SunTrust Reviews

Updated July 29, 2015
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2.8
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Recommend to a friend
Approve of CEO
SunTrust President and CEO William H. (Bill) Rogers Jr.
William H. (Bill) Rogers Jr.
419 Ratings

Pros
  • Typical 9-5 so work/life balance is good (in 42 reviews)

  • Offered a diverse workplace with good benefits (in 71 reviews)

Cons
  • Crap definitely rolls downhill from upper management (in 44 reviews)

  • The job as a Branch Manager did not allow for work life balance (in 32 reviews)

More Pros and Cons

1,098 Employee Reviews

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  1. Teller

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SunTrust

    Pros

    Good working environment, Great people who keep the motivation working

    Cons

    No real cons to report. I liked it there.


  2. Instore financial service representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Instore Financial Service Representative in Nashville, TN
    Current Employee - Instore Financial Service Representative in Nashville, TN

    I have been working at SunTrust full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great working atmosphere and manager support

    Cons

    The aisle marketing, walking through the store for new clients gets restless


  3. Helpful (1)

    Teller I

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Teller in Cape Coral, FL
    Former Employee - Teller in Cape Coral, FL

    I worked at SunTrust part-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The majority of people were helpful to work with and a general team spirit prevailed.

    Cons

    The technology was old, the pay was stagnant , promised reviews came and went and it seemed that managers were told to look for any possible situation or imperfection in order to keep you from advancing ,which meant giving you a pay raise. Heaven NO!! One very disturbing factor, I noticed as a female, that men were definitely being paid more for the same job and what I observed, the same job done with less enthusiasm and poor work ethic. Sexist? Yes.

    Advice to Management

    I saw many good employees lose their jobs because of nit picky rules and corporate chose to throw them away and hire newbies who they had to retrain and start over with. Did they honestly believe that the new employees would hire in and become perfect employees. Seems like a waste of time and money for the company and a lack of loyalty to those who had given there best effort to a thankless company.


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  5. Teller I

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SunTrust part-time (Less than a year)

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    It provided a flexible schedule while being a full time student.

    Cons

    The goals were becoming impossible to reach and customers were agitated by the fact we constantly tried to have them sit with personal bankers.

    Advice to Management

    Set realistic goals and don't force your clients to do something every time they enter. They will eventually leave.


  6. Teller Coordinator/Branch Manager

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SunTrust

    Pros

    Bonuses, Pay, Vacations, Time Off, & Schedule.

    Cons

    Got To Be Part Of The Buddy System.

    Advice to Management

    Be Far To All & Keep Your Loyal Employees.


  7. Best company for career advancement

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Charlotte, NC
    Current Employee - Anonymous Employee in Charlotte, NC

    I have been working at SunTrust full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Leadership genuinely cares about teammates and clients. Purpose-driven company

    Cons

    I don't have any cons


  8. Intern

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SunTrust

    Pros

    Great co-workers and office location

    Cons

    lack on incentives for increased pay


  9. teller

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SunTrust

    Pros

    fun environment to work in

    Cons

    management can have unrealistic goals


  10. Culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SunTrust full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Encouraging environment Everyone wants you to succeed Plentiful resources at your disposal Horizontal mobility is strongly encouraged Best "Southern hospitality" working culture that you will find in corporate America

    Cons

    You do not have a clear vertical mobility ladder that you can climb to get to the top. If you are a person who wants more of a clear-cut path, you will have to look in certain industries in the company.

    Advice to Management

    Great management structure. They really care about your well-being in the company. Management is encouraging, respectful, and all of the managers I have worked with give you as much rope as you want.


  11. Helpful (1)

    Unclear

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Service Specialist in Woodbridge, VA
    Former Employee - Client Service Specialist in Woodbridge, VA

    I worked at SunTrust full-time (Less than a year)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    The manager at the Landmark Mall location is amazing.

    Cons

    There were too many break downs in the communication of my goals. The district manager was very unclear of what my goals were. A lot of the times the goals she wanted me to achieve were not for my position.



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