SunTrust

www.suntrust.com
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SunTrust Reviews

Updated February 26, 2015
Updated February 26, 2015
946 Reviews
2.7
946 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
SunTrust President and CEO William H. (Bill) Rogers Jr.
William H. (Bill) Rogers Jr.
363 Ratings

Review Highlights

Pros
  • Great Company to work for, understand the importance of work life balance (in 42 reviews)

  • Good benefits regarding health insurance and 401K with company match (in 71 reviews)


Cons
  • upper management had a old south mentality not many other races in management (in 44 reviews)

  • Everybody from the branch manager down to the tellers are stressed which creates a negative atmosphere (in 32 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Nicest people ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President in Fort Lauderdale, FL
    Former Employee - Vice President in Fort Lauderdale, FL

    I worked at SunTrust

    Pros

    The nicest people in the world work at SunTrust. TRULY, authentically nice. SunTrust switched from a mission statement to a PURPOSE drive company in early 2013 and the concept and ideology were well supported and well embraced. PLEASE review SunTrust's purpose statement before every interview: it is what this company lives by and the cornerstone of its culture. VERY IMPRESSIVE and again, authentic. It was a privilege to work for SunTrust Bank!

    Cons

    Low pay; very difficult to migrate through the organization (even vertically) without specific industry experience. IE: If you had Commercial Lending experience AND were successful in your role, it was still very difficult to be considered for a role in Treasury Mgt, for ex, simply because you did not have Treasury experience. Sad to say, the company lost/looses a lot of talent because they don't promote, reward and recognize talent more actively from within. SunTrust also lacks a 'Leadership Track' or internal mentoring & performance management program that outlines what needs to be done (Knowledge. Skills, Abilities, Licensing, et al.) to move to a new business line or role. Like most companies, at mid management and below its a case of who you know/who likes you rather than how ambitious and skilled you may be to move to the next level or the next business line.

    Advice to ManagementAdvice

    Please see above. There is such great talent that LEAVES SunTrust - its puzzling! You are a superior company in many ways - but people management and creating paths to promotability are not among them. Consider that a large majority of employees want to stay on board, want to work with SunTrust for a lifetime!, and are proud to be associated with SunTrust. But many times employees get 'poached': for a better career path not just better pay, Consider having employees work directly with management to identify 'next' career options within this fine company.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Wonderful company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Banker in Asheville, NC
    Former Employee - Personal Banker in Asheville, NC

    I worked at SunTrust full-time (less than a year)

    Pros

    Management is kind, caring, and fun. Goals are attainable. Great training program. Good hours. Laid back environment. Encouraging and positive atmosphere.

    Cons

    There are almost no requirements for the lower level positions. Therefor the people they hire can be uneducated, unprofessional, and difficult to work with.

    Advice to ManagementAdvice

    Keep up the good work!

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SunTrust

    Pros

    opportunity to understand and learn about the banking industry

    Cons

    Not a lot of opportunity for overtime hours

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Great culture!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Banker IV
    Current Employee - Personal Banker IV

    I have been working at SunTrust full-time (less than a year)

    Pros

    Competitive pay, good compensation for a job well-done, and great culture.

    Cons

    Only two weeks paid vacation.

    Recommends
    Positive Outlook
  6.  

    Good place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SunTrust

    Pros

    Good management nice people there

    Cons

    Limited advancement lots of changing goals

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Banking Relationship Officer in Parkland, FL
    Current Employee - Business Banking Relationship Officer in Parkland, FL

    I have been working at SunTrust full-time (more than a year)

    Pros

    Your voice is heard. Management is always available and ready to help. There is a lot of room for growth

    Cons

    Size can be a problem if you are looking to move to the northeast or western part of the country. Other than that, no other issues

    Advice to ManagementAdvice

    Keep up the good work

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great "do it for the team" culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - Retail Credit Risk Management in Atlanta, GA
    Current Intern - Retail Credit Risk Management in Atlanta, GA

    I have been working at SunTrust as an intern (less than a year)

    Pros

    Hours were not too demanding (compared to other banks), everyone is willing to help with any questions you may have, team environment, great company culture.

    Cons

    I found that I was not busy at all during some parts of the summer with no work to do, but then near quarter end the work piles on and seems as if it is never ending.

    Advice to ManagementAdvice

    Allow for interns to meet with other parts of the bank and see what other departments do and how they function.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great company but has undergone some considerable downsizing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Small Business Banker in Nashville, TN
    Current Employee - Small Business Banker in Nashville, TN

    I have been working at SunTrust full-time (more than 5 years)

    Pros

    The company has great benefits. There is opportunity to move up if you're willing to relocate

    Cons

    I was in three different departments that were downsized. The company is becoming leaner, outsourcing, and eliminating redundancies, They may be preparing for a merge.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Great Training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Banker IV in Windermere, FL
    Former Employee - Personal Banker IV in Windermere, FL

    I worked at SunTrust full-time (less than a year)

    Pros

    Nice people and great training

    Cons

    certain locations add additional pressure to perform due to lack of previous production

    Advice to ManagementAdvice

    Give employees the appropriate time needed to grow happy and organically

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    AWESOME COMPANY WITH GREAT OPPORTUNITY FOR CAREER GROWTH

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - MORTGAGE HARP UNDERWRITER in Richmond, VA
    Former Employee - MORTGAGE HARP UNDERWRITER in Richmond, VA

    I worked at SunTrust full-time (more than 10 years)

    Pros

    Wonderful things about this company is that they have some awesome managers and some great team players.

    Cons

    Could use a much better training tools, and some team building for moral boosting

    Advice to ManagementAdvice

    Better training tools is a must to save company money from constantly reworking

    Recommends
    Neutral Outlook
    Approves of CEO

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