Suncall America Reviews

Updated March 14, 2014
Updated March 14, 2014
3 Reviews

2.6
3 Reviews

Recommend to a friend
Approve of CEO
(no image)
Yoshi Takahashi
1 Rating

Employee Reviews

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  1.  

    Suncall America Inc. - Richmond, IN
    Started great, but is headed downhill in consistency and customer satisfaction.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager  in  Richmond, IN
    Former Employee - Assistant Manager in Richmond, IN

    I worked at Suncall America full-time for more than 10 years

    Pros

    Company promotes from within, has financial and technical resources and support from Japan, company paid insurance (100%), swing shifts available.

    Cons

    Upper management lacks consistency, has a lack of integrity, lack of urgency and management doesn't invest back into the company.

    Advice to ManagementAdvice

    Invest into the company and become PROactive instead of REactive to quality issues.

    Doesn't Recommend
    Negative Outlook
  2.  

    It's always the equipment operator's fault (uh huh...sure it is).

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Drive Plate Welding  in  Richmond, IN
    Former Employee - Drive Plate Welding in Richmond, IN

    I worked at Suncall America full-time for more than a year

    Pros

    So long as you show up every scheduled day, on time and ready to work, you're on the right track for job security. Benefits through the company are worth it.

    Cons

    Every machine operator (or those that really care about their work) struggles to keep their machine going, and going right for 8 to 12 hours. Supervisors tend to be two-faced, and WILL throw you "under the bus" when machine issues effect your productivity, to the point of having a lie ready to "prove" the operator is at fault, rather than the machinery.

    Advice to ManagementAdvice

    Management would rather throw more work hours at achieving production goals, than to spend any money to fix known and ongoing issues with the machinery.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Satisfied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Suncall America

    Pros

    There is a family atmosphere.

    Cons

    Americans are paid much lower than Japanese associates.

    Advice to ManagementAdvice

    Review market and pay accordingly

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