Sun Life

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Sun Life Reviews

Updated August 20, 2014
Updated August 20, 2014
284 Reviews

3.3
284 Reviews
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Sun Life CEO Dean Connor
Dean Connor
51 Ratings

Review Highlights

Pros
  • The work environment is fast-paced, accommodating, and comfortable (in 18 reviews)

  • Good benefits, nice clean offices (in 18 reviews)


Cons
  • Very strong politics especially when you start dealing with senior management (in 13 reviews)

  • once you hit mid career, opportunities for advancement evaporate (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Started Great, Then Tanked When Lincoln People Came In

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Wellesley, MA
    Former Employee - Anonymous Employee in Wellesley, MA

    Pros

    Benefits are OK. Nothing great.

    Cons

    Do NOT work in the U.S. division!!!! I worked here for five years and the first three were great. Then in 2008 they hired a bunch of Lincoln Financial executives to run the U.S. They have run it into the ground. All they have done is close down businesses and laid off hundreds of people who were there for over 10 years. And when they laid off top executives, almost all were replaced by Lincoln executives who everyone hates. Everyone I know who is still there is miserable, hate their managers, underpaid, overworked and looking for a job. They layoffs have continued and some people were let go right before Christmas, with more on the way. Worst of all, management knows everyone is miserable and is doesn't care. Don't even think about working here.

    Advice to ManagementAdvice

    Stop treating your employees like dirt.

    Doesn't Recommend
    Disapproves of CEO
  2.  

    Stay Away

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Wellesley Hills, MA
    Current Employee - Anonymous Employee in Wellesley Hills, MA

    Pros

    Benefits and Paid Time Off

    Cons

    Everything else

    All employees are overworked because they can't approve any new hires because the company is losing $$$$

    Advice to ManagementAdvice

    Help develop talent to keep at company, don't disregard them.

    Doesn't Recommend
  3.  

    Though disappointing thus far, I am optomistic.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Analyst
    Current Employee - Analyst

    Pros

    Good pay/benefit
    Flexibility, Looks good on resumes bonuses were excellent, as were the opportunities for talented and motivated people to advance in their careers.

    Cons

    Always downsizing
    Forced performance ratings
    Promotions not always based on performance
    Sr leadership often makes poor/bad decisions-poor employee retention/recruiting practice

    Advice to ManagementAdvice

    Focus more on growth than downsizing to profitability
    Make effort to recognize performance within the ranks
    Base promotions on performance
    Make Sr leadership accountable for their decisions

    Doesn't Recommend
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  5. 7 people found this helpful  

    dont work here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Advisor  in  Toronto, ON (Canada)
    Current Employee - Advisor in Toronto, ON (Canada)

    Pros

    you make your own hours

    Cons

    you are a telemarketer
    limited oppertunities from head office for prospecting
    you are a number
    don't care about you. just about turn over.
    no support financialy

    Advice to ManagementAdvice

    get a job

    Doesn't Recommend
    Disapproves of CEO
  6. 4 people found this helpful  

    They want thoughtless clones, not thinking individuals

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Waterloo, ON (Canada)
    Current Employee - Customer Service Representative in Waterloo, ON (Canada)

    Pros

    They have an excellent pension plan and good health benefits, which really they ought to being an insurance company. They are very friendly to start with.

    Cons

    The training is awful. You never get taught about the actual insurance products so everything you do regarding them, is left completely grey.The actual trainers are often clueless about what they are teaching and personal opinions rather than business ones are the main force behind evaluation.
    This is such a political organization and if you don't connect with the right clique you'll be on the outside forever.
    Any creative thinking or questioning of company policies is punished. Pointing out a superior's mistake or even just asking "why?" will get you scalped.
    The company is practically 90% women so the bitchiness and back stabbing is abundant. (Please note that this is not a sexist comment as I am female).
    The corporation itself feels very 1984, for you have to fill out a DSC sheet everyday, showing what you worked on and how long it took you to complete each task. If you don't account for 90% the razor blades fall. Please note that running to the printer, mail room or washroom, and even time spent speaking with your manager or colleagues does not count as work time and must be made up.

