Sunquest Information Systems

  www.sunquestinfo.com
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Sunquest Information Systems Reviews

Updated August 16, 2014
Updated August 16, 2014
77 Reviews

2.3
77 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sunquest Information Systems President and CEO Richard Atkin
Richard Atkin
49 Ratings

Review Highlights

Pros
  • Nice learning opportunity,nice environment to work (in 7 reviews)

  • Mainly good co-workers, though many leaving (in 3 reviews)


Cons
  • Low pay once you get any experience and raises are capped at below inflation (that's if you are an overachiever and work 50hrs (in 9 reviews)

  • The executive team lacks vision and has no idea how to execute (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great management, benefits, and atmosphere.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Software Engineer  in  Tucson, AZ
    Current Employee - Associate Software Engineer in Tucson, AZ

    I have been working at Sunquest Information Systems full-time for less than a year

    Pros

    Free to do my job with no micro managing. Plenty of opportunity for advancement and guidance to develop an advancement plan.

    Cons

    Pay is not great for the industry.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 3 people found this helpful  

    Worst supervisor ever.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Secretary  in  Tucson, AZ
    Former Employee - Secretary in Tucson, AZ

    I worked at Sunquest Information Systems full-time for less than a year

    Pros

    The company offers great pay and has a great training program. Benefits are also good. The work environment is good, the company is not in danger of failing.

    Cons

    It was unreal that the senor management could not see that the office manager they hired was incompetent, in over her head, and that she had emotional/mental issues.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  3. 5 people found this helpful  

    It used to be great, now it seems out of control

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Tucson, AZ
    Former Employee - Anonymous Employee in Tucson, AZ

    I worked at Sunquest Information Systems full-time for more than 10 years

    Pros

    During my time there were a lot of caring people who were subject matter experts and would work tirelessly to meet the goals and provide great customer service. It is a good place to learn about Healthcare IT and in some departments they have very robust processes and procedures that when followed, yeild great results. It is also a good place to gain a little experience before looking for a job you would want to commit to for more than a year or two.

    Cons

    The executive team is completely disconnected from the reality of the business. They don't seem to understand if 1+1=2 this year, 1+1 cannot possibly equal 20 the following year if nothing entering into the equation changes. So many people stuck it out for as long as they could, beyond burn out, then ultimately either failed in the eyes of management, or gave up. People who work there now that don't belong to the "aptitude hire" club are unhappy and looking for new jobs. In one department alone I have heard the attrition was 70% in the last year. I am asked to serve as a reference or write letters of recommendation frequently, sometimes more than one in a given week. If the leadership team is able to turn it around, it won't happen over night. They have lost too much skill and experience. I would say steer clear of Sunquest until there is executive leadership change and it starts moving in a positve direction.

    Advice to ManagementAdvice

    The problem with giving advice to the executive team is that they have already heard it and they don't care. Perhaps the advice should go to Roper - look at the business, is this what you thought you bought? They are the only ones who can correct the situation with a fresh leadership team.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Standard executive environment, amazing people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - AI Data Entry  in  Tucson, AZ
    Former Employee - AI Data Entry in Tucson, AZ

    I worked at Sunquest Information Systems full-time for more than 5 years

    Pros

    Co-workers are amazing/friendly/hardworking
    Superiors are supportive/positive/incredible mentors
    New building
    Nice atmosphere of reward for work done

    Cons

    Sales team is often held above others
    Typical executive run business
    Past openness about company activity lost in my later years there
    Lay offs/ amazing employees let go

    Advice to ManagementAdvice

    Listen to lower management and employees more

    Recommends
    Neutral Outlook
    Approves of CEO
  6. 5 people found this helpful  

    Worst employment experience of my life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Professional Services Consultant
    Former Employee - Professional Services Consultant

    I worked at Sunquest Information Systems full-time for more than a year

    Pros

    Good way to break into LIS
    Senior management talks a good game about changing company culture (remains to me seen)

    Cons

    Training is terrible
    No support from mid-level managers
    Supervisors do not know the job of their employees and mentor program is a joke.

