SunTrust Reviews

Updated August 30, 2014
Updated August 30, 2014
774 Reviews

2.8
774 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
SunTrust President and CEO William H. (Bill) Rogers Jr.
William H. (Bill) Rogers Jr.
292 Ratings

Review Highlights

Pros
  • Great Company to work for, understand the importance of work life balance (in 36 reviews)

  • Good benefits and working with retail branch employees was nice (in 56 reviews)


Cons
  • upper management had a old south mentality not many other races in management (in 40 reviews)

  • The job as a Branch Manager did not allow for work life balance (in 28 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Analyst  in  Atlanta, GA
    Former Employee - IT Analyst in Atlanta, GA

    I worked at SunTrust full-time for more than 5 years

    Pros

    Flexible hours
    work-life balance
    Good pay
    Many opportunities within different line of businesses

    Cons

    Less budget for training
    Slow to respond to market changes due to heavy regulations
    Regional so less opportunities to relocate to other parts of the country

    Advice to ManagementAdvice

    Invest more in training and human capital
    Allow innovative ideas from bottom up.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    They Care

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Compliance Analyst  in  Atlanta, GA
    Current Employee - Compliance Analyst in Atlanta, GA

    I have been working at SunTrust full-time for more than 10 years

    Pros

    Banking has its challenges in this day and age. The people here do care and they do try very hard. When you work here expect to be challenged and push yourself to be better

    Cons

    Obama administration is very frustrating to deal with

    Advice to ManagementAdvice

    Wish you had not taken tarp money

  3.  

    Room for growth, but difficult environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Corporate Manager  in  Atlanta, GA
    Current Employee - Corporate Manager in Atlanta, GA

    I have been working at SunTrust full-time

    Pros

    A broad range do opportunities exist, allowing you to grow and gain exposure to multiple areas of the business

    Cons

    Political environment and challenges delivering or committing to a long term plan. Lots of knee jerk reactions by management that create a tense experience.

    Advice to ManagementAdvice

    Establish a plan, and stick with it. Clarify roles across leadership and figure out how to deliver.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Unappreciated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Greenville, SC
    Current Employee - Anonymous Employee in Greenville, SC

    I have been working at SunTrust full-time for more than 3 years

    Pros

    At Suntrust the pay is favorable and has the potential to be a great company with the correct leadership. The benefits are fantastic and also needed to cope with the stress.

    Cons

    Upper management is out of touch. Incentive plan is designed to prevent associates from achieving. Associates not receiving guidance for career development. Call nights every week get old and wears down teammates.

    Advice to ManagementAdvice

    ST has potential to do great things. Currently, the leadership is out of touch and lacks leadership to inspire success. Associates do not have a voice and would be retaliated against if they spoke up.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Ok company decent pay expensive benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SunTrust

    Pros

    Great bounuses...wasnt taxed as bounus income but as salary pay

    Cons

    Benefits expensive...upper management had a old south mentality not many other races in management

    Advice to ManagementAdvice

    Need to update policies to 21st century standards and get better rates on benefits

    Recommends
    Positive Outlook
    Disapproves of CEO
  7.  

    Opportunities awarded to a small "Circle" of friends

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Vice President  in  Atlanta, GA
    Former Employee - Senior Vice President in Atlanta, GA

    I worked at SunTrust full-time for more than 10 years

    Pros

    Good life/work balance
    Good salary & Benefits
    Flex arrangements available

    Cons

    Hard to advance once you reach certain level

    Advice to ManagementAdvice

    Do not try tu turn STI into BAC or PNC

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Not a bad place but managers can be very difficult to work with.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SunTrust full-time for more than 5 years

    Pros

    Tuition reimbursement, discount banking, decent health care, onsite doctor, productive mobility, and great work life balance.

    Cons

    Out of touch managers. They don't know what all of their employees do. Some are close minded and closed ears and just out right dont listen. You have to pay for parking up to $145 a month. Years behind on technology. Stipping people of the tools needed to do your everyday job.

    Advice to ManagementAdvice

    If you want to follow the big banks act like one. Let all in on the new tools and technology.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Teller- downtown

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller  in  Orlando, FL
    Former Employee - Teller in Orlando, FL

    I worked at SunTrust full-time for more than a year

    Pros

    Great environment, great training program

    Cons

    Not too many. Stringent on cash policies as all banks are.

    Advice to ManagementAdvice

    Keep up the good work!

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    SunTrust was like home, family, a great place to work at. I would love to return back.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bank Operations Analyst  in  Richmond, VA
    Former Employee - Bank Operations Analyst in Richmond, VA

    I worked at SunTrust full-time for more than 10 years

    Pros

    I enjoyed my experience there and was trained pretty well in the various departments I worked in. Great benefits, great people and did not mind going to work every day.

    Cons

    Was quite challenging when you're told that new things are coming, more to learn but yet it never came around if you were one to want to stay in a department.

    Advice to ManagementAdvice

    I have dealt with professional management most of my years at SunTrust, I cannot say with my last few years when the manager lets his team literally get up and go at anytime secretly over and over again.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    High quality work with excellent work life balance.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Counsel  in  Atlanta, GA
    Current Employee - Senior Counsel in Atlanta, GA

    I have been working at SunTrust full-time for more than 8 years

    Pros

    Work is high quality and interesting. Management in the department is relatively hands off allowing the attorneys to develop their own practices and responsibilities. Clients are knowledgeable and reasonable to work with and appreciate the advice and support.

    Cons

    The bureaucracy can be challenging at times, especially when you need to coordinate with a number of different teams on a project. Communication from management could be better. Compensation and benefits have declined since the recession.

    Advice to ManagementAdvice

    View employees more as an investment rather than a cost.

    Recommends
    Positive Outlook
    Approves of CEO

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