SunTrust

  www.suntrust.com
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SunTrust Reviews

Updated August 20, 2014
Updated August 20, 2014
764 Reviews

2.8
764 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
SunTrust President and CEO William H. (Bill) Rogers Jr.
William H. (Bill) Rogers Jr.
287 Ratings

Review Highlights

Pros
  • Great Company to work for, understand the importance of work life balance (in 36 reviews)

  • Good benefits and working with retail branch employees was nice (in 56 reviews)


Cons
  • upper management had a old south mentality not many other races in management (in 40 reviews)

  • The job as a Branch Manager did not allow for work life balance (in 28 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Client Service Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Service Specialist  in  Hernando, FL
    Current Employee - Client Service Specialist in Hernando, FL

    Pros

    Not open late or weekends at location

    Cons

    Everything revolves around sales and more sales

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    I'm in love!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - FInancial Services Representative III  in  Titusville, FL
    Current Employee - FInancial Services Representative III in Titusville, FL

    Pros

    SunTrust is very "Client Needs" based culture. I am new to the company and I have seen at lease 2 people getting promoted with in my first 2 months of being with SunTrust. At BOA where I worked for 7 years, not many people had advancement opportunities, so this is great to see. The bank is very culture oriented with it's teammates because there are all walks of life with different experiences and many teammates with years and years of tenure. There are tons of down to earth professionals working at this company. They will reward hard work and they do pay financial pay outs for meeting goals. I love the people I work with at my branch and at the training facility.

    Cons

    The instore locations (like in Walmart and other stores) do not have the own restrooms so you have to share the public restrooms everyday. The instore branches are very small but you get accustomed quickly. There is a lot of driving for training BUT they pay for your travel AND time, because they want you to be trained well and prepared.

    Advice to ManagementAdvice

    Keep up the great culture, it promotes teammates to be themselves which in the end drives results and helps each teammate to be successful by being down to earth with the clients and helping them with their financial well being. Without product pushing or selling them something they will not use and don't need. ...I just love it and I am honored to be a SunTrust teammate.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Its a Great Place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Banking Relationship Manager
    Current Employee - Business Banking Relationship Manager

    Pros

    the Benefits including 401(K) are very competitive. The culture is very good and they do want to help people as well as shareholders. My local management team is very knowledgeable I would recommend working.

    Cons

    I work in Commercial banking but I believe that it is getting very difficult for my partners in the branches. I would recommend only people that have worked for other banks and know the "branch" sales goals and are ok with that kind of culture.

    Advice to ManagementAdvice

    Overall I think the Management at SunTrust is very good. I do believe however that it is ok for us to be in the business of making money and we don't have to make it sound like everything you are doing is for a the benefit of the client and then charge them fees. Yes we charges fees.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Very Successful place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Advisor  in  Tampa, FL
    Current Employee - Financial Advisor in Tampa, FL

    Pros

    Corporate Culture is very good

    Cons

    Rumors of buyout keep circulating

    Advice to ManagementAdvice

    Keep Employees enformned

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Excellent company with great employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    great training bank , they are very through with training the FSR's, it was a very friendly experience

    Cons

    branches only in the south east, if you move out of that area you have to relocate to another bank

    Recommends
    Positive Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Personal banker

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Licensed Personal Banker  in  Nashville, TN
    Current Employee - Licensed Personal Banker in Nashville, TN

    Pros

    Great people that work with company

    Cons

    Low wages and no opportunity in growing career

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  8.  

    Best place I have worked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Database Administrator
    Current Employee - Database Administrator

    Pros

    Overall work environment, Work from home policy, 401K match is great. Many managers notice good work.

    Cons

    Very bureaucratic when you need to work with other teams.

    Advice to ManagementAdvice

    Make inter-team collaboration easier and rely less on tickets as a starting point. Allow teams to engage each other and then open a work order when needed.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Best teammates and corporate culture around

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Services Representative II  in  Marietta, GA
    Current Employee - Financial Services Representative II in Marietta, GA

    Pros

    One of the best reasons to work at SunTrust is because they care about people. Especially employees and that translates into caring for it's clients.

    Cons

    The lack of staffing needs to cover for other retail branches when other teammates are out.

    Advice to ManagementAdvice

    Encourage employees to further their education and career at SunTrust

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Wonderful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Commercial Underwriter III  in  Richmond, VA
    Former Employee - Commercial Underwriter III in Richmond, VA

    Pros

    The culture is welcoming, the people are so helpful and the management is supportive and encouraging in the wholesale lending group

    Cons

    Production environment can be stressful and working with many systems can be time consuming

    Advice to ManagementAdvice

    Consolidate systems or processes for efficiency and productivity

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Not too big, not too small

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Strong sense of commitment to help our clients. Best market to work in - the Southeast!

    Cons

    Dealing with govt legislation. (DF)

    Recommends
    Positive Outlook
    Approves of CEO

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