Superdrug Reviews

Updated August 1, 2015
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2.9
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Peter Macnab
10 Ratings

59 Employee Reviews

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  1. Best Company I've worked for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Croydon, England (UK)
    Current Employee - Anonymous Employee in Croydon, England (UK)

    I have been working at Superdrug full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The people are amazing, we have a really strong leadership team and it's an exciting time to be part of the Superdrug family. There are plenty of opportunities to learn new things and continually develop yourself. We work hard but we also have a lot of fun and I can't imagine working anywhere else.

    Cons

    Salaries aren't the highest in the market but I think the overall package and the culture makes up for it.

    Advice to Management

    Keep doing what you're doing, the strategy is clear and exciting and the business is in a really good place.


  2. Love the job, and everyone. They are all so friendly.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Advisor in Dorchester, South West England, England (UK)
    Current Employee - Sales Advisor in Dorchester, South West England, England (UK)

    I have been working at Superdrug part-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good discount. Love being able to wear make up and style my uniform.

    Cons

    Bad pay. Rude customers. (Sometimes). No extra pay for bank holidays. Only minimum pay under 18. Apart from all of these the job is ok, but of these issues where done it could be better.

    Advice to Management

    Start paying your stuff double pay for working bank holidays.


  3. Working as a beauty consultant/beauty adviser.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - B Consultant/Sales Adviser in Gravesend, England (UK)
    Current Employee - B Consultant/Sales Adviser in Gravesend, England (UK)

    I have been working at Superdrug part-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    - Staff I work with are really nice and friendly. - 30% staff discount on Superdrug own branded and exclusive to Superdrug products. - 10% off other branded products. - Great if you love health and beauty. - Lots of overtime available during summer months. - Good job satisfaction.

    Cons

    - Pay could do with being higher. - Wish Gravesend store was bigger so we could sell and offer more products.


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  5. It's okay, nothing special

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Advisor
    Current Employee - Sales Advisor

    I have been working at Superdrug part-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    nice staff, managers are lovley I get on with everyone. usually change portions every hour so no one gets TOO bored , there are ways to improve and work up the career ladder if you speak with the manager

    Cons

    just usuall boring retail nothing exciting, in my store there aren't any hours even though I'm 17 I need more than 4 hours a week on £4.44

    Advice to Management

    not get too many staff?


  6. Great company overall but serious workload issues and under staffing across the business

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Buying Assistant
    Current Employee - Buying Assistant

    I have been working at Superdrug full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Reasonable salary (not the best but not the worst) Modern business open to being innovative

    Cons

    Lack of support from managers with ever increasing workloads Lack of job related training Lots of extra jobs being dumped on as 'development opportunites'

    Advice to Management

    Train your managers how to manage people, yes many of them got promoted because they were good at their core role but many lack people management skills.


  7. Helpful (1)

    Sales Advisor

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Advisor in London, England (UK)
    Former Employee - Sales Advisor in London, England (UK)

    I worked at Superdrug part-time (Less than a year)

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    good discount on Superdrug brand products, occasionally staff were given big discounts on perfume.

    Cons

    forced you to do a lot of active selling with no incentive, would get told off if you didn't sell your target but no reward if you sold over your target. bad hours, bare minimum of breaks.


  8. Mediocre management, poor attitude towards staff

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Assistant
    Current Employee - Sales Assistant

    I have been working at Superdrug part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Black uniform, easy to obtain from anywhere. Majority of staff are pleasant to work with and young (teenagers/early 20s). Easy to pick up with little to no experience of tills.

    Cons

    Quite poor hours. Management is horrible towards staff members. Forced to active sell 'Star Buys' and get repercussions when you don't sell any. Mistakes aren't allowed, if you make one there is this sense of unpleasantness towards you from the management team. Pay is quite bad and sporadic as to when you actually get it. Have worked there for just over a month now and haven't received the right amount of pay yet. Was told a higher pay than I am currently receiving at the interview. Wasn't shown contract for a month and wasn't allowed to read it before signing it. Hard to get more hours and very laborious tasks set in work.

    Advice to Management

    Ask for anonymous improvements you could make to benefit the employees a lot more and make it less of a boring job to work in with little to no incentives.


  9. Can be tiring, but okay mostly

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Assistant in London, England (UK)
    Former Employee - Customer Assistant in London, England (UK)

    I worked at Superdrug full-time (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Retail is tiring, and it was no different working in Superdrug. You can have quiet days, but you're not often standing around.

    Cons

    I found it to be repetitive and not for someone who prefers challenges.

    Advice to Management

    none to give


  10. Helpful (1)

    I WANT A REAL PAY CHEQUE

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Advisor
    Current Employee - Sales Advisor

    I have been working at Superdrug part-time

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    The staff are great and they're the only thing keeping me there to be quite honest

    Cons

    . The pay is £5.87/hr (I'd get more doing cleaning) but I applied for a job that was £7.50 an hour. I believe this is age discrimination and i do believe it is slight exploitation as I am working the same number of hours as regular staff.

    Advice to Management

    IF YOU ADVERTISE A JOB AD PLEASE MAKE THE APPLICANT AWARE OF ANY UNDERCOVER INFORMATION TO AVOID DISAPPOINTMENT.


  11. Good

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Superdrug

    Pros

    energetic and engaged, friendly and fun and care about customers ong service awards, Superdrug discount, life-cover and childcare vouchers, bonus and pension schemes and, depending on the role, private medical insurance and a company car or car allowance

    Cons

    Got called just under two weeks later to say I've got the job. Had an induction at Leeds for 4 hours. Then started the job in my store.



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