SunTrust Mortgage

  www.suntrustmortgage.com
  www.suntrustmortgage.com
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SunTrust Mortgage Reviews

Updated September 16, 2014
Updated September 16, 2014
84 Reviews
3.1
84 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
SunTrust Mortgage President & CEO Jerome T. Lienhard
Jerome T. Lienhard
26 Ratings

Review Highlights

Pros
  • Work life balance is, for a majority, an incredible benefit (in 6 reviews)

  • The grunts of the company are good people to be around (in 7 reviews)


Cons
  • Leadership, Compensation, No Moral, No work/life balance, pto time, micromanging (in 3 reviews)

  • It seems as though experience, college degrees do not count for anything (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    A learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mortgage Loan Specialist  in  Richmond, VA
    Former Employee - Mortgage Loan Specialist in Richmond, VA

    I worked at SunTrust Mortgage full-time for less than a year

    Pros

    It was close to home.

    Cons

    I don't remember there being any.

    Recommends
    Positive Outlook
  2.  

    A great place to work with strong leaders

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Vice President - Risk  in  Richmond, VA
    Former Employee - Senior Vice President - Risk in Richmond, VA

    I worked at SunTrust Mortgage full-time for more than a year

    Pros

    Executive leaders, culture, location (Richmond), interesting work

    Cons

    The SunTrust Corporate team in Atlanta can be obtrusive

    Advice to ManagementAdvice

    Keep going. The market will change.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Depends on your manager.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Loan Officer  in  Raleigh, NC
    Former Employee - Loan Officer in Raleigh, NC

    I worked at SunTrust Mortgage full-time for more than 5 years

    Pros

    Ultimate flexibility in your in office hours as long as you are hitting your goals.

    Cons

    I worked in the Raleigh area. I found the senior management (meaning non-originating LO's) to be out of touch with the LO's in the field. You have to earn the right to be given attention when a file goes wrong. When you are new your files are not given the same attention as LO's who have been there longer.

    Advice to ManagementAdvice

    Give all LO's the same chance to build their business.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Just want to remain neuatral

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SunTrust Mortgage full-time

    Pros

    Suntrust has good stability and poor saaries

    Cons

    Management needs additional training and education

    Advice to ManagementAdvice

    All should be confidential.

  6.  

    Default/Property Preservation

    Former Employee - Mortgage Asset Manager  in  Richmond, VA
    Former Employee - Mortgage Asset Manager in Richmond, VA

    I worked at SunTrust Mortgage full-time for more than 3 years

    Pros

    Training assessments available according to job functions. Opportunity to learn all aspects of "default" process and how it relates to specific job functions.

    Cons

    Workload is heavy, departments are not properly equipped to handle workload, mandatory overtime, management show favoritism

  7.  

    Great Company to Start Your Career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst  in  Richmond, VA
    Former Employee - Analyst in Richmond, VA

    I worked at SunTrust Mortgage full-time for more than a year

    Pros

    People
    Compensation
    Work Culture

    I worked here right after college. I enjoyed working with great people, and my compensation was definitely higher than any peer graduates of my class.

    Cons

    Technology

    Lack of investing on high technology prevents employees to do their jobs well.

    Advice to ManagementAdvice

    Please invest more on technology

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Wonderful team mates and good health plan.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SunTrust Mortgage full-time for more than 5 years

    Pros

    Working knowledge of mortgage field, by training and applying skills will build a good foundation for future.

    Cons

    They are looking for the best of the best, suggest your put nose to grindstone and perform tasks and elements to the utmost best of ability. Difficult to be promoted.

    Advice to ManagementAdvice

    Give precise and continued support to worker as far as their skills and accomplishments and down falls so they become a better employee. This should be an on going communication and not just from an annual review. It is hard to be promoted, so provide skills sets to enhance ones capabilities in order to be promoted.

    Recommends
    Approves of CEO
  9.  

    VP

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - First Vice President  in  Richmond, VA
    Current Employee - First Vice President in Richmond, VA

    I have been working at SunTrust Mortgage full-time for more than 3 years

    Pros

    You make your own happiness. Most people are real nice and they seem to care

    Cons

    Lots of layoffs. Changes are made to organizational structure and not necessarily communicated out.

    Advice to ManagementAdvice

    Keep providing opportunities to grow

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  10.  

    Closer

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SunTrust Mortgage

    Pros

    Worked with great people in Virginia.

    Cons

    They kept downsizing until they closed the office.

  11.  

    Decent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mortgage Underwriter  in  Orlando, FL
    Current Employee - Mortgage Underwriter in Orlando, FL

    I have been working at SunTrust Mortgage full-time for more than a year

    Pros

    From my purview the atmosphere is very pleasant.

    Cons

    There is no formalized training system in place.

    Advice to ManagementAdvice

    None

    Recommends
    Neutral Outlook
    No opinion of CEO

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