Sun Life Reviews

Updated August 27, 2015
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383 Employee Reviews

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  1. Helpful (5)

    Sun Life US - If you're looking for a positive culture or you're seeking challenging and rewarding work - look elsewhere

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous in Wellesley, MA
    Current Employee - Anonymous in Wellesley, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Sun Life full-time (More than 5 years)

    Pros

    The benefits and vacation structure are great, and for most of the business areas there is a great work-life balance available for the majority of employees. Compensation is generally in-line with the industry, but varies highly depending on your manager and business unit. The majority of peers and co-workers are very friendly and there's a good sense of team.

    Cons

    The company's larger corporate organization in Canada is extremely stable and consistent. However, the US organization has seen a great deal of uncertainty, strategic direction shifts, and reductions in business lines over the past several years. Future direction and stability in the US is extremely uncertain, and clear communication from senior management is non-existent. The US organization thrives on form over substance, and opportunities do not exist for hard-working, honest, and talented employees. The most talented team members are singled-out and minimized by managers that do not understand the subject matter or responsibilities of the teams they are managing. Who you know is definitely more important than what you know. Hence all the other reviews here describing that the most talented people leave. (this is absolutely accurate) If you're looking for punching the clock and low demands on your time and skills, this might be a great fit. But if you're looking for challenging and rewarding work, Sun Life might not be the place for you.


  2. Not a bad job to get your feet wet.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Revision Specialist in Windsor, CT
    Current Employee - Revision Specialist in Windsor, CT
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Sun Life full-time (More than a year)

    Pros

    Flexibility and work environment are extremely positive. Entry level salaries are decent.

    Cons

    Extremely hard to grow in the company. Better to get in and get experience and then move on.

    Advice to Management

    Find ways to encourage good employees to stay or you're going to lose the talent.


  3. Helpful (4)

    Politics of a regime change

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Sun Life full-time (More than 8 years)

    Pros

    Ability to work from home. Work-life balance is excellent. Substantial vacation time. Good exit packages when layoffs occur. If you're complacent you can stay here for a long time.

    Cons

    Yearly layoffs and they often occur around the holidays. They've been eliminating older employees for years now. If you're over 50 you're on the chopping block. Office culture in Canada is night and day compared to US. Folks in CA like their job and they're proud of the company. People in the US show up for a pay check and often wonder if they're part of the next round of layoffs. Office politics is brutal. Lots of large personalities here with no room for growth making pretend that this is corporate America. Several managers/Dir/AVP's are brutal to work for. Clearly they are "lifers" and not happy about it and feel the need to treat employees very poorly. Regime changes, SLF loves to bring in flunkies from other organizations such as Bank of Montreal or Lincoln Financial. They should try to minimize the potential impact and only bring on one employee from another firm, not the entire "click."

    Advice to Management

    Start running the company as one, not separate entities. Don't ever buy a stadium and then lay off 3500 employees the next day. Stop laying off US employees annually. Stop layoffs at Christmas.


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  5. Decent company, no room for growth

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Coordinator in Wellesley, MA
    Current Employee - Operations Coordinator in Wellesley, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Sun Life full-time (More than 8 years)

    Pros

    Salary is competitive Great co-workers Convenient location Free parking Great benefits Ample vacation time

    Cons

    Job security is shaky at best lately Very little room to advance at the company Culture has taken a down turn in recent years

    Advice to Management

    Make employees feel like you want them there


  6. Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Stop Loss Underwriting/Risk Assessment in Windsor, CT
    Current Employee - Senior Stop Loss Underwriting/Risk Assessment in Windsor, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sun Life full-time (More than 8 years)

    Pros

    Open, inclusive, exciting (as only an underwriter could understand), smart peers, upper management.

    Cons

    communication could be better betw management levels, major changes (regional or., system and pricing methodology) changes tend to occur near or at 4Q business cycle. Sun Life- this yr- seems to be addressing this (ie, thinking ahead).


  7. Sunlife is an excellent employer

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Sun Life full-time (More than 3 years)

    Pros

    Work life balance and employee health benefits.

    Cons

    The commute can be challenging at times given its location.

    Advice to Management

    Managers that have employees located in different countries - If you do not do so already please try to stay in constant contact with those employees as you would your employees that are located in your home office.


  8. Helpful (1)

    Talented workers leave for more challenge and advancement

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Consultant in Boston, MA
    Current Employee - Senior Consultant in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Sun Life full-time (More than 10 years)

    Pros

    Great work-life balance, excellent educational opportunities, excellent benefits

    Cons

    No way to advance for the individual contributor . Talented, and hard working people are often overlooked for promotions, and leave in order to advance. Hiring managers outside of claims are pompous and narrow minded .

    Advice to Management

    Directives come from Canada, and don't always transfer well to the US market. Get out of your glass towers and talk to the Minions.


  9. AWESOME COMPANY

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Engineer in Boston, MA
    Former Employee - Financial Engineer in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Sun Life full-time (More than 5 years)

    Pros

    Good work life balance, great pay and benefits(Vacation, 401k etc)

    Cons

    Needs focus on training employees. Company is run by old school methodologies and ideologies .

    Advice to Management

    HIre more employees from different industries so that the company gets a new perspective


  10. Great people

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great people to work with. Gym and caf on site.

    Cons

    Financial services industry can be boring.


  11. Helpful (1)

    Poor morale and uncertainty of the future plague workplace

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Wellesley, MA
    Former Employee - Anonymous Employee in Wellesley, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Sun Life full-time (More than 5 years)

    Pros

    Flexible work/life balance where people felt comfortable leaving early or coming in late if they needed to attend to personal business. Free parking and self-contained campus.

    Cons

    Awful morale. They tend to keep people around who are terrible employees because they are afraid of getting rid of them. In all my years, I have never seen an environment where people could basically get away with anything and not have consequences. Everyone walks around expecting the place to be closed at any time. Horrible brand recognition where "no one still knows your name." No opportunity at all for advancement.

    Advice to Management

    Corporate structure and environment in Canada is completely different from US. Need to work on US workplace and morale, if you want to continue operating in the US.



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