SunGard Higher Education

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SunGard Higher Education Reviews

Updated May 24, 2014
Updated May 24, 2014
62 Reviews

3.2
62 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
SunGard Higher Education CEO Ron Lang
Ron Lang
20 Ratings

Review Highlights

Pros
  • Ability to work from home is a huge plus (in 5 reviews)

  • No hassle from management about work-life balance from where I sat (in 3 reviews)


Cons
  • The upper management level has changed numerous times throughout the last couple of years (in 4 reviews)

  • Just a very bland company overall and the product lines reflect that (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    The company is a great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Software Engineer  in  Salt Lake City, UT
    Former Employee - Lead Software Engineer in Salt Lake City, UT

    Pros

    You get to make actual contributions to higher education.
    You get your hands on bleeding edge technology.

    Cons

    Lots of high quality long time employees can make advancement difficult.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Overall, a good learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great people; decent pay and benefits

    Cons

    Changing priorities; too much work for too few employees

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Poor communication

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Training & Education  in  Malvern, PA
    Former Employee - Training & Education in Malvern, PA

    Pros

    Benefits package is on par with competitors. The hierarchy scale is built on a concept of collaboration; whether it is executed or not depends on your management.

    Cons

    Just poor overall communication throughout the business lines. Little to no collab on ideas, fore-thinking, plans, movement, etc. Absolutely no culture to speak of. Just a very bland company overall and the product lines reflect that.

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  5.  

    A pretty nice place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Specialist  in  Salt Lake City, UT
    Former Employee - Technical Specialist in Salt Lake City, UT

    Pros

    Positive people and a good work environment.

    Local managers and team. Corporate rarely interfered with local decisions.

    Managers were mostly hands off and relied on employees to do their work.

    Cons

    This company doesn't exist anymore after the merger of Datatel+SGHE.

    During the merger the Bain Corporation stripped out all the competent senior management and replaced them.

    Advice to ManagementAdvice

    None because they were all fired in the merger.

    Recommends
    Negative Outlook
    Approves of CEO
  6.  

    CIO - Account Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - CIO  in  Orlando, FL
    Former Employee - CIO in Orlando, FL

    Pros

    Opportunity to work with end users

    Cons

    Not enough, nor consistent communications from management

    Advice to ManagementAdvice

    Consistent communication up and down the line

    No opinion of CEO
  7.  

    Good company to work

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good company to work,
    Office location is in the center of the city

    Cons

    No bad things about the company

  8.  

    Was ok, got too big after multiple buyouts.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Services  in  Maitland, FL
    Former Employee - Services in Maitland, FL

    Pros

    Higher Education industry at the C level

    Cons

    Too varied a product/services strategy.

    Advice to ManagementAdvice

    None

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  9.  

    Great company, good vision, strong moral and ethical values, good mission

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Help Desk  in  Maitland, FL
    Former Employee - Help Desk in Maitland, FL

    Pros

    Work to support higher education in positive ways.

    Cons

    Some, not all, of the people I worked with at the central help desk could be immature, emotionally taxing. A few bad apples always have the potential of wrecking an otherwise nice working environment.

    Advice to ManagementAdvice

    Don't tolerate inappropriate angry language on the floor. Walk the floor regularly and pull out those who bring their personal problems in to work with them and then get overwhelmed as a result.

    Recommends
    No opinion of CEO
  10.  

    On-Site IT support for educational groups

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Technical and User Services II  in  Seattle, WA
    Former Employee - Technical and User Services II in Seattle, WA

    Pros

    outstanding benifits package provided. Lots of time off, great health medical and dental coverage. Project work available as well as operational work.

    Cons

    Senior site management fails to recognize on-site talent and resources. Teams are very silo focused with little to no cross team functions. individual failures are not corrected and allowed to fester.

    Advice to ManagementAdvice

    major disconnect between executive management and on-site management. On-site management has no understanding of it's role in shaping the direction of the resources available.

    Doesn't Recommend
    No opinion of CEO
  11.  

    Generally positive. The travel can wear on you, but knew that going in

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Principal Functional Consultant  in  Malvern, PA
    Current Employee - Principal Functional Consultant in Malvern, PA

    Pros

    Management does not micro-manage. Pay and benefits are OK

    Cons

    Too many re-org's. Too much upper management

    Advice to ManagementAdvice

    Org needs to be flatter. Too manay managers doing unnecessary work

    Disapproves of CEO

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