SunTrust Reviews

Updated September 18, 2014
Updated September 18, 2014
797 Reviews
2.8
797 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
SunTrust President and CEO William H. (Bill) Rogers Jr.
William H. (Bill) Rogers Jr.
300 Ratings

Review Highlights

Pros
  • Great Company to work for, understand the importance of work life balance (in 36 reviews)

  • Good benefits and working with retail branch employees was nice (in 56 reviews)


Cons
  • upper management had a old south mentality not many other races in management (in 40 reviews)

  • The job as a Branch Manager did not allow for work life balance (in 28 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Wonderful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Commercial Underwriter III  in  Richmond, VA
    Former Employee - Commercial Underwriter III in Richmond, VA

    I worked at SunTrust full-time for less than a year

    Pros

    The culture is welcoming, the people are so helpful and the management is supportive and encouraging in the wholesale lending group

    Cons

    Production environment can be stressful and working with many systems can be time consuming

    Advice to ManagementAdvice

    Consolidate systems or processes for efficiency and productivity

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Not too big, not too small

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SunTrust full-time

    Pros

    Strong sense of commitment to help our clients. Best market to work in - the Southeast!

    Cons

    Dealing with govt legislation. (DF)

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller I  in  Orlando, FL
    Current Employee - Teller I in Orlando, FL

    I have been working at SunTrust part-time for less than a year

    Pros

    Good pay, relaxed atmosphere. Always learning new stuff

    Cons

    Expected to make lots of referalls

    No opinion of CEO
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  5.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SunTrust full-time for more than 8 years

    Pros

    Career opportunities for those who are willing to work hard
    Expansion of skill set into many different areas of financial services

    Cons

    Culturally, the bank still needs to progress to the level of other big banks, but it is getting better and better each year.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Teller II  in  Norcross, GA
    Former Employee - Teller II in Norcross, GA

    I worked at SunTrust

    Pros

    Big fortune 500 company.
    Great benefits.

    Cons

    Low compensation compared to other banks.

    Recommends
    Approves of CEO
  7. 1 person found this helpful  

    Challenging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Alexandria, VA
    Current Employee - Anonymous Employee in Alexandria, VA

    I have been working at SunTrust

    Pros

    Pay is good, upper management seems friendly, benfits are good, employees are easy enough to get along with, information gets passed along easy enough

    Cons

    Office politics cause issues, upper management gets very annoying when goals are not reached, all orders are passed through from Atlanta headquarters what's good for Atlanta may not be good for elsewhere

    Advice to ManagementAdvice

    Give more authority to local leadership

    Recommends
    Approves of CEO
  8.  

    Great place to work and to learn

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA

    I have been working at SunTrust

    Pros

    Lots of change happening, new management philosophy and approach

    Cons

    Perhaps a little slow to implement great ideas

    Recommends
    Approves of CEO
  9.  

    SunTrust is a Great bank to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Teller
    Current Employee - Teller

    I have been working at SunTrust

    Pros

    Surrounded by Team Players. SunTrust offers growth and various incentives so long as the employee wants to succeed.

    Cons

    sometimes there is drama. but as long as one does not fall into it, all is Great!

    Recommends
    Approves of CEO
  10.  

    A long road to get where I wanted to be.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Compliance Analyst  in  Orlando, FL
    Current Employee - Compliance Analyst in Orlando, FL

    I have been working at SunTrust

    Pros

    SunTrust does offer good selection of benefits. My boss is one of the best I have ever had. My co-workers are solid and competent. I have extreme flexibility in the hours I can work. The work is a challenge.

    Cons

    There is a glass ceiling if you are a female. It is also hard to get a decent salary raise once you are hired so ask for it firmly up front. If you are not a golden child or favorite then you might find it hard to advance.

    Advice to ManagementAdvice

    Make it easier to advance in the company. There is not a program to groom and help individuals advance outside of the “My Next move” program, but that is only for tellers.

    Recommends
    Approves of CEO
  11. 1 person found this helpful  

    Exciting and fufilling

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Teller
    Current Employee - Teller

    I have been working at SunTrust

    Pros

    Benefits are excellent
    CoWorkers are fun and make the job bearable
    Meeting new people

    Cons

    Low Pay for the responsibilites

    Recommends
    Approves of CEO

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