Sun Life Reviews

Updated March 24, 2015
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3.3
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Recommend to a friend
Approve of CEO
Sun Life CEO Dean Connor
Dean Connor
5 Ratings

Pros
  • Variety of experience; good benefits (in 22 reviews)

  • Respectful and professional work environment (in 19 reviews)

Cons
  • Very strong politics especially when you start dealing with senior management (in 13 reviews)

  • Not many opportunities for advancement, Salary increases very minimal, too many senior managers (in 6 reviews)

More Pros and Cons

33 Employee Reviews

Sort: Popular Rating Date
  1. Great inclusive environment for learning and growth

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Wellesley, MA
    Former Employee - Business Analyst in Wellesley, MA

    I worked at Sun Life

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    The people you work with genuinely want to help you grow professionally and see you succeed.

    Cons

    The company is a little old fashioned in their processes and the way things are managed

    Advice to Management

    Give people the ability to be innovative and really own their work


  2. Helpful (1)

    Good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Wellesley, MA
    Current Employee - Director in Wellesley, MA

    I have been working at Sun Life full-time (More than 8 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    I've worked at Sun Life for 8 years and enjoyed it for the most part. The people are the best part.

    Cons

    Being a Canadian company, the focus is usually focused North of the border so it can be hard to get ahead.


  3. Positive, collaborative culture, but struggling to be successful in this industry following the recession.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Wellesley, MA
    Current Employee - Anonymous Employee in Wellesley, MA

    I have been working at Sun Life full-time (More than 8 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Generally friendly culture with good benefits and positive work/life balance. Respectful and professional work environment. Overall training for new hires is good.

    Cons

    Financial services companies have struggled since the recession, and Sun Life is no different. Last few years have had reorganizations and expense cuts like other insurance companies.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. A good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Distribution in Wellesley, MA
    Current Employee - Distribution in Wellesley, MA

    I have been working at Sun Life full-time (More than 10 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Enthusiastic employees willing to do what it takes to get the job done. Nice benefits, and work hour flexibility. Up to date with technology - like iPads and iPhones.

    Cons

    Systems are antiquated. Makes getting the job done difficult and time intensive. Legacy systems don't talk to each other and the result is that the customer suffers

    Advice to Management

    Invest in updating the systems. Look into six sigma process improvement to move the dial effectively.


  6. Was a great place to work until the life insurance division went down the tubes

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Wellesley, MA
    Former Employee - Anonymous Employee in Wellesley, MA

    I worked at Sun Life full-time (More than 5 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Excellent benefits, competitive pay, is accessible via public transportation, and offered (the past tense being emphasized) opportunities to grow and build a career. The people with whom I worked were some of the most hardworking, friendly, and cooperative co-workers that I've ever met. Overall the environment used to be positive and geared toward productivity.

    Cons

    Due to a constant shifting of upper level management over the past four years and those individuals' business decisions, the overall mood of the company changed from "we're a team" to "it's every man for himself." Another frustrating thing is that, for many positions, once you're employed there is a freeze in terms of moving to other jobs or department, sometimes lasting two years. The regulation is understandable, but stifling all the same.

    Advice to Management

    Attempt to recruit some new blood in hopes of rebuilding some of the positivity from the past, because many of the employees are still jaded and unhappy.


  7. Good for entry level

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Actuary in Wellesley, MA
    Current Intern - Actuary in Wellesley, MA

    I have been working at Sun Life as an intern (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Friendly to international students, a good place to start.

    Cons

    Employees do not focus enough on work, playing around during work.


  8. Great work environment despite a terrible manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Wellesley, MA
    Current Employee - Anonymous Employee in Wellesley, MA

    I have been working at Sun Life full-time (More than a year)

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    Good work-life balance and casual culture

    Cons

    Personally unhappy with manager, no complaints otherwise


  9. Helpful (5)

    Sun Life US - If you're looking for a positive culture or you're seeking challenging and rewarding work - look elsewhere

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous in Wellesley, MA
    Current Employee - Anonymous in Wellesley, MA

    I have been working at Sun Life full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The benefits and vacation structure are great, and for most of the business areas there is a great work-life balance available for the majority of employees. Compensation is generally in-line with the industry, but varies highly depending on your manager and business unit. The majority of peers and co-workers are very friendly and there's a good sense of team.

    Cons

    The company's larger corporate organization in Canada is extremely stable and consistent. However, the US organization has seen a great deal of uncertainty, strategic direction shifts, and reductions in business lines over the past several years. Future direction and stability in the US is extremely uncertain, and clear communication from senior management is non-existent. The US organization thrives on form over substance, and opportunities do not exist for hard-working, honest, and talented employees. The most talented team members are singled-out and minimized by managers that do not understand the subject matter or responsibilities of the teams they are managing. Who you know is definitely more important than what you know. Hence all the other reviews here describing that the most talented people leave. (this is absolutely accurate) If you're looking for punching the clock and low demands on your time and skills, this might be a great fit. But if you're looking for challenging and rewarding work, Sun Life might not be the place for you.


  10. Decent company, no room for growth

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Coordinator in Wellesley, MA
    Current Employee - Operations Coordinator in Wellesley, MA

    I have been working at Sun Life full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Salary is competitive Great co-workers Convenient location Free parking Great benefits Ample vacation time

    Cons

    Job security is shaky at best lately Very little room to advance at the company Culture has taken a down turn in recent years

    Advice to Management

    Make employees feel like you want them there


  11. Helpful (1)

    Poor morale and uncertainty of the future plague workplace

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Wellesley, MA
    Former Employee - Anonymous Employee in Wellesley, MA

    I worked at Sun Life full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Flexible work/life balance where people felt comfortable leaving early or coming in late if they needed to attend to personal business. Free parking and self-contained campus.

    Cons

    Awful morale. They tend to keep people around who are terrible employees because they are afraid of getting rid of them. In all my years, I have never seen an environment where people could basically get away with anything and not have consequences. Everyone walks around expecting the place to be closed at any time. Horrible brand recognition where "no one still knows your name." No opportunity at all for advancement.

    Advice to Management

    Corporate structure and environment in Canada is completely different from US. Need to work on US workplace and morale, if you want to continue operating in the US.



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