Sunrise Senior Living Reviews

Updated March 17, 2015
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3.0
334 Reviews
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Sunrise Senior Living CEO Chris Winkle
Chris Winkle
37 Ratings

Pros
  • People passionate about what they do and improving the quality of life for seniors (in 11 reviews)

  • I met so many wonderful team members that I am honored to have worked with (in 18 reviews)

Cons
  • long hours bad mangement no respect (in 11 reviews)

  • short staffed with care managers so we are stressed and over worked (in 9 reviews)

More Pros and Cons

Employee Reviews

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  1. This company has been very accepting of me during my employment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Maintenance in Exton, PA
    Current Employee - Maintenance in Exton, PA

    I have been working at Sunrise Senior Living full-time (more than 3 years)

    Pros

    Almost like a second home in terms of culture.

    Cons

    Can be a little stressful.

    Advice to ManagementAdvice

    Most of the staff is overworked and underpaid.

    Recommends
    Neutral Outlook
  2. great place to work and able to learn and grow. Training is awesome.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sunrise Senior Living

    Pros

    Good training if you work hard and you can feel that you are helping others with this job.

    Cons

    soemtimes, this can seem like it's a bit uinfair.

    Recommends
    Approves of CEO
  3. Great company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sunrise Senior Living

    Pros

    Lots of great people on the regional team and at the communities.

    Cons

    Grew too fast and to sell many communities, but seem to be back on the upswing now.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5. 2 people found this helpful

    More Like Sunset.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Concierge
    Former Employee - Concierge

    I worked at Sunrise Senior Living full-time (more than a year)

    Pros

    The residents, meeting the families and building relationships. Learning patience, compassion and the art of validation. Most of the team works well together, and usually have each others backs.

    Cons

    Management is self centered, only focused on themselves. Makes for a stressful environment for front line team members. Front line team is severely underpaid. $10/hr is not a fair wage for someone who has upwards of 10 human lives to tend to every day. It's disgraceful how poorly staff is treated, and though the care managers try to do their best, the residents suffer due to under staffing. Hard to advance as they play favorites. Unqualified people are getting the jobs you are ensured that you will have a chance for, but never get. They will gang up on a bully people to resign if they don't like them.

    Advice to ManagementAdvice

    Actually work with your staff to improve, stop worrying about your next free lunch or the bonuses that WE earn you. You are all so caught up in the gossip with each other, and it shows. Whispering around corners and trying to pass of your bad decisions on to staff and firing them for your mistakes. Own your judgement calls, and get a sense of decency. Stop expecting your underpaid employees to give up their very small amount of time off, and let them enjoy it. It's difficult to enjoy a day off when you worry your job is at stake because you declined to cover they don't want to work themselves.The front line staff are the reason you even have a job. You do as little as possible to make your staff feel appreciated, but it rarely works. No bonuses, no real advancement based on merit, only favoritism. They are overworked and under paid.

    Upper management ( Area Director, VP etc.) are great. Always checking in on you and making you feel valued. Wish this was the norm in every community but the coordinator team puts on a show.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6. 1 person found this helpful

    Registered Nurse

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sunrise Senior Living

    Pros

    Excellent care for residents, educating the families great utilization of outside healthcare professionals. Activities for residents employees families and their friends.

    Cons

    hours adjust to often, not always strong management to support staff needed. all coordinators do not feel the same ways towards the residents.

    Recommends
    Neutral Outlook
    Approves of CEO
  7. Mission and Principles of Service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Health Care Coordinator in Los Angeles, CA
    Current Employee - Senior Health Care Coordinator in Los Angeles, CA

    I have been working at Sunrise Senior Living full-time (more than 3 years)

    Pros

    Mission and principles of service are what makes Sunrise different from the rest. Team members really enjoy what they do and develop very close relationships with the residents.

    Cons

    They don't pay very well.

    Recommends
    Positive Outlook
  8. 1 person found this helpful

    hope is starting to dwindle

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Department Coordinator in Fort Lee, NJ
    Current Employee - Department Coordinator in Fort Lee, NJ

    I have been working at Sunrise Senior Living

    Pros

    Good co workers and director, great residents, very good training program

    Cons

    Regional management is now micromanaging from a far, never enough staff hours available

    Advice to ManagementAdvice

    Stop making everything about the numbers and start caring about the people, if you want to be involved in the community, come in and take part. Understand that every community has different residents, team members, and needs, and you cant them all cookie cutter examples. Raise starting pay so we can hire better staff.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. Beautiful facility. Great care staff.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Wellness Nurse in Woodland Hills, CA
    Current Employee - Wellness Nurse in Woodland Hills, CA

    I have been working at Sunrise Senior Living

    Pros

    Good training. Great team. Beautiful building that is well kept. Decent benefits. Residents are happy with their care. Good relationships with families. Residents pleased with meals.

    Cons

    Very low wages. Difficulty retaining upper management. Wellness office is disorganized and wellness staff is struggling to keep up with workload.

  10. mostly good co-workers, nice facility
    Management, benefits (time off, holiday pay)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Care Manager in Louisville, KY
    Former Employee - Care Manager in Louisville, KY

    I worked at Sunrise Senior Living

    Pros

    mostly good co-workers, nice facility

    Cons

    Management, benefits (time off, holiday pay)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful

    Great Environment!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Activities Assistant in North Lynbrook, NY
    Former Employee - Activities Assistant in North Lynbrook, NY

    I worked at Sunrise Senior Living part-time (more than 8 years)

    Pros

    Great environment.
    amazing staff
    great pay
    the residents in my location were amazing

    Cons

    they crosstrained you to work in other areas much harder than your title and didnt managed to pay a little more or give more hours.

    Advice to ManagementAdvice

    i just wish that the hha's and directors of the program took more time in hearing the residents out. they come up with some good ideas at times.

    Recommends
    Neutral Outlook
    No opinion of CEO

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