Sun Life Reviews

Updated September 2, 2015
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387 Employee Reviews

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  1. Helpful (1)

    Interview process

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook

    Pros

    Promises during interview process however did not transpire.

    Cons

    During interview process always ask for a written offer going through the steps of your interview

    Advice to Management

    Be more honest


  2. Helpful (1)

    inexperienced Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Advisor Technology Support in Ottawa, ON (Canada)
    Former Employee - Advisor Technology Support in Ottawa, ON (Canada)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Sun Life full-time (More than 10 years)

    Pros

    Great Colleagues, Great Talent, Incredible Legacy.

    Cons

    Old school mentality, Management can't handle pressure from upper management, undervalue salary.

    Advice to Management

    good luck


  3. Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Toronto, ON (Canada)
    Current Employee - Manager in Toronto, ON (Canada)
    Doesn't Recommend
    Neutral Outlook

    I have been working at Sun Life full-time (More than 3 years)

    Pros

    - good work life balance - good pay, good benefits - good for people who are ready to settle and wait for retirement

    Cons

    - stagnant company with limited growth prospect - work is very syloed - limited opportunity for growth and personal improvement - overstaffed

    Advice to Management

    Provide employees with greater opportunities for learning and growth Foster a culture of feedback


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  5. Advisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at Sun Life (More than 5 years)

    Pros

    100% full commission = I love what I do - Helping people acheive their financial goals.

    Cons

    Once hired you are on your own. I rarely hear from the management. Sun Life is in the business of recruitment - once you sign up your friends and family they move onto the next one. When you need help they won't be there for you!! Don't let them trick you by saying they dont have a grid - because THEY DO. You must not drop below a level 3 or your pay decreases. When you call the advisor line - you must call back three times because they give you three different answers for the same question - lacks professionalism!!! You must pay for your office space, laptop, phone and Sun Life benefits are mandatory - Yes you pay for them.


  6. Helpful (1)

    Bottom line driven

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Services Representative
    Current Employee - Customer Services Representative
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Sun Life full-time (More than 3 years)

    Pros

    Seems nice when you first start and then it hits you

    Cons

    Salaries are not competitive and will only get worse with the focus on keeping #1 status High turnover And therefore always doing double the work however the key is getting this done with absolutely no overtime *in certain business area No recognition for work above and beyond as long as you can breathe and type keep going. The wrong people are in management positions and have not a clue in the world. Senior management doesn't care if the whole office quits as long as the bottom line is strong. Feedback from exit interviews goes in the garbage *wish I was joking The new vision for the company is get it done quicker, cheaper and incorrectly over and over again. The company would rather pay the bright promise service guarantee to clients instead of keep staff and do it right the first time. This ship is sinking all in the name of profits, short term profits that is. This way of running this organization is not sustainable. I thought I would be here for many years and I'm already completely fed up and leaving. Do yourself a favour and choose the other option. I'm not writing this so sun life sees it and wants to change (we all know that will never happen) I'm writing this so that you don't accept a full time position in hell.

    Advice to Management

    It's a lost cause really and no one at sun life will ever care enough to read these. But if they did I would say remember that all those people who make sun life #1 are humans with families and lives. Don't be so cheap and promote slave driving.


  7. Helpful (1)

    Stay away from this company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regional Vice President in Toronto, ON (Canada)
    Former Employee - Regional Vice President in Toronto, ON (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sun Life (More than 3 years)

    Pros

    Work from home from time to time.

    Cons

    The company has no clear directions, runs by people only want to benefit themself.


  8. Advisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ontario in Kitchener, ON (Canada)
    Former Employee - Ontario in Kitchener, ON (Canada)
    Doesn't Recommend
    Negative Outlook

    I worked at Sun Life full-time (More than a year)

    Pros

    Great products to provide full financial planning

    Cons

    High pressure to sell insurance at almost any cost. Poor lack of true customer service as selling products is more important

    Advice to Management

    re-evaluate new Advisor book of business from vaulted clients and provide enough time and money to re-build trust with these clients.


  9. Associate Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Programmer Analyst - Java Developer in Gurgaon, Haryana (India)
    Current Employee - Programmer Analyst - Java Developer in Gurgaon, Haryana (India)
    Recommends
    Negative Outlook

    I have been working at Sun Life full-time (More than a year)

    Pros

    Good organisation for Experienced Professionals

    Cons

    limited technology stack highly constrained work environment not good at all for starting carrer


  10. not the best not the worst

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ

    Pros

    You get a great Discount

    Cons

    you really have nowhere to go

    Advice to Management

    open your eyes


  11. group insurance

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Windsor, CT
    Current Employee - Anonymous Employee in Windsor, CT
    Doesn't Recommend
    No opinion of CEO

    Pros

    flexible work schedule decent work station little micromanagement

    Cons

    little to no opportunity for advancement little to no training. learn as you go. little motivation to excel (see above regarding zero opportunity for advancement) stale environment review process is stunted

    Advice to Management

    Forget status quo and start recognizing your internal talent. Treat them accordingly. You'd be surprised what you'd see out of them.



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