Sungard Availability Services

www.sungardas.com

Sungard Availability Services Reviews

Updated January 30, 2015
Updated January 30, 2015
313 Reviews
2.6
313 Reviews
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Sungard Availability Services CEO Andrew A. Stern
Andrew A. Stern
137 Ratings

Review Highlights

Pros
  • Work-life balance is decent, but only b/c there is no urgency or direction in the organization (in 22 reviews)

  • Work from home policy was also very beneficial (in 8 reviews)


Cons
  • The culture that upper management has created doesn't bodge well for long-term success (in 23 reviews)

  • Senior management out of touch with the actual impediments to performing the work (in 15 reviews)

More Highlights

Employee Reviews

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  1.  

    Great place to learn

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director
    Current Employee - Director

    I have been working at Sungard Availability Services full-time (more than 5 years)

    Pros

    Availability to many different technologies.

    Salary/Compensation is at or above market

    Cons

    Product development is nonexistent and lacks forward thinking.

    Outsourcing strategy has not worked. India is no longer a cost savings initiative.

    Advice to ManagementAdvice

    Focus on a few new products and stabilize the current service offerings.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  2. 3 people found this helpful  

    Ten little Indians

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sungard Availability Services

    Pros

    Many many many Executives to talk to when you are not busy.

    A tremendous amount of technology from which to learn.

    Cons

    I just escaped from my jail cell. If you get this message send food and water.

    Many changes occurring to get the Business righted. Those that resist change would not survive here.

    Advice to ManagementAdvice

    Stop holding meetings to ask employees ideas just so you can complete a checklist item to cash in your bonus at the end of the year. Asking for advice and then ignoring it gets old.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 2 people found this helpful  

    Company always reorganizing. In 6 years we had 10 reorgs. To many intra department issues.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Engineer II in Philadelphia, PA
    Former Employee - Systems Engineer II in Philadelphia, PA

    I worked at Sungard Availability Services full-time (more than 5 years)

    Pros

    People are friendly. Some departments have a good culture.

    Cons

    Lack of training for new technologies. Poor leadership. St mgrs try to sooth their own egos. Few raises in the time I worked there. In last 9 months they have laid off about 33% of the employees and replaced some with contractors as they prepare the company for sale.

    Advice to ManagementAdvice

    Support your employees, train them, pay them and don't keep laying them off.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Until You Find Something Better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technician
    Current Employee - Technician

    I have been working at Sungard Availability Services full-time

    Pros

    Good pay & benefits. Excellent place for workaholics and micro-managers. It's not the absolute worst place to work.

    Cons

    High employee "burn-out" rate. Horrible work/life balance. Extensive international outsourcing and skeleton domestic crew. No career path growth, no back-filling of past employees.

    Advice to ManagementAdvice

    Implement employee advise / feedback. For years upper management has been engaging employees in "feel good" sessions, but discussions are just all talk. If you haven't already noticed your good talent is starting to formulate their exit strategies.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    Skill-set draining due to lack of use

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sungard Availability Services full-time (more than 3 years)

    Pros

    Good people, good preventive maintenance on infrastructure

    Cons

    No investment in employees or facility.

    Advice to ManagementAdvice

    open the purse strings

    Doesn't Recommend
    Neutral Outlook
  7. 2 people found this helpful  

    A once good company that focused on customer service could care less about it now.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations in Phila, PA
    Former Employee - Operations in Phila, PA

    I worked at Sungard Availability Services full-time (more than 10 years)

    Pros

    Flexible schedule, could work at home, constantly changing technology kept the job very interesting. Enjoyed working closely with other employees and clients in building rapport. Company benefits were very good and compensation was decent.

    Cons

    Company went private in 2005. Big mistake. Investors had unrealistic financial expectations that were never met. Massive job cuts 4-5 years ago left company nowhere what it used to be. Office culture changed for the worse.

    Advice to ManagementAdvice

    New blood is needed, but experienced help was let go.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    Once a good company but is now struggling

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Engineer in Philadelphia, PA
    Current Employee - Senior Engineer in Philadelphia, PA

    I have been working at Sungard Availability Services full-time (more than 5 years)

    Pros

    Teams can be a tight knit group. Your opinion of the company will depend heavily upon the dynamics of your team and of your manager. Sungard AS has some really bright folks. Some of my closest friendships are with the people I work with.

    Cons

    Bureaucracy and politics. For a company so small, they have a lot of big company politics. It is a shame because a company the size of Sungard AS should be nimble and they are not. I believe this holds the company back.

    Limited career growth. Poor raises and no bonus for the technical staff that is keeping the ship afloat. Too much effort on trying to look good to outsiders and not enough effort on actually being better for the insiders. If you convince the insiders that you are a good company that respects its employees and cares about its customers, they will sell it for you to the outsiders.

    Advice to ManagementAdvice

    Come up with a plan and stick with it. Stop doing major re-orgs every 12-24 months. It is very disruptive. It makes your employees think you lack vision and you are desperate to come up with a magic formula to fix the problems. You can't keep throwing things at the wall and seeing what sticks.

    CEO needs to stop telling people things are bad but with everyone putting their noses to the grindstone, the turnaround is right around the corner. We have been hearing that gloom and doom messaging for years. It is always the same message and it hurts morale. People are doing all they can and it still doesn't seem like it is enough.

    Stop cutting perks to your people and telling them that you're bringing things in line with the rest of the industry. Be an industry leader!! Make people want to come and work at Sungard AS. Make people want to stay at Sungard AS. You don't attract or retain talent by treating people poorly and telling them that you're doing things to match the rest of the industry. If you are like the rest of the industry, then people will question why they work here. Be a differentiator.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 2 people found this helpful  

    The ship is turning!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sungard Availability Services full-time (more than 5 years)

    Pros

    Good solid company to work for based on the growth path and the changes that are occurring to become an end to end IT services company!

    Cons

    The mid management team is still around from back in the dark ages and fights subtly against any new initiatives to change the game so that they might have t learn something new!

    Advice to ManagementAdvice

    Definitely need some more new blood and better retention programs to speed up the recovery!

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10. 1 person found this helpful  

    It was a good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sungard Availability Services

    Pros

    Positive work experience and was left alone to do my job

    Cons

    operational challenges and inadequate compensation

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    This is a fast moving company working hard to establish leadership in managed and cloud services.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sungard Availability Services

    Pros

    Interesting use of newer technology and ongoing experimentation and development with cutting edge technologies.

    Cons

    Moving way too fast, conflicting priorities, financials seem to be up and down.

    Doesn't Recommend
    Neutral Outlook

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