    Advice to ManagementAdvice

    Develop better training for your employees or they are not going to stay. This is why you have high turnover.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Great place to gain some experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst  in  Tucson, AZ
    Former Employee - Business Analyst in Tucson, AZ

    I worked at Sunquest Information Systems full-time for more than a year

    Pros

    Great people, Great Work/Life Balance

    Cons

    Low Pay, Poor Management, Lot's of Restructuring

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Happy with work environment, dissatisfied with compensation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Tucson, AZ
    Former Employee - Anonymous Employee in Tucson, AZ

    I worked at Sunquest Information Systems full-time

    Pros

    Great flexibility with your work schedule, possibility to work remote, great work environment, many capable and reasonable co-workers, overall good atmosphere.

    Cons

    Very poor compensation even for Tucson standards. Some middle management folks approach common problems in ways that make Peter Drucker cry in his grave.

    Advice to ManagementAdvice

    Informed decisions always trump impulsive decisions.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. 3 people found this helpful  

    Great opportunities for entry level, low salary ranges

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Support Specialist  in  Tucson, AZ
    Current Employee - Associate Support Specialist in Tucson, AZ

    I have been working at Sunquest Information Systems full-time for more than a year

    Pros

    Sunquest is a great place to get your feet wet so to speak. There are alot of great people who have worked here a very long time. Almost all the coworkers here are helpful in getting you up to speed and assisting whenever an issue comes along that is outside of your subject matter area.

    Cons

    Low pay scales, and confused corporate vision and directives. Managment seems to be going through sort of a gimmicky phase where they keep trying strange approaches to common problems that just don't help out much in the end.

    Advice to ManagementAdvice

    Focus on retaining those employees who have the skills and knowledge needed for the company to suceed. Attrition is high and it's because of the low pay scales and unattainable goals.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  10. 7 people found this helpful  

    Blood suckers that prey on the smartest, naive employees. Once they get all they can, their loyalty is gone.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales Executive  in  Tucson, AZ
    Current Employee - Sales Executive in Tucson, AZ

    I have been working at Sunquest Information Systems

    Pros

    Opportunity to build your resume is the only reason you should work at a place like Sunquest. Money is terrible, and internally very few understand the system and how to make customers happy.

    Cons

    This company is all about taking advantage of all of its employees. The ironic thing is most employees don't understand that working 60 hours a week, traveling often, and putting up with 5+ conference calls a week for $12/hr is a way of control. Most employees at Sunquest are mindless robots that are scared to step out of line and help customers in a real way.

    Advice to ManagementAdvice

    Quit being a profit center for your investor group. At some point having massive turnover year after year will bring down the value of the company in the marketplace. Just look at your KLAS scores. It shows you that the company is headed down the wrong path.

    Doesn't Recommend
    Disapproves of CEO
  11. 4 people found this helpful  

    A great way to get a better job somewhere else

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales Executive  in  Tucson, AZ
    Current Employee - Sales Executive in Tucson, AZ

    I have been working at Sunquest Information Systems

    Pros

    Sunquest Information Systems is a company that provides the baseline experience and industry knowledge to be an excellent resume booster for another position. The chance to work in both healthcare and IT will open many career doors.

    Cons

    The management and internal corporate team is incompetent at a level that can only be described as comical. New employees frequently are hired and fired before completion of the onboarding training. This is not to say that the training is in any way difficult but more on the level that management will frequently correct perceived hiring mistakes by nipping them in the bud instead of giving someone a chance. The reverse is also true where an incredibly incompetent employee will be kept around forever. A running joke at Sunquest is mediocrity is the only sure way to get promoted. Some times HR will put job reqs out for the position you are working which was how a couple of my peers found out they were getting fired. The fear based management style is also quite off putting because the base salary is so low.

    Advice to ManagementAdvice

    There are a couple of real stars in management but for the most part, think Office Space. Some of the decisions made in regards to performance are down right bizarre and the base salary has most employees looking for other work instead of doing their job.

    Doesn't Recommend
    No opinion of CEO

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