Sunrise Senior Living

  www.sunriseseniorliving.com
  www.sunriseseniorliving.com

Sunrise Senior Living Reviews

Updated October 17, 2014
Updated October 17, 2014
274 Reviews
3.1
274 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sunrise Senior Living CEO Chris Winkle
Chris Winkle
17 Ratings

Review Highlights

Pros
  • I met so many wonderful team members that I am honored to have worked with (in 18 reviews)

  • Love the residents you are able to transfer (in 9 reviews)


Cons
  • Occassionally have to work long hours and the additional effort is not always recognised (in 9 reviews)

  • Sometimes there was a lack of communication from management (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Sunrise provides a valuable service.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director
    Former Employee - Director

    I worked at Sunrise Senior Living full-time (less than an year)

    Pros

    Excellent training, pay, benefits and work environment. Good company culture and very rewarding work.

    Cons

    This is a huge company with some organizational flaws that make it difficult to answer to the various demands from corporate while managing one's day to day job responsibilities. Some disparity between high-paying customer expectations and poor delivery of service. Hard, sometimes grueling work. There are some "bad apples" in leadership roles who's behavior does not align with the value statement and mission of the organization. Too much tolerance for bad behavior.

    Advice to ManagementAdvice

    Do not qualify someone for a promotion just because they have seniority within the company due to longevity. Apply the "Peter Principle" and place people in positions they can manage well.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Good support staff. Wonderful residents and families.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Registered Nurse in Naperville, IL
    Current Employee - Registered Nurse in Naperville, IL

    I have been working at Sunrise Senior Living full-time (more than an year)

    Pros

    Home-like atmosphere for residents and staff.

    Cons

    Poor budget planning on staffing needs.

    Advice to ManagementAdvice

    Please consider spending more money on staffing and less on beautification. It's beautiful and doesn't need to be constantly updated.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Not the best, not the worst.

    Current Employee - Dining Service Host in Alpharetta, GA
    Current Employee - Dining Service Host in Alpharetta, GA

    I have been working at Sunrise Senior Living full-time

    Pros

    Management is easy to get along with and the coworkers are friendly

    Cons

    There seems to be a lack of communication at times with pertinent information.

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  5.  

    Terrible leadership and training

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sunrise Senior Living

    Pros

    Initial encouragement lasted about 2 months.

    Cons

    Training was not adequate. Management does not recognize any contributions that are made by employees. Understaffed! Too Nuh pressure with added responsibilities because management is not organized.

    Advice to ManagementAdvice

    Listen to employee input and treat us with respect. Provide ad square training.

  6.  

    Very good environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Care Manager in Naperville, IL
    Former Employee - Care Manager in Naperville, IL

    I worked at Sunrise Senior Living part-time (more than an year)

    Pros

    good training and leadership programs,

    Cons

    not enough time, not enough salary

    Advice to ManagementAdvice

    dont need to hire more, distribute time to employee

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 1 person found this helpful  

    The friendly atmosphere, the beautiful landscape & artichecture, the cleanlines

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Care Manager
    Current Employee - Care Manager

    I have been working at Sunrise Senior Living full-time (more than an year)

    Pros

    Friendly, helpful, good managment, very good co-workers

    Cons

    The scheduling needs better work

    Recommends
    Positive Outlook
    Approves of CEO
  8. 2 people found this helpful  

    Level of Care Excellent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sunrise Senior Living full-time (more than an year)

    Pros

    The staff truly care about the residents and aren't just there for a paycheck. The corporation has a good reputation. The benefits are excellent. The atmosphere is homey and the time with residents is fulfilling.

    Cons

    Bureaucracy can be a pain. Making changes for the good of staff and residents can take forever. The company has been sold to two separate corporations for care and for real estate, and that has resulted in another level of removal of top levels from staff doing the work day to day. Care staff turnover is too high.

    Advice to ManagementAdvice

    Literally, walk a mile in the shoes of every front line staff position. Shadow each of us through a full day at least, for a week at coordinator level. Do not pass down directives from on high without input from the residents and staff. Be more creative about Corporate rewards for excellent work, eg discounts at more places than Verizon, restore cash rewards for years of service (drop new "gift catalog"), say Thanks more, and show respect especially for the Reminiscence Neighborhood. Require directors and coordinators to spend at least 2 days a month on the floor all day with staff and residents.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Fantastic

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sunrise Senior Living

    Pros

    Very well organized, very home like for our seniors, great company culture.

    Cons

    They need to incorporate more division wide training to help directors understand what it is like being on the front line at a community.

    Advice to ManagementAdvice

    share more personal time with the front line staff

    Recommends
    Approves of CEO
  10.  

    Apply and Apply... Never even get a call for an interview.
    I'm a gerontology major with nursing background

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Sunrise Senior Living

    Pros

    Im assuming working with and assisting the elderly live a higher quality of life

    Cons

    Wish I could actually get a interview... Not just a letter saying, "after speaking with you we have selected another candidate... Best of luck on your venture..

    This would be acceptable, except for the fact, not once have I ever spoken to anyone???? I have received 3 letters for different postings, never once talked to anyone

    Advice to ManagementAdvice

    Is anyone even looking at my applications, or resumes'

    No opinion of CEO
  11.  

    Very poor workplace, care managers are unhappy and miserable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Care Manager in Plano, TX
    Current Employee - Care Manager in Plano, TX

    I have been working at Sunrise Senior Living full-time (more than an year)

    Pros

    Here for the residents only!

    Cons

    There is no respect for caremanagers! There is no motivation, no leadership, not one thank you! Management is only interested in money and their end of the year bonus, which can be up to 8,000. Caremanagers get an orange coffee cup for their bonus. Our pay is 9.00 per hour, we are always under staff, residents are NOT receiving proper care!!!!! We are under staff!!!!

    Doesn't Recommend
    Disapproves of CEO

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