Sun Life Reviews

Updated July 4, 2015
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364 Employee Reviews

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  1. Stay Away

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Wellesley Hills, MA
    Current Employee - Anonymous Employee in Wellesley Hills, MA

    I have been working at Sun Life

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Benefits and Paid Time Off

    Cons

    Everything else

    All employees are overworked because they can't approve any new hires because the company is losing $$$$

    Advice to Management

    Help develop talent to keep at company, don't disregard them.


  2. Though disappointing thus far, I am optomistic.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst
    Current Employee - Analyst

    I have been working at Sun Life

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Good pay/benefit
    Flexibility, Looks good on resumes bonuses were excellent, as were the opportunities for talented and motivated people to advance in their careers.

    Cons

    Always downsizing
    Forced performance ratings
    Promotions not always based on performance
    Sr leadership often makes poor/bad decisions-poor employee retention/recruiting practice

    Advice to Management

    Focus more on growth than downsizing to profitability
    Make effort to recognize performance within the ranks
    Base promotions on performance
    Make Sr leadership accountable for their decisions


  3. Helpful (8)

    dont work here

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Advisor in Toronto, ON (Canada)
    Current Employee - Advisor in Toronto, ON (Canada)

    I have been working at Sun Life

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    you make your own hours

    Cons

    you are a telemarketer
    limited oppertunities from head office for prospecting
    you are a number
    don't care about you. just about turn over.
    no support financialy

    Advice to Management

    get a job


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  5. Helpful (5)

    They want thoughtless clones, not thinking individuals

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Waterloo, ON (Canada)
    Current Employee - Customer Service Representative in Waterloo, ON (Canada)

    I have been working at Sun Life

    Doesn't Recommend
    Approves of CEO
    Doesn't Recommend
    Approves of CEO

    Pros

    They have an excellent pension plan and good health benefits, which really they ought to being an insurance company. They are very friendly to start with.

    Cons

    The training is awful. You never get taught about the actual insurance products so everything you do regarding them, is left completely grey.The actual trainers are often clueless about what they are teaching and personal opinions rather than business ones are the main force behind evaluation.
    This is such a political organization and if you don't connect with the right clique you'll be on the outside forever.
    Any creative thinking or questioning of company policies is punished. Pointing out a superior's mistake or even just asking "why?" will get you scalped.
    The company is practically 90% women so the bitchiness and back stabbing is abundant. (Please note that this is not a sexist comment as I am female).
    The corporation itself feels very 1984, for you have to fill out a DSC sheet everyday, showing what you worked on and how long it took you to complete each task. If you don't account for 90% the razor blades fall. Please note that running to the printer, mail room or washroom, and even time spent speaking with your manager or colleagues does not count as work time and must be made up.

    Advice to Management

    Training should be done by the people who know the role, not by specialized trainers who get a general idea but have no clue of the actual practice. Just having a resource person in the room is not enough.


  6. Helpful (5)

    Politicians Only Need Apply

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Management Consultant in Toronto, ON (Canada)
    Current Employee - Project Management Consultant in Toronto, ON (Canada)

    I have been working at Sun Life

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The benefit package is competitive in terms of perscription/dental care and life insurance

    Cons

    Senior mgmt works in a clique against the employees, lip service is given to improve employee morale, which is extremely low, programs are initiated with great fanfare but never followed through on
    Decisions are made arbitrarily with little if any input sought from managers or staff
    Learning opportunities are granted based on political choices rather than accomplishments
    Extremely political organization, if you cannot play that game or do not want to play that game, this is not the place for you
    You will have no support from your own management if you take a stance against another department or issue. Unless it betters the managers career, expect yourself to be on a limb by yourself.

    Advice to Management

    Clean-up your act. Do what you say you are going to do and follow through. Break the cliques and really start trying to work with your employees and staff rather than covering your own asses.


  7. Financial Advisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Business Analyst in Vancouver, BC (Canada)
    Former Employee - Business Analyst in Vancouver, BC (Canada)

    I worked at Sun Life full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    You can control your own schedule, as you are a self-employed business person. If you are motivated you can work hard and be in charge of your own earning potential.

    Cons

    This is a high-pressure sales environment. There are also mis-aligned incentives as insurance sales commissions do not incentivize advisors to continually take care of their clients. The training and supports are not exhaustive and you must really be a self starter and willing to figure things out for yourself.

    Advice to Management

    Please do not force your employees to buy humungous amounts of life insurance that are not even suitable for their life situation.


  8. Growing company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sun Life full-time

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    New President has a great vision.

    Cons

    Gone through several changes in the last three years, some departments are still in flux.


  9. Helpful (1)

    It all depends on the department

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sun Life

    Pros

    Decent benefits.
    Some departments know how to treat their employees, unfortunately, that's only when you hit the higher job bands.

    Cons

    It's all about the department. Some treat you better than others.
    A lot of politics involved on who gets promoted and who doesn't.

    Salary isn't great

    Advice to Management

    Start treating your workers like humans instead of robots


  10. Accounting Associate in Operations Control

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accounting Associate in Allston, MA
    Current Employee - Accounting Associate in Allston, MA

    I have been working at Sun Life full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Easy to commute to; just off I-95 on RT-9. There is a gym and showers on site.

    Cons

    No room for career growth and no help for development from management.


  11. Helpful (1)

    No growth, low pay, good benefits

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Wellesley Hills, MA
    Former Employee - Anonymous Employee in Wellesley Hills, MA

    I worked at Sun Life full-time

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    The place has great benefits, including over 20 PTO days and 10 sick days. Health insurance is relatively cheap, too.

    Cons

    Since it is a public company, bonuses are dependent on earnings after they are paid out in dividends. They cut people left and right during times of poor revenues. No upward mobility, only management gets promotions.

    Advice to Management

    Promote your people, pay them better, and Sun Life can continue to grow organically, outside of mergers and acquisitions.



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