Sunrise Senior Living Reviews

I worked at Sunrise Senior Living part-time for more than a year

Pros – The values and mission are first and foremost a commitment this company makes to its residents and their families; they generally mean it. Executive management has its heart in the right place, they just need to do a little more. They are approachable and team members, in most cases, are valued partners in the care of residents. The residents and their families are simply wonderful.

Cons – Staffing, although better than most residential living communities, needs to beefed up to more adequately care for residents. The pay is marginal and too many care managers must work two and three jobs just to make ends meet and this can negatively impact the level of care because they are TIRED. Coordinators (department managers) need more training and accountability in leadership and communication. Too many employees are hired on a part-time basis when some positions should clearly be full-time to better serve the residents and their families.

Advice to Senior Management – Hire better coordinators (department managers) who are superior and committed leaders (not bully managers) and hold them accountable for training and maintaining high quality care managers to provide the best care and most appropriate treatment of residents. A care manager who is coming off the night shift from their second or third job can't be the best they can be when they are already exhausted. And a coordinator who doesn't understand this and doesn't address it should find anouther place to work. The pay is poor. Pay a more adequate wage; hire more people for full-time positions that need to be full-time and only hire the very best of the best. Your turnover will improve, you'll have better committed employees and your residents and their families will benefit, not to mention the company. You're on your way; you just need to do a little more. I loved working at Sunrise and I miss it.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I worked at Sunrise Senior Living part-time

Pros – flexible hours
amazing care
opportunity to grow in the company

Cons – you need a bachelors degree to become an activity coordinator

Yes, I would recommend this company to a friend

I worked at Sunrise Senior Living part-time for more than a year

Pros – decent pay, friendly staff, managers worked around school schedule,

Cons – Can be a physically, mentally and emotionally demanding at times

Advice to Senior Management – Keep rewarding your employees for the great work they do

Yes, I would recommend this company to a friend

I have been working at Sunrise Senior Living part-time for more than a year

Pros – Wonderful residents and supporting families. The community is beautiful and is getting better. Many employees are great team members.

Cons – Management does not seem to know who is doing their job and who is not. They are easily fooled or don't care enough to do anything about it. They spend too much time on the PC utilizing outdated programs to try and track information rather than on the floor coaching employees. Too much documentation is done in writing and not electronically. Outdated technology.

Advice to Senior Management – Walk the floor throughout the day, pm and come unannounced at night. Know your employees and their true work ethic. Support those who are doing their jobs. Get rid of those who are not and hire team players who love working with senior citizens.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I have been working at Sunrise Senior Living full-time for more than 7 years

Pros – Caring employers, promote within, vacation time

Cons – Compensation, changes in management, Certain policies

Yes, I would recommend this company to a friend

I worked at Sunrise Senior Living full-time for less than a year

Pros – Working in a beautiful community and home for wonderful residents. Seeing them on a daily basis is a joy. Helping them and their families is very rewarding.

Cons – Poor management, lack of leadership and poor communication. A lack of integrity and honesty in the management team. Overpromising and underdelivering the families looking for quality care for their loved ones. Promising core values and principles of service that are not practiced. Putting on a show for upper managment when they visit, which does not depict a true picture of how things are on a day to day basis. Very poor morale and employees are afraid to speak up about their concerns out of fear of reprisal or retaliation from those in charge.

Advice to Senior Management – It's unfortunate that management is not opening their eyes to the real issues in this community. This location will not succeed until the leadership changes. With a lack of due diligence and the dishonesty that portraits a false display of leadership, things will not change. Based on my experience, I would not recommend anyone to work at that location, nor would I recommend someone to live there. In time, the truth will always prevail.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

I have been working at Sunrise Senior Living full-time for more than 8 years

Pros – Working in a home-like enviroment. The communities are so well decorated and maintained.
Working with Seniors- resident centered care
Sunrise hires such great people to work at the communities, hire very qualified Directors

Cons – Long hours, lots of demands
Regional is not very supportive
NOI margins are very high
New roll outs, over and over again
Vacation time max out is 120 hours and then does not accrue anymore

Advice to Senior Management – Be a support to the communitites and offer positive feedback. Too many negative people in regional support office. Unrealistic expectations.

No, I would not recommend this company to a friend

I worked at Sunrise Senior Living part-time for less than a year

Pros – Early morning or late afternoon schedule

Cons – Work you too hard, add residents to your schedule when someone calls out sick, make you work the dining staff unless you are a Lead, will fire you if you file a work comp claim

Advice to Senior Management – Keep your employees happy by making sure there is enough staff on at all times.

No, I would not recommend this company to a friend

I worked at Sunrise Senior Living full-time

Pros – Beautiful communities, and great locations

Cons – Management not connected to employees

Advice to Senior Management – I suggest to senior management to get real about senior living throughout the country. Listen to your employees and raise the starting wages of the people who care for the residents

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

I have been working at Sunrise Senior Living for more than a year

Pros – Great people, satisfying work, ability to interact with mulptiple disciplines, pleasant envronment

Cons – competitive market, nights and weekends sometimes. price driven market and we are priced higher. no ability to move up

Yes, I would recommend this company to a friend