SuperPartners Reviews

Pros

SuperPartners is a good place to gain some valuable experience in the Superannuation Industry. This has enabled me to springboard into a much better role in a more reputable and rewarding company.

Cons

There is a culture of blaming others and never taking ownership of anything. Departments will never "step up" (one of their buzz words from their Spot On campaign) to help each other out. Instead, they will always try to pass the buck back and forth between departments all saying it is other departments responsibilities. Also, the systems are horribly outdated. It's the second decade of the new millennium and everyone is still working from physical hard copies of documents. This often results in many "lost" documents i.e. people throwing documents out because they don't want to deal with them, any not being accountable at all as there is absolutely no way of tracking the documents.

Advice to Senior Management

You can't just keep hiring people on 2-3 months contracts, spending money training them up and then getting rid of them if you get a week of quietness. Then you wonder why the turnover is so high.

Pros

Melbourne location is very central and convenient. There are some lovely people present however they are a rare breed.

Cons

A consistent blame culture matched with very little recognition make SuperPartners the poorest employer in the financial sector. Within SuperPartners there is no focus on excellence, creativity or collaboration. It's an excellent place to work if you like to 'point the finger' and highlight problems without providing any positive feedback. Some managers have also publicly scrutinized team members in unprofessional manors. Mulitple and often conflicting agendas are not managed by the senior leadership team creating a negative environment. Contractors are also classed as second class citizens.

Advice to Senior Management

Cull incompetant middle managers and revitalise the culture of the company by rewarding achievement. The culture of SuperPartners needs to be completely rebuilt into an environment that promotes creativity, excellence and collaboration.