SunGard Higher Education
3.2 of 5 61 reviews
www.sungardhe.com Malvern, PA 1000 to 5000 Employees

SunGard Higher Education Reviews

Updated Mar 24, 2014

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3.2 61 reviews

                             

75% Approve of the CEO

SunGard Higher Education CEO Ron Lang

Ron Lang

(20 ratings)

59% of employees recommend this company to a friend
61 Employee Reviews
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Review Highlights

Pros:
  • "Ability to work from home is a huge plus"
    in 5 reviews
  • "No hassle from management about work-life balance from where I sat"
    in 3 reviews
Cons:
  • "The upper management level has changed numerous times throughout the last couple of years"
    in 4 reviews
  • "Just a very bland company overall and the product lines reflect that"
    in 3 reviews
  • Show more review highlights

Reviews

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  • No Opinion of CEO

 

Satisfied group to work for until reorganization happened

Senior Systems Administrator (Former Employee)
Paramus, NJ

I worked at SunGard Higher Education full-time for more than a year

ProsThe best part about working in SHE was the quality of peers you are partnered with. As a SysAdmin/DEV/Jack-of-all-trades, you get to work with talented individuals that are eager to learn the new technology.

ConsManagement takes things for granted such as, oh you know, the client and employee's needs. When your staff asks for assistance, spend a little to help them. Bottom line shouldn't sacrifice the needs of your employees and client.

Advice to Senior ManagementActually listen instead of staring at the bottom line... it's what causes employees (and clients) to jump ship.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Good Company

Anonymous Employee (Current Employee)

I have been working at SunGard Higher Education

ProsGood Company to work for starting a career.

ConsThere are not really any cons.

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Great place to work.

Marketing (Former Employee)

I worked at SunGard Higher Education full-time for more than 10 years

ProsGreat work life flexibility with WFH options, flexible hours. Management team cared about employees and customers. Went so far to say we have two bottom lines - our and our customers. There was real passion for higher education and furthering the mission.

ConsBeing part of the behemoth, SunGard had is share of disadvantages like 'requirements' for various departments that were not as relevant for all operating units.

Advice to Senior ManagementKeep the focus on customer and their success. They do, after all, pay the bills.

Yes, I would recommend this company to a friend

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A complete train wreck

Manager (Former Employee)
Maitland, FL

I worked at SunGard Higher Education full-time for more than 3 years

ProsThe company has a decent product and a solid sales force. It holds a solid place as a leader in the higher education ERP space.

ConsManagement exhibits no true leadership and sales is permitted to sell vaporware. The middle managers will consistently make commitments their teams are incapable of fulfilling.

Advice to Senior ManagementRe-establish credibility with customers and reign in the sales people in order to re-establish the brand. Empower the employees to make positive changes for the company.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Great People

Anonymous Employee (Current Employee)

I have been working at SunGard Higher Education full-time for more than 3 years

ProsThe employees were awesome. Great culture.

ConsLeadership didn't listen to the employees.

Advice to Senior ManagementListen to people who have the client's best interest.

Yes, I would recommend this company to a friend

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Great Company

Consultant (Former Employee)
Atlanta, GA

I worked at SunGard Higher Education full-time for more than 5 years

ProsFlexible Schedule, Salary, Great Teamwork

ConsSalary, Benefits, Upper Management, Product Development not looking forward

No, I would not recommend this company to a friend

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great people

Network Systems Administrator (Former Employee)

I worked at SunGard Higher Education full-time for more than 5 years

ProsOne of the few industries where you are able to feel good about what you do. Individuals are great, knowledgeable, and customer focused.

ConsOffice politics and old-boy/girl networks make it so hard/good work is not relevant to being promoted or assigned a good project. Some managers/leaders are indecisive, causing more problems.

Advice to Senior ManagementPay attention to the culture you have built and are building. Make a decision and stick with it and your team.

Yes, I would recommend this company to a friend

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Advancement Senior Technical Consultant in Waltham

Senior Technical Consultant (Former Employee)
Waltham, MA

I worked at SunGard Higher Education full-time for more than a year

Prosnice telecommuting option. free snacks once a month. friendly co-workers.

ConsSales team that consistently under sell services and then expects consultant to complete work as unbillable. unrealistic time lines. not fore-though into travel planning ( I once went from Boston to Sacramento to Virginia to Portland Ore, back to Virginia and back to Boston in a 10 day period because the services manager could be bothered to work out the engagement schedule). Benefits and salary are below average. The bonus structure is set up to be impossible to reach the top tiers without killing yourself. For example, if you take time away from billable work to attend training, you'll miss your utilization number and therefore, your bonus is impacted.
Communication from senior management doesn't exist.

Advice to Senior Managementlearn to balance your commitment to shareholders with the need to treat your employees better than 3rd work country factory workers.

No, I would not recommend this company to a friend

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Bottom line

Instructional Designer (Current Employee)
Washington, DC

I have been working at SunGard Higher Education full-time for more than 3 years

ProsThey are a high tech company and there are a lot of good folks working for them

ConsNot an employee friendly company (if you aren't at the top)

Advice to Senior ManagementGet to know the people that you send into the field and REALLY get to know your clients. Stop writing contracts that don't really meet the needs of your clients.
And the movie that employees have to watch about ethics... too bad it isn't really practiced toward the employees

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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The company is a great company to work for.

Lead Software Engineer (Former Employee)
Salt Lake City, UT

I worked at SunGard Higher Education full-time for more than 10 years

ProsYou get to make actual contributions to higher education.
You get your hands on bleeding edge technology.

ConsLots of high quality long time employees can make advancement difficult.

Yes, I would recommend this company to a friend

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