SunGard Higher Education

  www.sungardhe.com
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SunGard Higher Education Reviews

Updated May 24, 2014
Updated May 24, 2014
62 Reviews

3.2
62 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
SunGard Higher Education CEO Ron Lang
Ron Lang
20 Ratings

Review Highlights

Pros
  • Ability to work from home is a huge plus (in 5 reviews)

  • No hassle from management about work-life balance from where I sat (in 3 reviews)


Cons
  • The upper management level has changed numerous times throughout the last couple of years (in 4 reviews)

  • Just a very bland company overall and the product lines reflect that (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Satisfied group to work for until reorganization happened

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Systems Administrator  in  Paramus, NJ
    Former Employee - Senior Systems Administrator in Paramus, NJ

    I worked at SunGard Higher Education full-time for more than a year

    Pros

    The best part about working in SHE was the quality of peers you are partnered with. As a SysAdmin/DEV/Jack-of-all-trades, you get to work with talented individuals that are eager to learn the new technology.

    Cons

    Management takes things for granted such as, oh you know, the client and employee's needs. When your staff asks for assistance, spend a little to help them. Bottom line shouldn't sacrifice the needs of your employees and client.

    Advice to ManagementAdvice

    Actually listen instead of staring at the bottom line... it's what causes employees (and clients) to jump ship.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Good company, but management is clueless

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Writer  in  Philadelphia, PA
    Current Employee - Technical Writer in Philadelphia, PA

    I have been working at SunGard Higher Education full-time for more than 5 years

    Pros

    People work really hard. Talented employees who watch each other's backs.

    Cons

    Lots of long hours and sweat. No bonuses. minimal salary increases.

    No opinion of CEO
  3.  

    Good Company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SunGard Higher Education

    Pros

    Good Company to work for starting a career.

    Cons

    There are not really any cons.

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  5.  

    Great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing
    Former Employee - Marketing

    I worked at SunGard Higher Education full-time for more than 10 years

    Pros

    Great work life flexibility with WFH options, flexible hours. Management team cared about employees and customers. Went so far to say we have two bottom lines - our and our customers. There was real passion for higher education and furthering the mission.

    Cons

    Being part of the behemoth, SunGard had is share of disadvantages like 'requirements' for various departments that were not as relevant for all operating units.

    Advice to ManagementAdvice

    Keep the focus on customer and their success. They do, after all, pay the bills.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    A complete train wreck

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager  in  Maitland, FL
    Former Employee - Manager in Maitland, FL

    I worked at SunGard Higher Education full-time for more than 3 years

    Pros

    The company has a decent product and a solid sales force. It holds a solid place as a leader in the higher education ERP space.

    Cons

    Management exhibits no true leadership and sales is permitted to sell vaporware. The middle managers will consistently make commitments their teams are incapable of fulfilling.

    Advice to ManagementAdvice

    Re-establish credibility with customers and reign in the sales people in order to re-establish the brand. Empower the employees to make positive changes for the company.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7.  

    Great People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SunGard Higher Education full-time for more than 3 years

    Pros

    The employees were awesome. Great culture.

    Cons

    Leadership didn't listen to the employees.

    Advice to ManagementAdvice

    Listen to people who have the client's best interest.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consultant  in  Atlanta, GA
    Former Employee - Consultant in Atlanta, GA

    I worked at SunGard Higher Education full-time for more than 5 years

    Pros

    Flexible Schedule, Salary, Great Teamwork

    Cons

    Salary, Benefits, Upper Management, Product Development not looking forward

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Network Systems Administrator
    Former Employee - Network Systems Administrator

    I worked at SunGard Higher Education full-time for more than 5 years

    Pros

    One of the few industries where you are able to feel good about what you do. Individuals are great, knowledgeable, and customer focused.

    Cons

    Office politics and old-boy/girl networks make it so hard/good work is not relevant to being promoted or assigned a good project. Some managers/leaders are indecisive, causing more problems.

    Advice to ManagementAdvice

    Pay attention to the culture you have built and are building. Make a decision and stick with it and your team.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Bottom line

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Instructional Designer  in  Washington, DC
    Current Employee - Instructional Designer in Washington, DC

    I have been working at SunGard Higher Education full-time for more than 3 years

    Pros

    They are a high tech company and there are a lot of good folks working for them

    Cons

    Not an employee friendly company (if you aren't at the top)

    Advice to ManagementAdvice

    Get to know the people that you send into the field and REALLY get to know your clients. Stop writing contracts that don't really meet the needs of your clients.
    And the movie that employees have to watch about ethics... too bad it isn't really practiced toward the employees

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  11.  

    Advancement Senior Technical Consultant in Waltham

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Technical Consultant  in  Waltham, MA
    Former Employee - Senior Technical Consultant in Waltham, MA

    I worked at SunGard Higher Education full-time for more than a year

    Pros

    nice telecommuting option. free snacks once a month. friendly co-workers.

    Cons

    Sales team that consistently under sell services and then expects consultant to complete work as unbillable. unrealistic time lines. not fore-though into travel planning ( I once went from Boston to Sacramento to Virginia to Portland Ore, back to Virginia and back to Boston in a 10 day period because the services manager could be bothered to work out the engagement schedule). Benefits and salary are below average. The bonus structure is set up to be impossible to reach the top tiers without killing yourself. For example, if you take time away from billable work to attend training, you'll miss your utilization number and therefore, your bonus is impacted.
    Communication from senior management doesn't exist.

    Advice to ManagementAdvice

    learn to balance your commitment to shareholders with the need to treat your employees better than 3rd work country factory workers.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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