Supercuts Reviews

Pros

Great to start off if you're a knew stylist to the industry. Good management in each salon, and always room to learn new things when it comes to doing hair.

Cons

Not much pay to start off with, and the company expects for you to have great tips at all times, but reality is, not all Supercuts are busy.

Advice to Senior Management

Management is good, only thing i would say about management is to better compensate the employees because they are the ones bringing in new clientele and maintaining them. And there is only so much that they can do to have that.

Pros

discounts on professional hair products

Cons

horrible pay
bad tips
poor clientele
management expected stylist to buy (w/ own money) very expensive equipment
ugly interior
store managers too young
poor schedule management

Advice to Senior Management

hire out side manager to make schedules

Pros

its a guaranteed paycheck. variety of customers, and i hate alot of great co-workers.

Cons

my manager was horrible. the youngest girl there wit no experience in hair what so ever and was micro managing. hourly pay is not bad but your hours are not guaranteed. we had to beg for more than 20 hours. time off was never granted. nothing you did was ever good enough. never appreciated.

Advice to Senior Management

make sure to hire EXPERIENCED people to manager a salon. and if u stop bein soo greedy your customers will come back.

Pros

you work with good people

Cons

the pay is on the low side

Pros

Great place for hair stylists who recently completed hair school. You have the opportunity to build a clientele with the amount of walk-in clients Supercuts receives. Supercuts also has a payback program where they will pay half of your hair school loan as long as you work there.

Cons

Very little recognition for a job well done. No raises, base+commission. Little chance of moving up in the company. Regis: Supercuts basically expects employees to be an assembly line.

Advice to Senior Management

Give the stylists more of an opportunity to succeed and start aiming to keep stylists long term by providing benefits, perks, and compensation for longevity stylists.

Pros

best cutting training in industry

Cons

schedule would be better if fixed

Advice to Senior Management

none

Pros

I worked with the same people everyday. My co-workers were nice people.

Cons

Un realistic dress code, horrible hours, poor pay & unfair treatment for having medical issues.

Pros

I liked their continuing education. It was up to date and technique was efficient. Even though I had thirty years experience, I learned how to maximize efficiency, especially with foil and simplifying haircuts. (To think I used to wrap little packets for foil!)
My manager was good about working schedules two weeks in advance and was great until a new supervisor micromanaged the manager away, after twelve years w/ the co.

Cons

The pay. The pay. The pay.
$8 dollars an hour for a large metro area w/ high cost of living. The base pay has been the same for a decade. To increase with the rolling scale, increasing hourly totals required additional services, which was fine if the pressure to process four clients an hour was even realistic.
The company is making a lot of money off of close to minimum wage stylist that deserve more money and respect, considering this is a licensed occupation requiring education. Especially experienced talent.
The pattern is the staff is either fresh out of school and newly licensed, but slow as far as smooth operations, or as in my case, I wanted to wind down a career of booth renting with part time hours. Fortunately I didn't need benefits. They are very expensive and I don't see how anybody can support themselves much less buy benefits and forget supporting a family. Not happening on $8 an hour.

Advice to Senior Management

You're paycheck is dependent on the stylist on the floor. There was resentment that it felt like a pyramid scheme on the backs of the stylist. The philosophy of "the beatings will continue until morale improves" is counterproductive. This was just my experience. The incoming supervisor micromanaged a salon manager to even having scheduling submitted and approved. The last year working under this supervisor saw lower production level from the previous year, which was holiday season, and even had more employees on staff. The previous manager was creative in in-store competitions that generated much extra services like tea tree shps. and retail enthusiasm. That went away.
Find each employee's strengths. Let some stylist discretion in least for services. The effective manager allowed stylist to offer spontaneous services such as a few foils for a few bucks, or a brightening w/color. A soap cap @ the shampoo bowl takes a couple of minutes. The ineffective supervisor had a written in stone menu w/ no room for deviation. This is the only way totals can be increased, but if the ability is stifled, the desire to produce goes away.
I never even met the supervisor's boss.

Pros

flexibility and mostly just male haircuts

Cons

The payscale .. You have to fly through haircuts in order to make commission. I see alot of my fellow stylists do bad jobs on haircuts so their commission gos up.

Advice to Senior Management

Make the payrate better . too many sylists do the haircuts too quick just to get to the naxt one.

Pros

Benefits paid holidays they front all your equipment for you teach you how to cut and color hair. Paid vacations and more
they do charity work which you can help participate

Cons

it is kind of plain looking inside you only get thirty minute lunch its a little competitive can get repetitious

Advice to Senior Management

just be fair and equal with your employees everything else is great absolutely love the leadership skills and advice i get