Sun Life Reviews in Wellesley, MA

Updated July 27, 2014
Updated July 27, 2014
294 Reviews
3.3
294 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sun Life CEO Dean Connor
Dean Connor
58 Ratings

Review Highlights

Pros
  • Variety of experience; good benefits (in 20 reviews)

  • Flexibility and work environment are extremely positive (in 18 reviews)


Cons
  • Very strong politics especially when you start dealing with senior management (in 13 reviews)

  • once you hit mid career, opportunities for advancement evaporate (in 5 reviews)

More Highlights

30 Employee Reviews Back to all reviews

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  1.  

    A good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Distribution  in  Wellesley, MA
    Current Employee - Distribution in Wellesley, MA

    I have been working at Sun Life full-time for more than 10 years

    Pros

    Enthusiastic employees willing to do what it takes to get the job done. Nice benefits, and work hour flexibility. Up to date with technology - like iPads and iPhones.

    Cons

    Systems are antiquated. Makes getting the job done difficult and time intensive. Legacy systems don't talk to each other and the result is that the customer suffers

    Advice to ManagementAdvice

    Invest in updating the systems. Look into six sigma process improvement to move the dial effectively.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Was a great place to work until the life insurance division went down the tubes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Wellesley, MA
    Former Employee - Anonymous Employee in Wellesley, MA

    I worked at Sun Life full-time for more than 5 years

    Pros

    Excellent benefits, competitive pay, is accessible via public transportation, and offered (the past tense being emphasized) opportunities to grow and build a career. The people with whom I worked were some of the most hardworking, friendly, and cooperative co-workers that I've ever met. Overall the environment used to be positive and geared toward productivity.

    Cons

    Due to a constant shifting of upper level management over the past four years and those individuals' business decisions, the overall mood of the company changed from "we're a team" to "it's every man for himself." Another frustrating thing is that, for many positions, once you're employed there is a freeze in terms of moving to other jobs or department, sometimes lasting two years. The regulation is understandable, but stifling all the same.

    Advice to ManagementAdvice

    Attempt to recruit some new blood in hopes of rebuilding some of the positivity from the past, because many of the employees are still jaded and unhappy.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Good for entry level

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Actuary  in  Wellesley, MA
    Current Employee - Actuary in Wellesley, MA

    I have been working at Sun Life as an intern for less than a year

    Pros

    Friendly to international students, a good place to start.

    Cons

    Employees do not focus enough on work, playing around during work.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Great work environment despite a terrible manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Wellesley, MA
    Current Employee - Anonymous Employee in Wellesley, MA

    I have been working at Sun Life full-time for more than a year

    Pros

    Good work-life balance and casual culture

    Cons

    Personally unhappy with manager, no complaints otherwise

    Recommends
    No opinion of CEO
  6. 4 people found this helpful  

    Sun Life US - If you're looking for a positive culture or you're seeking challenging and rewarding work - look elsewhere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous  in  Wellesley, MA
    Current Employee - Anonymous in Wellesley, MA

    I have been working at Sun Life full-time for more than 5 years

    Pros

    The benefits and vacation structure are great, and for most of the business areas there is a great work-life balance available for the majority of employees.

    Compensation is generally in-line with the industry, but varies highly depending on your manager and business unit.

    The majority of peers and co-workers are very friendly and there's a good sense of team.

    Cons

    The company's larger corporate organization in Canada is extremely stable and consistent. However, the US organization has seen a great deal of uncertainty, strategic direction shifts, and reductions in business lines over the past several years. Future direction and stability in the US is extremely uncertain, and clear communication from senior management is non-existent.

    The US organization thrives on form over substance, and opportunities do not exist for hard-working, honest, and talented employees. The most talented team members are singled-out and minimized by managers that do not understand the subject matter or responsibilities of the teams they are managing. Who you know is definitely more important than what you know. Hence all the other reviews here describing that the most talented people leave. (this is absolutely accurate)

    If you're looking for punching the clock and low demands on your time and skills, this might be a great fit. But if you're looking for challenging and rewarding work, Sun Life might not be the place for you.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Decent company, no room for growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Coordinator  in  Wellesley, MA
    Current Employee - Operations Coordinator in Wellesley, MA

    I have been working at Sun Life full-time for more than 8 years

    Pros

    Salary is competitive
    Great co-workers
    Convenient location
    Free parking
    Great benefits
    Ample vacation time

    Cons

    Job security is shaky at best lately
    Very little room to advance at the company
    Culture has taken a down turn in recent years

    Advice to ManagementAdvice

    Make employees feel like you want them there

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Good company to work for but hard to advance.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Internal Sales Manager  in  Wellesley, MA
    Current Employee - Internal Sales Manager in Wellesley, MA

    I have been working at Sun Life full-time for more than 3 years

    Pros

    Free parking, cafeteria food is affordable, gym on site. Good work/life balance. Easy access to some upper management.

    Cons

    Very bureaucratic, some managers have been there for many years and don't like change. Slow to make decisions.

    Advice to ManagementAdvice

    Invest more on image, people, resources, developing the right products. Need to be more aggressive when it comes to promoting the company. Make decisions faster.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  9.  

    Poor morale and uncertainty of the future plague workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Wellesley, MA
    Former Employee - Anonymous Employee in Wellesley, MA

    I worked at Sun Life full-time for more than 5 years

    Pros

    Flexible work/life balance where people felt comfortable leaving early or coming in late if they needed to attend to personal business. Free parking and self-contained campus.

    Cons

    Awful morale. They tend to keep people around who are terrible employees because they are afraid of getting rid of them. In all my years, I have never seen an environment where people could basically get away with anything and not have consequences. Everyone walks around expecting the place to be closed at any time. Horrible brand recognition where "no one still knows your name." No opportunity at all for advancement.

    Advice to ManagementAdvice

    Corporate structure and environment in Canada is completely different from US. Need to work on US workplace and morale, if you want to continue operating in the US.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Great people - everyone works hard towards a common goal.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Support Role  in  Wellesley, MA
    Former Employee - Support Role in Wellesley, MA

    I worked at Sun Life full-time for more than 5 years

    Pros

    Great people
    Good compensation and benefits
    Opportunities for growth

    Cons

    Can be 24x7x365 mentality towards the work day

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Financial Analyst  in  Wellesley, MA
    Current Employee - Senior Financial Analyst in Wellesley, MA

    I have been working at Sun Life full-time

    Pros

    bene's, time off, pay, friendly, subsidies, parking

    Cons

    some buildings brand new some still need to be remodeled.

    Advice to ManagementAdvice

    grow the company

    Recommends
    Positive Outlook
    Approves of CEO

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