SunGard Higher Education Reviews

Updated May 28, 2015
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65 Employee Reviews

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  1. Advancement Senior Technical Consultant in Waltham

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Technical Consultant in Waltham, MA
    Former Employee - Senior Technical Consultant in Waltham, MA

    I worked at SunGard Higher Education full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    nice telecommuting option. free snacks once a month. friendly co-workers.

    Cons

    Sales team that consistently under sell services and then expects consultant to complete work as unbillable. unrealistic time lines. not fore-though into travel planning ( I once went from Boston to Sacramento to Virginia to Portland Ore, back to Virginia and back to Boston in a 10 day period because the services manager could be bothered to work out the engagement schedule). Benefits and salary are below average. The bonus structure is set up to be impossible to reach the top tiers without killing yourself. For example, if you take time away from billable work to attend training, you'll miss your utilization number and therefore, your bonus is impacted. Communication from senior management doesn't exist.

    Advice to Management

    learn to balance your commitment to shareholders with the need to treat your employees better than 3rd work country factory workers.


  2. Bottom line

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Instructional Designer in Washington, DC
    Current Employee - Instructional Designer in Washington, DC

    I have been working at SunGard Higher Education full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    They are a high tech company and there are a lot of good folks working for them

    Cons

    Not an employee friendly company (if you aren't at the top)

    Advice to Management

    Get to know the people that you send into the field and REALLY get to know your clients. Stop writing contracts that don't really meet the needs of your clients. And the movie that employees have to watch about ethics... too bad it isn't really practiced toward the employees


  3. The company is a great company to work for.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Software Engineer in Salt Lake City, UT
    Former Employee - Lead Software Engineer in Salt Lake City, UT

    I worked at SunGard Higher Education full-time (More than 10 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    You get to make actual contributions to higher education. You get your hands on bleeding edge technology.

    Cons

    Lots of high quality long time employees can make advancement difficult.


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  5. Overall, a good learning experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SunGard Higher Education full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great people; decent pay and benefits

    Cons

    Changing priorities; too much work for too few employees


  6. A pretty nice place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Specialist in Salt Lake City, UT
    Former Employee - Technical Specialist in Salt Lake City, UT

    I worked at SunGard Higher Education full-time (More than 3 years)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Positive people and a good work environment. Local managers and team. Corporate rarely interfered with local decisions. Managers were mostly hands off and relied on employees to do their work.

    Cons

    This company doesn't exist anymore after the merger of Datatel+SGHE. During the merger the Bain Corporation stripped out all the competent senior management and replaced them.

    Advice to Management

    None because they were all fired in the merger.


  7. Poor communication

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Training & Education in Malvern, PA
    Former Employee - Training & Education in Malvern, PA

    I worked at SunGard Higher Education full-time (More than 3 years)

    Pros

    Benefits package is on par with competitors. The hierarchy scale is built on a concept of collaboration; whether it is executed or not depends on your management.

    Cons

    Just poor overall communication throughout the business lines. Little to no collab on ideas, fore-thinking, plans, movement, etc. Absolutely no culture to speak of. Just a very bland company overall and the product lines reflect that.


  8. CIO - Account Executive

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CIO in Orlando, FL
    Former Employee - CIO in Orlando, FL

    I worked at SunGard Higher Education full-time (More than 3 years)

    No opinion of CEO
    No opinion of CEO

    Pros

    Opportunity to work with end users

    Cons

    Not enough, nor consistent communications from management

    Advice to Management

    Consistent communication up and down the line


  9. Good company to work

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SunGard Higher Education

    Pros

    Good company to work, Office location is in the center of the city

    Cons

    No bad things about the company


  10. Was ok, got too big after multiple buyouts.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Services in Maitland, FL
    Former Employee - Services in Maitland, FL

    I worked at SunGard Higher Education full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Higher Education industry at the C level

    Cons

    Too varied a product/services strategy.

    Advice to Management

    None


  11. Great company, good vision, strong moral and ethical values, good mission

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Help Desk in Maitland, FL
    Former Employee - Help Desk in Maitland, FL

    I worked at SunGard Higher Education full-time (More than 3 years)

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    Work to support higher education in positive ways.

    Cons

    Some, not all, of the people I worked with at the central help desk could be immature, emotionally taxing. A few bad apples always have the potential of wrecking an otherwise nice working environment.

    Advice to Management

    Don't tolerate inappropriate angry language on the floor. Walk the floor regularly and pull out those who bring their personal problems in to work with them and then get overwhelmed as a result.



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