    Advice to ManagementAdvice

    Training should be done by the people who know the role, not by specialized trainers who get a general idea but have no clue of the actual practice. Just having a resource person in the room is not enough.

    Doesn't Recommend
    Approves of CEO
  7. 4 people found this helpful  

    Politicians Only Need Apply

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Project Management Consultant  in  Toronto, ON (Canada)
    Current Employee - Project Management Consultant in Toronto, ON (Canada)

    Pros

    The benefit package is competitive in terms of perscription/dental care and life insurance

    Cons

    Senior mgmt works in a clique against the employees, lip service is given to improve employee morale, which is extremely low, programs are initiated with great fanfare but never followed through on
    Decisions are made arbitrarily with little if any input sought from managers or staff
    Learning opportunities are granted based on political choices rather than accomplishments
    Extremely political organization, if you cannot play that game or do not want to play that game, this is not the place for you
    You will have no support from your own management if you take a stance against another department or issue. Unless it betters the managers career, expect yourself to be on a limb by yourself.

    Advice to ManagementAdvice

    Clean-up your act. Do what you say you are going to do and follow through. Break the cliques and really start trying to work with your employees and staff rather than covering your own asses.

    Doesn't Recommend
    Disapproves of CEO
  8.  

    Great People!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Services Administrator  in  Waterloo, ON (Canada)
    Former Employee - Client Services Administrator in Waterloo, ON (Canada)

    Pros

    Great people to work with

    Cons

    Management is very disconnected form the ground floor.

    Advice to ManagementAdvice

    Listen to your workforce who are on the front lines

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Decent place to work, great to work in certain business units, high turnover in others because of poor leadership.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Toronto, ON (Canada)
    Current Employee - Anonymous Employee in Toronto, ON (Canada)

    Pros

    Decent work/life balance and compensation, most non-management level staff are hard-working and great to work with.

    Cons

    Great company values are not reflected in workplace HR practices, staff are asked to show high initiative but managers show poor leadership in supporting staff, leading initiatives, and addressing problems. Managers either ignore these responsibilities or don't know how to do this. Little transparency in decision-making.

    Advice to ManagementAdvice

    Senior Mgt. has great intentions but no follow through, too much focus on short term results and too many resources (people and time) devoted to reporting to paint a pretty picture. Need to hire more managers at all levels who focus on more than just climbing the ladder, more than just discrediting others to make themselves look better, managers who are passionate about leading and positive change. The quality of the human resources and progress of the company will always be dependent on the quality of staffing decisions. Leaders need to focus more on these decisions and supporting staff, and more time leading; too much of the planning activities are delegated to lower level staff.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10. 2 people found this helpful  

    Politics of a regime change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Ability to work from home. Work-life balance is excellent. Substantial vacation time. Good exit packages when layoffs occur. If you're complacent you can stay here for a long time.

    Cons

    Yearly layoffs and they often occur around the holidays. They've been eliminating older employees for years now. If you're over 50 you're on the chopping block.

    Office culture in Canada is night and day compared to US. Folks in CA like their job and they're proud of the company. People in the US show up for a pay check and often wonder if they're part of the next round of layoffs.

    Office politics is brutal. Lots of large personalities here with no room for growth making pretend that this is corporate America. Several managers/Dir/AVP's are brutal to work for. Clearly they are "lifers" and not happy about it and feel the need to treat employees very poorly.

    Regime changes, SLF loves to bring in flunkies from other organizations such as Bank of Montreal or Lincoln Financial. They should try to minimize the potential impact and only bring on one employee from another firm, not the entire "click."

    Advice to ManagementAdvice

    Start running the company as one, not separate entities.

    Don't ever buy a stadium and then lay off 3500 employees the next day.

    Stop laying off US employees annually. Stop layoffs at Christmas.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    Lacking in solid support and leadership in certain corporate office areas.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Toronto, ON (Canada)
    Former Employee - Anonymous Employee in Toronto, ON (Canada)

    Pros

    The good news in there are openings in different corporate areas that will allow you to potentially expand your career.

    Cons

    Beware the long-time employees who know nothing more than this corporate culture and are not of a mind to really support change, or support you through it.

    Advice to ManagementAdvice

    Take a look around you; all the "leaders" are not on the same page.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

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