SuperAmerica Reviews

Former Employee – worked at SuperAmerica

Pros – Easy going for most the shift, interesting customers

Cons – Last hour of the shift was a hassle (flood of customers)

Yes, I would recommend this company to a friend

Current Employee – been working at SuperAmerica part-time for less than a year

Pros – the hours I work..the free drinks when at work..coworkers excluding managers are cool. The regular customers that come in are fun to chat with.

Cons – Ive been with the company for 4 months and its hard work..Ive noticed managers and co-managers and team leads dont do the work thats listed on checksheet. They tend to stand behind the register all of the time. Duties get neglected like stocking the cooler and outsides...Its mostly 2nd shift employee that does all the work on the checksheet..sometimes the manager..co manager or team lead wont let me do the things on the checksheet...District Manager does not notice anything when he comes in. The Managers are always on a power trip pointing out what you did wrong and not focusing on the positives. On busy days the store seems like its understaffed...2 people is not enough especially when you are trying to keep up on the coffee, roller grill, EBY orders and stocking the cooler. Some customers are rude and try to scam you especially on double coupon days.

Advice to Senior Management – We are all a team..and Managers should step up and help us blue shirt employees instead of staring at a computer.

No, I would not recommend this company to a friend

Current Employee – been working at SuperAmerica full-time

Pros – -it's a job
-the crazy things you handle will prepare you for anything.

Cons – This company does not pay nearly enough for the amount of work they expect of their employees. . Customers do not appear to really be their main focus.In general SA's seem to either be overstaffed or inadequately staffed. A disadvantage to this job is that on extremely busy days you have very limited time to take a break. Overall many employees seem dissatisfied with the company. There are reasons but those cannot be posted here.

Advice to Senior Management – Advice for the bosses boss. Please gain some more perspective.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at SuperAmerica full-time for more than a year

Pros – There is not one positive aspect of this job that comes to mind.

Cons – Mandatory 50 hour work weeks as a Store Manager. No vacation the first year. Company does not allow managers to hire their own staff. District Managers are abrasive and in most cases verbally abusive. You are on call 24/7 as a manager so get used to that.

Advice to Senior Management – Employees are your best asset. Learn to hire good ones including management. Treat employees as an asset versus treating them like bottom feeders with no future.

No, I would not recommend this company to a friend

Current Employee – been working at SuperAmerica full-time for more than a year

Pros – Friendly co-workers, a lot of great customers, Can be flexible. Good job if you can't find anything else, or if you're a high school student.

Cons – Terrible pay for the work expected of the employee. Sometimes your regular schedule is changed without proper notice or talking with the employee to make sure it will work with your personal schedule. Raises are a joke. Employees are not allowed to leave the premises on lunch break in case the store gets busy during that time and they need you to help. The bonus structure is ridiculous sometimes earning only a $2 bonus. Also, Do not get a drive off on any pumps you authorize because you will be punished as if you drove off yourself.

Advice to Senior Management – You want the employee to work hard, then pay what the work is worth. Also, the bonus structure needs to be more motivating.

No, I would not recommend this company to a friend

Former Employee – worked at SuperAmerica part-time for more than a year

Pros – I loved my regular customers, and chatting with some of the people that came into my store. The work was pretty easy, and I could sometimes work on homework.

Cons – When my store got a new manager, it went to hell. The district manager was a pompous ass, and the store manager was a complete tool. I had several customers even complain to me about those two. They treated my coworkers and I like utter crap, and even went to far as to fire me because I tried to stick up for one of my coworkers to the DM.
Also, for how large of a company this is, why are there no employee discounts or benefits?

Advice to Senior Management – Care more about your employees and hire better management. I have heard nothing but complaints from people all over the Twin Cities that had horrible experiences as employees of SuperAmerica simply because their store managers and district managers were terrible at their jobs and all around terrible people.

No, I would not recommend this company to a friend

Current Employee – been working at SuperAmerica

Pros – great people to work with in the store

Cons – the company, above the store, didn't seem to interested in the employees