SunTrust Reviews

Pros

Easy, relaxed. Flexible with giving you time to do your own thigs. Few good perks like accounts etc.
Great new office space

Cons

Poor leadrship, big talk about advancement but the hr staff is very lax and doesnt return emails to employees, great place if you have low expectations,

Advice to Senior Management

Dont expect leadership or growth to be a strong point. Its a great place if your relaxed and dont mine occassional overtime without pay

Pros

If you want, you can work here until you retire. a lot of dead weight waiting to retire.

Cons

No growth. Company is stagnant.

Advice to Senior Management

Do something - anything.

Pros

Great Company, small bank compared to our competitors. Primarily a SouthEast Bank. Training is ongoing and management wants to see you move up to the next position. Has very competitve rates compared to our competitors which makes it easy to sell. If you are licensed you can actually talk about the products, where some banks make you refer it to the FA. Offers attractive 402k and pension,decent health care benefits.

Cons

You need to negotiate good pay from the start because its hard to get increased. I moved from a small paying position to what I thought was a higher paying position, but since my officer level didnt change much neither did my pay. I worked hard for comission which the bank started off paying you well on but as the economy wasnt doing well it made it easy for SunTrust to give you less and less. I was given the chance to study for licenses but since staffing was short my time was taken away and never looked at again.

Advice to Senior Management

Management should follow thru with promises and be more consistant. Manager tells you to use one way of sales aproach which is a bank wide way, but when this takes too much time and he has to service clients he doesnt like the sales approach and just wants the bankers to get on to the next client.

Pros

Competent managers, good training opportunities, strong footprint, many lateral career opportunities, conservative credit culture, good work environment, good work-life balance

Cons

Change and improvements at the bank can be slow, although this has improved somewhat. There is a lack of diversity.

Pros

Benefits are great, and the potential for growth

Cons

Not country wide, so therefore the margin for growth is high

Advice to Senior Management

keep communicating with all the employees

Pros

Benefits, stability, hours, holidays, are all nice.

Cons

Ridgid, boring, political can make this place very frustrating.

Advice to Senior Management

Help employees who are spinning their tires. Some of the best employees that I have seen at SunTrust, no longer work at SunTrust.

Pros

Prestige, image and the challenge

Cons

Completely micromanaged and mistrusted. Why?

Advice to Senior Management

When you hire someone based on their ability, let them do the job!

Pros

Great benefits including vacation, sick days, pension plan and 401k matching. Advancement opportunities with extensive training programs available to help with your career goals.

Cons

Constant change leaving employees trying to keep clients happy. Unrealistic goals that that set employees up for failure. Expects perfection when it comes to customer satisfaction never asking why a customer maybe dissatisfied simply making the employee take the full blame.

Advice to Senior Management

Think of what it is like to work on the front lines and have to be the one who deals with the clients with the constant change. Sometimes when it comes to a client satisfaction survey the employee doesn't always have control of situation there are external factors.

Pros

the benefits package is very good

Cons

the pay is terrible and the leadership does not recognize good work

Pros

One of the best reason to work for the company are the benenfits

Cons

Not able to advance within different areas of the Bank