Sungard Availability Services

www.sungardas.com
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Sungard Availability Services Reviews

Updated February 20, 2015
Updated February 20, 2015
320 Reviews
2.6
320 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sungard Availability Services CEO Andrew A. Stern
Andrew A. Stern
139 Ratings

Review Highlights

Pros
  • Work-life balance is decent, but only b/c there is no urgency or direction in the organization (in 22 reviews)

  • Work from home policy was also very beneficial (in 8 reviews)


Cons
  • The culture that upper management has created doesn't bodge well for long-term success (in 23 reviews)

  • Senior management out of touch with the actual impediments to performing the work (in 15 reviews)

More Highlights

Employee Reviews

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  1.  

    Sr. Netbackup Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior NET Backup Engineer
    Former Employee - Senior NET Backup Engineer

    I worked at Sungard Availability Services

    Pros

    Company is good, it haves good benefits and pay well, have newest technologies and they care about employees growth.

    Cons

    Workload is slow not a good fit for those that are use to be in hyper-mode all the time, management doesn't have direction and many of them don't understand what they do and what direction their IT departments haves, if you are about to retire is a great option not if you want to grow.

    Advice to ManagementAdvice

    you need some managers at low level that act more aggressively on high impact cases, basically someone to crack the wip to make things happen.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Good and bad things as with all places

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sungard Availability Services (more than 5 years)

    Pros

    They will invest in their employees as far as training and moving people up internally using work experience not just based on degree's.

    Cons

    Poor communication between departments that interact with each other regarding changes in procedure and policies.

    Advice to ManagementAdvice

    Listen to employee's more and although it is known to stay in business money must be made, but not at the sacrifice of service to others.

    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Chaotic, disorganized and stuck

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Wayne, PA
    Former Employee - Anonymous Employee in Wayne, PA

    I worked at Sungard Availability Services full-time (more than 3 years)

    Pros

    Decent co-workers, good work/life balance

    Cons

    No chance to advance, disorganized and no plan on where the company is going. It is in a very tough place right now.

    Advice to ManagementAdvice

    Management can't do anything because their management is stuck as well. It has to come from the top layer and they just want to sell the company to cash out $$

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Working for SG Availibility Sevices

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Technical Support Engineer in Philadelphia, PA
    Former Employee - Senior Technical Support Engineer in Philadelphia, PA

    I worked at Sungard Availability Services full-time (more than 10 years)

    Pros

    Great dedicated people working for SG

    Cons

    Continuously trying to reinvent themselves. Downsizing the last few years.

    Advice to ManagementAdvice

    Don't forget the small companies. They turn into big companies.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 5 people found this helpful  

    Ten little Indians

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sungard Availability Services

    Pros

    Many many many Executives to talk to when you are not busy.

    A tremendous amount of technology from which to learn.

    Cons

    I just escaped from my jail cell. If you get this message send food and water.

    Many changes occurring to get the Business righted. Those that resist change would not survive here.

    Advice to ManagementAdvice

    Stop holding meetings to ask employees ideas just so you can complete a checklist item to cash in your bonus at the end of the year. Asking for advice and then ignoring it gets old.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Great place to learn

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director
    Current Employee - Director

    I have been working at Sungard Availability Services full-time (more than 5 years)

    Pros

    Availability to many different technologies.

    Salary/Compensation is at or above market

    Cons

    Product development is nonexistent and lacks forward thinking.

    Outsourcing strategy has not worked. India is no longer a cost savings initiative.

    Advice to ManagementAdvice

    Focus on a few new products and stabilize the current service offerings.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  8. 4 people found this helpful  

    Company always reorganizing. In 6 years we had 10 reorgs. To many intra department issues.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Engineer II in Philadelphia, PA
    Former Employee - Systems Engineer II in Philadelphia, PA

    I worked at Sungard Availability Services full-time (more than 5 years)

    Pros

    People are friendly. Some departments have a good culture.

    Cons

    Lack of training for new technologies. Poor leadership. St mgrs try to sooth their own egos. Few raises in the time I worked there. In last 9 months they have laid off about 33% of the employees and replaced some with contractors as they prepare the company for sale.

    Advice to ManagementAdvice

    Support your employees, train them, pay them and don't keep laying them off.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  9. 3 people found this helpful  

    Until You Find Something Better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technician
    Current Employee - Technician

    I have been working at Sungard Availability Services full-time

    Pros

    Good pay & benefits. Excellent place for workaholics and micro-managers. It's not the absolute worst place to work.

    Cons

    High employee "burn-out" rate. Horrible work/life balance. Extensive international outsourcing and skeleton domestic crew. No career path growth, no back-filling of past employees.

    Advice to ManagementAdvice

    Implement employee advise / feedback. For years upper management has been engaging employees in "feel good" sessions, but discussions are just all talk. If you haven't already noticed your good talent is starting to formulate their exit strategies.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 3 people found this helpful  

    Skill-set draining due to lack of use

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sungard Availability Services full-time (more than 3 years)

    Pros

    Good people, good preventive maintenance on infrastructure

    Cons

    No investment in employees or facility.

    Advice to ManagementAdvice

    open the purse strings

    Doesn't Recommend
    Neutral Outlook
  11. 3 people found this helpful  

    A once good company that focused on customer service could care less about it now.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations in Phila, PA
    Former Employee - Operations in Phila, PA

    I worked at Sungard Availability Services full-time (more than 10 years)

    Pros

    Flexible schedule, could work at home, constantly changing technology kept the job very interesting. Enjoyed working closely with other employees and clients in building rapport. Company benefits were very good and compensation was decent.

    Cons

    Company went private in 2005. Big mistake. Investors had unrealistic financial expectations that were never met. Massive job cuts 4-5 years ago left company nowhere what it used to be. Office culture changed for the worse.

    Advice to ManagementAdvice

    New blood is needed, but experienced help was let go.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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