SunTrust Reviews in Richmond, VA Area

Pros – Good people and decent benefits

Cons – Senior mgmt are basically big children, poor HR communication, technically challenged and refuse to update and upgrade, far too much politics

Advice to Senior Management – Find a single strategy and keep with it. Stop with the political games and infighting.

Pros – Strong footprint and loyal employees.

Cons – Stuck in the past, entrenched in old ways; unable to embrace new technology.

Advice to Senior Management – Shed some layers, invest in tech. Ditch what you think you know and bring in fresh ideas.

Pros – Benefits were pretty good; salary was in line with competitors.Worked with some really good people.

Cons – Upper management regards employees as dispensable; branch managers for the most part are people who spend their time self promoting rather than managing or producing revenue.

Advice to Senior Management – Keep turning people over constantly and you will find yourselves ranked in the low tier of banks. You cannot overcome low interest rates by charging fees on everything to the clients. This bank is a totally different bank now, and not in a good sense.

Pros – Great team interaction..."One Team" atmosphere

Cons – Opportunities to advance in the company is limited
Development and training opportunities are below that of its financial competitors

Pros – That I wasn't forced into mandatory overtime like so many others I know without concern for who would take care of my children while I was doing this overtime.

Cons – This company has no compassion or understanding of the fact that it's employees have lives outside of the office. And PLEASE don't have a sick child.

Advice to Senior Management – Realize that people have lives outside of the office. Everyone isn't fortunate enough to have nannies and baby sitters that can take of their child when they are ill. To receive an "occurrence" and "corrective action" because your child is ill and you can't make it to work is freaking heartless!!!

Pros – I loved what I did. I worked in the Loss Prevention Dept dealing w/ repossessions. I made extra money every month as much as 1k at 1st, due to my performance.

Cons – What I didnt like was that in my 2nd year of working at STB, Our incentive guidelines changed, instead of it being on an individual basis now to get it the whole team had to meet certain goals.
Also we had two managers in the dept and they were totally different one was alot stricter. And the head of our dept didnt even know the details of our job. We did alot of work and was not compensated for it.

Pros – The culture is welcoming, the people are so helpful and the management is supportive and encouraging in the wholesale lending group

Cons – Production environment can be stressful and working with many systems can be time consuming

Advice to Senior Management – Consolidate systems or processes for efficiency and productivity

Pros – People, experience, training opportunities (Web-based and In-class)

Cons – Pay lower than median, changing industry, shift to sell-sell-sell

Advice to Senior Management – Recognize that with change there needs to be a transition from old to new. Cannot expect successful change overnight by suddenly releasing statement of new expectations. Hone in on what has made this company successful and leverage to differentiate in the financial industry.

Pros – There are many fantastic and smart people working there. The work is hard, but I stayed all those years because of the people I worked with.

Cons – Every year since 2006, there have been layoffs in our department and this year they are big again all across the bank. These waves began in the summer and are planned to continue through the rest of the year at a minimum. Banks are shrinking, so if you are looking for security, you won't find it here. After you put in months of 60 hour weeks, you could still be laid off.

Advice to Senior Management – Good luck with the changes you will need to do with Dodd-Frank. I'm afraid you've lost so much banking knowledge by walking us out the door that you'll have a hard time with the massive development you'll need to do for that.

Pros – The people at the branch level are very pleasant to work with

Cons – Upper management keeps changing their goals. It makes it very difficult to feel as though one is successfully contributing

Advice to Senior Management – Decide what you want to do, where you want to go, and stay the course.