet all too long and really need to get this off my chest. They are one of the cheapest companies I have ever experienced and even though they claim to pay high commissions, they only pay on their system that keeps an advisor in the highest productivity while drawing away from any type of social and family life in order to maintain this productivity. They even train you to incorporate business talk into all of you social networks. I don't think they understand that sometimes you want to talk to your friends over drinks without bringing up sunlife! Another reason why this company is so unethical is that they make the advisor pay rent for the office, internet use, telephone use, and for any type of office supply. They even make you pay for your benefits. How sick is this! That a group coverage provider makes their own advisor pay for a group plan that you can not opt out off which generally cost 400+ depending whether your single or with a family. The last straw for myself was the fact that I had to pay $200 in order to go to the company christmas party. What kind of legit organization makes you pay for a company christmas party! I don't even celebrate christmas! When I first joined Sunlife, they keep reminding you that the high turnover rate is because people are lazy and do not have good work ethic, however now I know why individuals tend to leave. You can only allow yourself to get screwed for so long. I have done extremely well when I first started as a Advisor, attending their conventions, making all the campaigns, but now I look back and realize how much money I have hemerged out into this business in terms of prospecting and business expenses. I would have done things very differently many years ago and would have never joined this immoral, unethical company who lies, cheats, and steals from the people who place faith in them. For anyone looking at a career with Sunlife as an Advisor and you happen to be reading this, please don't believe everything they say, they might look the part however their whole goal and pay structure is to bring you in and make you sell insurance. Although they say they are holistic, the pay structure is concentrated on insurance, management gets paid very little on investement, mainly on insurance and mainly on advisor less than 2 years in the business. If you have a university degree, don't waste it here. They reward the quantity unethical salesman, not the quality ethical financail advisor. I will be leaving Sun Life, and this is one experience I would love to forgot.

    Advice to ManagementAdvice

    There is no such thing as Management, mainly they are all Recruiters!!!
    Sunlife has destroyed a once good organization

    Doesn't Recommend
    Disapproves of CEO
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  5. 1 person found this helpful

    Cilque Here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sun Life

    Pros

    Better-than-average benefits. Dental is the best around. Vision is also a terrific plus.

    Cons

    If you want to re-visit high school and its cliquiness, apply to SunLife. This is a highly political environment so advancement has nothing to do with skills, performance, or ability. Information is closely held even between co-workers. There is a tremendous atmosphere of CYA and sabotage. Departments do not work well together. Every trick in the book is used to withhold fair compensation.

    Advice to ManagementAdvice

    You need to do a 180 degree turn in how things are run. This company needs completely new blood with fresh perspective and a commitment to the company's original values to bring it back to its former glory.

    Doesn't Recommend
  6. 2 people found this helpful

    if you work in Sun Life (USA), you will know

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Actuarial Associate in Wellesley Hills, MA
    Former Employee - Senior Actuarial Associate in Wellesley Hills, MA

    I worked at Sun Life

    Pros

    nice location; plenty of parking;

    Cons

    not a fair working environment; communications are difficult and big problem; heavy politics; shadow manuvers toward employees (drones, as you may feel).

    Doesn't Recommend
  7. 2 people found this helpful

    Started Great, Then Tanked When Lincoln People Came In

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Wellesley, MA
    Former Employee - Anonymous Employee in Wellesley, MA

    I worked at Sun Life

    Pros

    Benefits are OK. Nothing great.

    Cons

    Do NOT work in the U.S. division!!!! I worked here for five years and the first three were great. Then in 2008 they hired a bunch of Lincoln Financial executives to run the U.S. They have run it into the ground. All they have done is close down businesses and laid off hundreds of people who were there for over 10 years. And when they laid off top executives, almost all were replaced by Lincoln executives who everyone hates. Everyone I know who is still there is miserable, hate their managers, underpaid, overworked and looking for a job. They layoffs have continued and some people were let go right before Christmas, with more on the way. Worst of all, management knows everyone is miserable and is doesn't care. Don't even think about working here.

    Advice to ManagementAdvice

    Stop treating your employees like dirt.

    Doesn't Recommend
    Disapproves of CEO
  8. Stay Away

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Wellesley Hills, MA
    Current Employee - Anonymous Employee in Wellesley Hills, MA

    I have been working at Sun Life

    Pros

    Benefits and Paid Time Off

    Cons

    Everything else

    All employees are overworked because they can't approve any new hires because the company is losing $$$$

    Advice to ManagementAdvice

    Help develop talent to keep at company, don't disregard them.

    Doesn't Recommend
  9. Though disappointing thus far, I am optomistic.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Analyst
    Current Employee - Analyst

    I have been working at Sun Life

    Pros

    Good pay/benefit
    Flexibility, Looks good on resumes bonuses were excellent, as were the opportunities for talented and motivated people to advance in their careers.

    Cons

    Always downsizing
    Forced performance ratings
    Promotions not always based on performance
    Sr leadership often makes poor/bad decisions-poor employee retention/recruiting practice

    Advice to ManagementAdvice

    Focus more on growth than downsizing to profitability
    Make effort to recognize performance within the ranks
    Base promotions on performance
    Make Sr leadership accountable for their decisions

    Doesn't Recommend
  10. 7 people found this helpful

    dont work here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Advisor in Toronto, ON (Canada)
    Current Employee - Advisor in Toronto, ON (Canada)

    I have been working at Sun Life

    Pros

    you make your own hours

    Cons

    you are a telemarketer
    limited oppertunities from head office for prospecting
    you are a number
    don't care about you. just about turn over.
    no support financialy

    Advice to ManagementAdvice

    get a job

    Doesn't Recommend
    Disapproves of CEO
  11. 4 people found this helpful

    They want thoughtless clones, not thinking individuals

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Customer Service Representative in Waterloo, ON (Canada)
    Current Employee - Customer Service Representative in Waterloo, ON (Canada)

    I have been working at Sun Life

    Pros

    They have an excellent pension plan and good health benefits, which really they ought to being an insurance company. They are very friendly to start with.

    Cons

    The training is awful. You never get taught about the actual insurance products so everything you do regarding them, is left completely grey.The actual trainers are often clueless about what they are teaching and personal opinions rather than business ones are the main force behind evaluation.
    This is such a political organization and if you don't connect with the right clique you'll be on the outside forever.
    Any creative thinking or questioning of company policies is punished. Pointing out a superior's mistake or even just asking "why?" will get you scalped.
    The company is practically 90% women so the bitchiness and back stabbing is abundant. (Please note that this is not a sexist comment as I am female).
    The corporation itself feels very 1984, for you have to fill out a DSC sheet everyday, showing what you worked on and how long it took you to complete each task. If you don't account for 90% the razor blades fall. Please note that running to the printer, mail room or washroom, and even time spent speaking with your manager or colleagues does not count as work time and must be made up.

    Advice to ManagementAdvice

    Training should be done by the people who know the role, not by specialized trainers who get a general idea but have no clue of the actual practice. Just having a resource person in the room is not enough.

    Doesn't Recommend
    Approves of CEO

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