SunGard Reviews

Updated September 11, 2014
Updated September 11, 2014
265 Reviews
3.1
265 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
SunGard President, CEO and Director Russell P. (Russ) Fradin
Russell P. (Russ) Fradin
89 Ratings

Review Highlights

Pros
  • If you are put in right project they work life balance would be excellent (in 39 reviews)

  • flexible work times, easy work environment, good salary, good work life balance (in 14 reviews)


Cons
  • Though upper management is overly dependent on micro management (in 12 reviews)

  • Very fragmented structure with multiple business units , complicated communications (in 10 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    1 year experience in SG as TL

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Team Lead  in  Tunis, TX
    Current Employee - Team Lead in Tunis, TX

    I have been working at SunGard full-time for less than a year

    Pros

    good salary
    good working environment
    good equipment

    Cons

    procedures not clear
    managers not oriented to service improvement
    security restrictions affecting production

    Advice to ManagementAdvice

    provide clear answers
    provide clear procedures

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 3 people found this helpful  

    Think twice before joining this company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SunGard full-time for more than a year

    Pros

    The benefit package is competitive and they have a very good 401K. Co workers are friendly and there is always plenty of work to be done.

    Cons

    Lack of flexibility
    No communication
    Constant reorganization
    The environment feels more like that of a kindergarten than an office, employees treated like children, scolded for various actions, like that of a child
    Workload distribution is uneven, many have nothing to do while a few select employees have more to do than they can complete in an eight hour day
    Overtime is encouraged and admired, hours worked are broadcasted by many as an accomplishment, it almost feels like a competition on who can work the most

    Advice to ManagementAdvice

    Treat those that work hard with respect and remove those that do not
    Communicate better with employees
    Realize that some who log in long hours are milking the system and stretching out their responsibilities. This is partially in response to low to no raise etc.
    Provide a career path
    Stop trying to pacify employees with hollow remarks on how management is taking steps to improve morale, we are smarter than that and it sounds ridiculous. We know change will never happen, its the Sungard way.
    Odd behaviors are overlooked and almost encouraged.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 3 people found this helpful  

    Lack of any senior leadership and clear direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SunGard full-time for more than 5 years

    Pros

    Nice benefits. If you can work with little direction and feedback it is an ok job. Great point solutions.

    Cons

    Lack of clear direction, defined roles and common goals. Lack of communication between the C-level and the workers. The company tends to position the lower paid workers to take ownership to figure it out, with out being full educated on the company business plan. people are not paid based by value or workloads. Unrealistic workloads.

    Advice to ManagementAdvice

    Why do we need so much management if management can not give clear direction or make business changes?

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Sr. Netbackup Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior NET Backup Engineer  in  Houston, TX
    Former Employee - Senior NET Backup Engineer in Houston, TX

    I worked at SunGard full-time for less than a year

    Pros

    Company is good, salary is competitive and they fight for their employees when they try to leave.

    Cons

    but is slow on making decision at production level, no sense of criticality.

    Advice to ManagementAdvice

    You need to be more energic with your engineers, way to soft.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Consistent Opportunity to Achieve results

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Wayne, NJ
    Current Employee - Anonymous Employee in Wayne, NJ

    I have been working at SunGard full-time for more than 10 years

    Pros

    Through the downturn in the economy had my best years in earnings. Ability to work in a flexible wfh and office environment. Opportunity to work with people with significantly different experiences to help me grow my skills. Ability to contribute across business lines like a small company while still working for a big company

    Cons

    takes a long time to remove bad managers, Finance/accounting has too much say/internal systems are challenging to work with and need to be improved to facilitate sales

    Advice to ManagementAdvice

    Value customer and contact relationships more then geographic lines, show your top performers in revenue you value them as much as the performers who out perform quota by the percentage over quota, improve marketing efforts to return our brand value

    Recommends
    Positive Outlook
    Approves of CEO
  7. 5 people found this helpful  

    Poor Management leads to Unhappy Employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consultant  in  Birmingham, AL
    Former Employee - Consultant in Birmingham, AL

    I worked at SunGard full-time for more than 5 years

    Pros

    - The people I worked with on a daily basis were great.
    - Process and Procedures were well documented and clear. Human Resources "stuff" was always easy to take care of.
    - Benefits and PTO are very good.

    Cons

    - Management (middle and senior level) cannot see past themselves. I am not sure if this "closed minded" philosophy is dictated from the Executive Team, but it exist across multiple segments.
    -Failure to reward employees with a pay raise. In my 5 years, never received more then a cost of living raise

    Advice to ManagementAdvice

    Reconsider the philosophy for performance reviews. The current reviews were a joke and provide zero road map for development.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Lousy Management, Capped/Low Commissions, So-So Products

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive  in  Wayne, PA
    Former Employee - Account Executive in Wayne, PA

    I worked at SunGard full-time

    Pros

    Some large clients. Not many positives at SunGard.

    Cons

    Terrible sales compensation plan, which includes multiple low caps on commissions, low commissions, and some very low commissions.

    Management is all politics, no vision or leadership.

    SunGard is really a cobbled together group of companies, that is not well integrated.

    A strong "yes man" culture stiffles creativity and productivity.

    Advice to ManagementAdvice

    Needs to be replaced, company restructured.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Underpaid for responsibilities as a Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Practice Area Manager
    Former Employee - Practice Area Manager

    I worked at SunGard full-time for more than 3 years

    Pros

    smart and intelligent people, excellent experience obtainied in field

    Cons

    Lack of strategic direction, not concerned about clients, no backing from senior management

    Advice to ManagementAdvice

    Allow people to do their jobs, pay market salaries for management, stop laying off the best talent

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Very corporate and slow-paced

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Intern  in  Lombard, IL
    Former Employee - Marketing Intern in Lombard, IL

    I worked at SunGard as an intern for less than a year

    Pros

    You have a ton of free time, and it seems like the management doesn't really care what you do

    Cons

    You don't do any substantive work

    Doesn't Recommend
    No opinion of CEO
  11. 1 person found this helpful  

    Not what it once was

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Programmer Analyst  in  Birmingham, AL
    Current Employee - Programmer Analyst in Birmingham, AL

    I have been working at SunGard full-time for more than 5 years

    Pros

    Very flexible work environment with relatively low workload stress. A lot of freedom in day-to-day work. Still staffed by good people at the ground level.

    Cons

    Work environment has slipped since the last re-org (from groups by product to groups by function). Some groups are mired in contention over which group is really in charge. Products that aren't growing aren't providing growth opportunities for employees.

    Advice to ManagementAdvice

    Refocus on the fundamentals - find problems customers will pay us to solve and solve them.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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