SunTrust Reviews

Updated October 16, 2014
Updated October 16, 2014
831 Reviews
2.8
831 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
SunTrust President and CEO William H. (Bill) Rogers Jr.
William H. (Bill) Rogers Jr.
313 Ratings

Review Highlights

Pros
  • Great Company to work for, understand the importance of work life balance (in 41 reviews)

  • Good benefits regarding health insurance and 401K with company match (in 59 reviews)


Cons
  • upper management had a old south mentality not many other races in management (in 43 reviews)

  • Everybody from the branch manager down to the tellers are stressed which creates a negative atmosphere (in 29 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great company but has undergone some considerable downsizing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Small Business Banker in Nashville, TN
    Current Employee - Small Business Banker in Nashville, TN

    I have been working at SunTrust full-time (more than 5 years)

    Pros

    The company has great benefits. There is opportunity to move up if you're willing to relocate

    Cons

    I was in three different departments that were downsized. The company is becoming leaner, outsourcing, and eliminating redundancies, They may be preparing for a merge.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Great Training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Banker IV in Windermere, FL
    Former Employee - Personal Banker IV in Windermere, FL

    I worked at SunTrust full-time (less than an year)

    Pros

    Nice people and great training

    Cons

    certain locations add additional pressure to perform due to lack of previous production

    Advice to ManagementAdvice

    Give employees the appropriate time needed to grow happy and organically

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    AWESOME COMPANY WITH GREAT OPPORTUNITY FOR CAREER GROWTH

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - MORTGAGE HARP UNDERWRITER in Richmond, VA
    Former Employee - MORTGAGE HARP UNDERWRITER in Richmond, VA

    I worked at SunTrust full-time (more than 10 years)

    Pros

    Wonderful things about this company is that they have some awesome managers and some great team players.

    Cons

    Could use a much better training tools, and some team building for moral boosting

    Advice to ManagementAdvice

    Better training tools is a must to save company money from constantly reworking

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Hated to resign

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SunTrust full-time (more than an year)

    Pros

    Benefits,work life balance, paid holidays.

    Cons

    None, none, none, none, none.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  6.  

    great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Service Manager in Mc Lean, VA
    Former Employee - Client Service Manager in Mc Lean, VA

    I worked at SunTrust full-time (more than 3 years)

    Pros

    friendly, great team and staff to work with

    Cons

    challenging work, and a lot of pressure

    Advice to ManagementAdvice

    staffing

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    SunTrust is a great place to work, we are like one small family working in a large organization.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Banking Relationship Manager in Baltimore, MD
    Current Employee - Business Banking Relationship Manager in Baltimore, MD

    I have been working at SunTrust full-time (more than 3 years)

    Pros

    Large organization with small family feel and great benefits. Compensation is also very good. Employees are always getting continuous training to improve their skills at every level.
    My work is made easy because tough and important decision are made locally with access to top executives to help make client transactions go smoothly.

    Cons

    There are not challenges working at SunTrust.

    Advice to ManagementAdvice

    Keep up the good work in moving the company towards the right direction. Change for the better is always refreshing.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Good company, room for advancement

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SunTrust

    Pros

    Room for advancement
    Excellent benefits
    Good salary

    Cons

    Did not have a bad experience

    Advice to ManagementAdvice

    I had a good management team that encouraged growth.

  9.  

    great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SunTrust

    Pros

    great company to work for

    Cons

    salary is not very competitive

  10.  

    I was in client first solutions a supervisor trouble shoot problems for clients

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client First Solutions Specialist in Cookeville, TN
    Former Employee - Client First Solutions Specialist in Cookeville, TN

    I worked at SunTrust full-time (more than 8 years)

    Pros

    great work atmosphere - excellent support and training

    Cons

    This bank is extremely conservative and does not except change easily

    Advice to ManagementAdvice

    Management is wonderful, you get all the support you need, weather it is personal or work related. I really liked working for this company

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Gratitude

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SunTrust full-time (more than an year)

    Pros

    SunTrust is a great company like every job it has it's ups & downs but in all I'm grateful.....

    Cons

    Long hours in in-store branches

    Advice to ManagementAdvice

    Keep your focus & stay the course

    Recommends
    Positive Outlook
    Approves of CEO

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