SunTrust

  www.suntrust.com
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SunTrust Reviews in Nashville, TN

Updated May 28, 2014
Updated May 28, 2014
761 Reviews

2.8
761 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
SunTrust President and CEO William H. (Bill) Rogers Jr.
William H. (Bill) Rogers Jr.
284 Ratings

Review Highlights

Pros
  • Great Company to work for, understand the importance of work life balance (in 36 reviews)

  • Good benefits and working with retail branch employees was nice (in 56 reviews)


Cons
  • upper management had a old south mentality not many other races in management (in 40 reviews)

  • The job as a Branch Manager did not allow for work life balance (in 28 reviews)

More Highlights

16 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Large bank with a lot of competent people, but with some questionable decisions at times.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Management  in  Nashville, TN
    Former Employee - Project Management in Nashville, TN

    Pros

    I had a very good group of co-workers, that got things done sometimes despite the environment.

    Cons

    Operations and other backroom groups seemed to be in constant reorganization mode, which led to having to constantly relearn how the structure worked to get things done.

    Advice to ManagementAdvice

    Do more to keep your experienced staff engaged and working in areas where they have expertise. Constant reorganizations and staff reductions with associated outsourcing are bad for morale.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Good, for the most part.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller  in  Nashville, TN
    Current Employee - Teller in Nashville, TN

    Pros

    Close to home & decent pay.

    Cons

    Incentive plans have gotten worse every year I have been here.

    Advice to ManagementAdvice

    Better incentive plans get better results.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Working at Suntrust

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - FInancial Services Representative III  in  Nashville, TN
    Current Employee - FInancial Services Representative III in Nashville, TN

    Pros

    -Great team atmosphere
    -Ok starting salary
    -Excellent benefits package and 401k
    -Best part is your work does not leave the work place. I have never had a job that once I walk out of the work place, I do not have finish, emails to check, or deadlines to worry about.

    Cons

    -New sales point system is odd and hard to figure out
    -You have to refer certain services to teammates (investments), and relay on them to close or offer the best solution
    -Old sales and service structure was way better and provided teammates more bonus incentives

    Advice to ManagementAdvice

    Change back your licensed banker program to the old model, and inturn allow bankers do what is best for the client and put more wages back in their pocket.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Getting more responsibility with less pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Banker  in  Nashville, TN
    Current Employee - Personal Banker in Nashville, TN

    Pros

    Technology and software have come a long way in the last 12 months, making the job easier.

    Cons

    Pay plan is more confusing than ever. Seems like there is always something that can happen and cause you to not make commission. Too many things factor into pay pan that are outside of my control.
    Being told to turn away business and clients that are not profitable to the bank. That is not client first.
    Too may software outages. Makes it impossible to help clients.

    Advice to ManagementAdvice

    Go back to the old pay plan. This one is too confusing and makes commission hard to attain.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Personal banker

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Licensed Personal Banker  in  Nashville, TN
    Current Employee - Licensed Personal Banker in Nashville, TN

    Pros

    Great people that work with company

    Cons

    Low wages and no opportunity in growing career

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  7.  

    Challenging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Manager V  in  Nashville, TN
    Current Employee - Branch Manager V in Nashville, TN

    Pros

    Company Values and team togetherness

    Cons

    Industry is always changing which can make job difficult. Lack of promoting from with in.

    Advice to ManagementAdvice

    Promote from within. In this industry you are always worth more to bank across the street than you are the one you work for.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Great job for experienvlce

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Ephone  in  Nashville, TN
    Current Employee - Ephone in Nashville, TN

    Pros

    They treat employees wonderful with great benefits!!!

    Cons

    Stressful job mid pay confusion

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Good work environment, pay could be better.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Nashville, TN
    Current Employee - Anonymous Employee in Nashville, TN

    Pros

    The work environment is good, with friendly management, who make it appear that it is easy to move up the ladder within the organization. Benefits packages are pretty decent but then again most quality big companies do have this. Suntrust is a good bank overall so it is not hard to sell to clients.

    Cons

    The main con is that I feel that if the quality of people that they hired were better they would have less turnover and would be able to pay more quality, efficient people higher salary. There are those that do well and move up but it seems for the entry level jobs they just hire anyone who can decently talk and work a computer and they either stay and work through the motions or quit after a few months. My opinion is why invest in these people in the first place instead of raising salaries as well as raising the bar and focusing on quality over quantity.

    Advice to ManagementAdvice

    Focus on hiring and keeping quality people satisfied.

    Recommends
    Approves of CEO
  10.  

    Stable, safe but uninspiring

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Licensed Financial Service Representative IV  in  Nashville, TN
    Current Employee - Licensed Financial Service Representative IV in Nashville, TN

    Pros

    Benefits, stability, hours, holidays, are all nice.

    Cons

    Ridgid, boring, political can make this place very frustrating.

    Advice to ManagementAdvice

    Help employees who are spinning their tires. Some of the best employees that I have seen at SunTrust, no longer work at SunTrust.

    No opinion of CEO
  11.  

    Live Solid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Branch Manager/Bank Officer  in  Smyrna, TN
    Current Employee - Branch Manager/Bank Officer in Smyrna, TN

    Pros

    - Career Development/ Growth potential
    - Great Training
    - Encouragement to pursue goals/positions/etc.

    Cons

    - Compensation for internal promotions (currently)

    Advice to ManagementAdvice

    Better compensation for internal promotions/raises
    Employee retention tactics/etc

    Recommends
    Approves of CEO

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