Glassdoor is your free inside look at Sunrise Senior Living reviews and ratings — including employee satisfaction and approval rating for Sunrise Senior Living CEO Mark S. Ordan. All 138 reviews posted anonymously by Sunrise Senior Living employees.
55% of the CEO
Mark S. Ordan
Former Employee – worked at Sunrise Senior Living for more than 7 years
Pros – Supportive Regional Staff, Great philosophy and regional staff on down really believe in and support the philosophy.
Cons – They sold alot of their properties to other companies.
Yes, I would recommend this company to a friend
2013-01-22 18:19 PST
Current Employee – been working at Sunrise Senior Living part-time for more than 7 years
Pros – Residents are a joy. Increasing care levels are challenging.
Cons – Poor management. High turn over. Advertise vales instead of delivering on them.
Advice to Senior Management – Secret shop care delivery instead of sales.
No, I would not recommend this company to a friend
2013-02-22 16:53 PST
Current Employee – been working at Sunrise Senior Living full-time
Pros – Great benefits: health insurance, vision, dental, 401 K , tuition paid
Cons – Low pay, uncooperative and rude employees
No, I would not recommend this company to a friend
2013-02-20 13:26 PST
Former Employee – worked at Sunrise Senior Living full-time for more than a year
Pros – flexible schedule, easy to take time off or find coverage. Very friendly co-workers but sometimes can be a little too grouped together. Easy to form bonds with people and residents are usually very friendly
Cons – they try and do everything the cheapest way possible they don't care what condition a resident is in they'll take them in just for the money even when they should be in a nursing home rather than a senior living. Sometimes it could feel like your being slave driven with all the heavy lifting and high expectations.
Advice to Senior Management – get off your high horse
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-01-30 21:14 PST
1 person found this helpful
Current Employee – been working at Sunrise Senior Living part-time for less than a year
Pros – hours are flexible, ppl are friendly, very diverse opened minded ppl who enjoy your company and not shy about sharing their thoughts on what can be done to change up and make them feel more at home.
Cons – i have no cons i can think of just yet although i started working here maybe just shy of 3 months ago.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-01-06 13:42 PST
Current Employee – been working at Sunrise Senior Living part-time for less than a year
Pros – The residents and their unique stories
Cons – Sunrise operates on a shortage of staff. Sunrise pays below the average for the cost of living in the areas it operate in. Sunirse offers no benefits to most of their employees who are in direct care roles and are required to risk their backs everyday. Sunrise does not train their employees on fire safety before they pull unexpected fire alarms on the elderly and the staff. Executve director asks the driver to take residents out into the community without an assistant to watch over the residents whiel he parks the bus blocks away.
Advice to Senior Management – The company needs to make better business decisions to actucally care for the residents and staff.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-02-08 09:50 PST
3 people found this helpful
Current Employee – been working at Sunrise Senior Living full-time for more than 3 years
Pros – Working with Seniors and their families that put their trust in you. Also, there are some very good employees that are hard working with caring hearts.
Cons – Management is not aware of what is lacking in the community. They are focusing on the wrong people. Things continually go downhill. Short staffed and some of the employees that work there- should not be there-- they don't care about the residents and are dishonest. Very bad morale and high turnover. Poorly managed with no direction for improvement. I would not recommend a loved one to live there. No life work balance for salaried employees. High burnout among all.
Advice to Senior Management – Upper management needs to know that there is no leadership there and all aspects of what we claim we provide are falling short. Very poor communication throughout the community and morale is at an all time low. Understaffed and underpaid. Lacks in cleanliness, good food, good care, nurses on staff, families of residents are unhappy and no longer sending their friends and family members our way. Neither do employees. What does that say?? When employees suggest improvements or make management aware of things that are unacceptable, they are reprimanded. When upper management is planning on visiting the community, why don't you surprise us instead of giving the staff a advance notice? These visits are prepared for well in advance and you do not see the true state of things day to day. Spring visits on the community and get a look for yourself. What a shame. It used to be a very nice place with a good reputation.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-01-08 19:17 PST
2 people found this helpful
Current Employee – been working at Sunrise Senior Living full-time for less than a year
Pros – Freedom to choose the activities to do with the reseidents
Cons – A lot of drama!!! They choose to keep the Care Managers who don't do nothing but sit around and stir up drama. They preach they want people to trust them but they don't trust the ones who work hard. Way too many politics involved in this place. The pay sucks! A lot of chores and BS for little pay!
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2012-12-28 08:48 PST
5 people found this helpful
Former Employee – worked at Sunrise Senior Living full-time for more than a year
Pros – Co workers are nice. Residents are demanding and self centered with a few exceptions.
Cons – Senior management changes like the seasons, so does the staff. The pay is low for what is expected of you. I was a coordinator and did not receive the proper tools to perform my duties, ie, short staffed all the time, no help with activities or dining services, or short staffed with care managers so we are stressed and over worked. Care managers were always short and slow to respond to residents. Some residents wait up,to 45 - 60 mins. Waiting for help,in the bathroom. The food is also a big issue. The cook always says it will get better, but it never does. The people are on low sodium diets but the kitchen does not cook special foods. It's all the same for everyone. The best thing is the grilled cheese. Supposed to be to notch. I wouldn't put my dog here, let alone my parents.
Advice to Senior Management – The management is 2 faced and not steady. They bring new ED's from other communities who change all the coordinators and upset the residents, and then nothing gets better. Way too much change over in Depts. as well. Management is not friendly to residents or family members as well.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-01-04 14:49 PST
1 person found this helpful
Current Employee – been working at Sunrise Senior Living full-time for more than 7 years
Pros – I had no idea I was interested in senior living when I applied to Sunrise. I started working and fell in love. Years later, I continue to love my career. At Sunrise, the residents come first. You are encouraged to spend time building relationships with the people who choose to live in your community. The culture in my community is that of a family. We support one another in hard times and celebrate with each other during the good times. There is always something fun happening around the community. You never get bored because there is always something to do. The management team is not perfect, but they try their best and really care about the team. I personally know that they do a lot of things for employees in need of help.
Cons – The hours are long and the expectations are high. There is a high chance for "burnout" when working for Sunrise.
Advice to Senior Management – It would be great if there were protections in place for team members to avoid burnout and decrease turnover. I have known many great and talented team members who have left the company simply because of the work/life imbalance when working at Sunrise. This is especially needed for the salaried team members.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2012-10-28 10:11 PDT
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Since 1981, Sunrise Senior Living has been the employer of choice for warm-hearted people searching for meaningful work in a nurturing, ethical and active environment. We offer a uniquely sensitive approach and personal… — Full Overview
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