Sungard Availability Services Reviews

Updated July 28, 2015
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347 Employee Reviews

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  1. Helpful (5)

    Company always reorganizing. In 6 years we had 10 reorgs. To many intra department issues.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Engineer II in Philadelphia, PA
    Former Employee - Systems Engineer II in Philadelphia, PA

    I worked at Sungard Availability Services full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    People are friendly. Some departments have a good culture.

    Cons

    Lack of training for new technologies. Poor leadership. St mgrs try to sooth their own egos. Few raises in the time I worked there. In last 9 months they have laid off about 33% of the employees and replaced some with contractors as they prepare the company for sale.

    Advice to Management

    Support your employees, train them, pay them and don't keep laying them off.


  2. Helpful (4)

    Skill-set draining due to lack of use

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sungard Availability Services full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Good people, good preventive maintenance on infrastructure

    Cons

    No investment in employees or facility.

    Advice to Management

    open the purse strings


  3. Helpful (4)

    A once good company that focused on customer service could care less about it now.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations in Phila, PA
    Former Employee - Operations in Phila, PA

    I worked at Sungard Availability Services full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Flexible schedule, could work at home, constantly changing technology kept the job very interesting. Enjoyed working closely with other employees and clients in building rapport. Company benefits were very good and compensation was decent.

    Cons

    Company went private in 2005. Big mistake. Investors had unrealistic financial expectations that were never met. Massive job cuts 4-5 years ago left company nowhere what it used to be. Office culture changed for the worse.

    Advice to Management

    New blood is needed, but experienced help was let go.


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  5. Helpful (6)

    Once a good company but is now struggling

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Engineer in Philadelphia, PA
    Current Employee - Senior Engineer in Philadelphia, PA

    I have been working at Sungard Availability Services full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Teams can be a tight knit group. Your opinion of the company will depend heavily upon the dynamics of your team and of your manager. Sungard AS has some really bright folks. Some of my closest friendships are with the people I work with.

    Cons

    Bureaucracy and politics. For a company so small, they have a lot of big company politics. It is a shame because a company the size of Sungard AS should be nimble and they are not. I believe this holds the company back. Limited career growth. Poor raises and no bonus for the technical staff that is keeping the ship afloat. Too much effort on trying to look good to outsiders and not enough effort on actually being better for the insiders. If you convince the insiders that you are a good company that respects its employees and cares about its customers, they will sell it for you to the outsiders.

    Advice to Management

    Come up with a plan and stick with it. Stop doing major re-orgs every 12-24 months. It is very disruptive. It makes your employees think you lack vision and you are desperate to come up with a magic formula to fix the problems. You can't keep throwing things at the wall and seeing what sticks. CEO needs to stop telling people things are bad but with everyone putting their noses to the grindstone, the turnaround is right around the corner. We have been hearing that gloom and doom messaging for years. It is always the same message and it hurts morale. People are doing all they can and it still doesn't seem like it is enough. Stop cutting perks to your people and telling them that you're bringing things in line with the rest of the industry. Be an industry leader!! Make people want to come and work at Sungard AS. Make people want to stay at Sungard AS. You don't attract or retain talent by treating people poorly and telling them that you're doing things to match the rest of the industry. If you are like the rest of the industry, then people will question why they work here. Be a differentiator.


  6. Helpful (2)

    The ship is turning!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sungard Availability Services full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Good solid company to work for based on the growth path and the changes that are occurring to become an end to end IT services company!

    Cons

    The mid management team is still around from back in the dark ages and fights subtly against any new initiatives to change the game so that they might have t learn something new!

    Advice to Management

    Definitely need some more new blood and better retention programs to speed up the recovery!


  7. Helpful (1)

    It was a good experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sungard Availability Services

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Positive work experience and was left alone to do my job

    Cons

    operational challenges and inadequate compensation


  8. Helpful (1)

    This is a fast moving company working hard to establish leadership in managed and cloud services.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sungard Availability Services

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Interesting use of newer technology and ongoing experimentation and development with cutting edge technologies.

    Cons

    Moving way too fast, conflicting priorities, financials seem to be up and down.


  9. Helpful (3)

    good people, but horrible management.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sungard Availability Services

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    matching 401K, some of the best engineers I have ever worked with, great technology.

    Cons

    some of the worst engineers I have every worked with, Pune India office was awful, on-call was brutal, management were a bunch of two faced nit-wits.

    Advice to Management

    stop thinking about yourself and think about the people that work for you first.


  10. Helpful (8)

    An organization without class, a true sinking ship

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - N/A in Thornton, CO
    Former Employee - N/A in Thornton, CO

    I worked at Sungard Availability Services full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    It beats unemployment, slightly. Decent PTO.

    Cons

    Horrific middle management, clueless upper management and HR . Poor policies and procedures

    Advice to Management

    Get some training on how to manage a company. Focus on customers instead of your friends. Limit the nepotism.


  11. Helpful (5)

    Stuck

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant
    Current Employee - Administrative Assistant

    I have been working at Sungard Availability Services full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Individual people can be really excellent to work with.

    Cons

    The culture at this company is not good. Nobody wants to take accountability, particularly in the upper echelons, executive management likes to try to pass off reorganizations as actual problem-solving, we are saddled with a president and CEO who is incapable of turning the company around, and there is no real opportunity to advance. Everybody gets stuck at this company.

    Advice to Management

    Change executive management now. This should have happened years ago.



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