Superior Health Plan

www.superiorhealthplan.com

Superior Health Plan Reviews

Updated January 18, 2015
Updated January 18, 2015
6 Reviews
2.8
6 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Tom Wise
2 Ratings

Employee Reviews

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  1.  

    I loved working here and already miss it!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Coordinator I and Auditor in San Antonio, TX
    Former Employee - Project Coordinator I and Auditor in San Antonio, TX

    I worked at Superior Health Plan full-time (more than an year)

    Pros

    This was a company that had lots of work for us to do and we felt very accomplished when doing it. I can't say enough good things about my coworkers and my manager. They were amazing people and I left with a heavy heart that I was leaving something great behind. One of the reasons I did leave was because I am in a field that would work better at the main corporate level and I would have had more opportunities there than at the San Antonio branch. Their main corporate was in St. Louis Mo and I cant leave my beloved SA. Superior did have good benefits and I was able to purchase stock and invest in their 401k plan. They have a very good website that shows everything in a snapshot that is easy to navigate. HR was very helpful! I also had the Health Savings Account and I set aside funds in a pretax childcare account. We started to get very nice bonuses. I also loved my team and our dynamics. We got along well and together got things done! I could trust them all to do their portion and help out if we needed it. We also did a lot of potlucks and celebrations together. This company also had a tuition reimbursement plan that was for full time workers after a year that was in a field of study that benefited the company.

    Cons

    There were a few individuals that didn't fit the team that we had to go through. Sometimes there was unnecessary drama and I would just put on my headphones, ignore it and do my work in peace. Eventually, things would work themselves out and the right people stayed and the wrong ones left (and sadly, a few of the right ones left too). Although I was there for 2 years, there was lots of talk of changing our titles to a level II but it never happened. One manager even led us to believe the paperwork had been submitted and nothing came of it. He left and we got another manager who was a very good boss but we remained the same level. When I left, he was discussing moving us up to the next level of our jobs since we had proven ourselves. I hope my team gets it! I was dreading leaving this job but it was the right time with the birth of my child and getting my Masters degree.

    Advice to ManagementAdvice

    I think the worse thing I encountered was sometimes we felt like we were up against the wall with deadlines. Everything was urgent and it took time to train people to get them up to speed to even help us. I have to praise my managers though because many times they fought back for us and extended some time to make our deadlines more realistic. We were given lots of over time and when those checks come in, those are very nice incentives.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Overall good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Provider Relations Specialist in Dallas, TX
    Current Employee - Provider Relations Specialist in Dallas, TX

    I have been working at Superior Health Plan full-time (more than an year)

    Pros

    Great benefits, great work-life balance, and great co-workers

    Cons

    low salary, limited advancement opportunities

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Treated poorly they are non human

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Referral Specialist in Austin, TX
    Former Employee - Referral Specialist in Austin, TX

    I worked at Superior Health Plan full-time (more than an year)

    Pros

    benefits and pay that's about it

    Cons

    the management is unreasonable want you to bend over backwards but when something like your five month old getting sick and the fact I was diagnosed with a brain disease is unacceptable to them. they are heartless no communication within the dept every thing always hectic do not work here

    Advice to ManagementAdvice

    they need to be more understanding and treat their employee with respect the use people and dispose them

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Much needed improvement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Coordinator in San Antonio, TX
    Current Employee - Service Coordinator in San Antonio, TX

    I have been working at Superior Health Plan full-time (more than 5 years)

    Pros

    Opportunities for job advancement and relocation.

    Cons

    Current employees are not considered for open jobs. If so there is no pay increase. This policy needs to be revised.

    Advice to ManagementAdvice

    Provide training for management on leadership. Remember to keep employees reviews private as well as their personal business.

    Doesn't Recommend
    Negative Outlook
  6.  

    Disorganized Company - If you are a great liar then you can manage here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Superior Health Plan full-time (more than 3 years)

    Pros

    Fairly easy job, generous amount of days off

    Cons

    disorganized management, let me rephrase that...everything is really disorganized. This company is run like a small business instead of a corporation. No raises or even COLA's. No room for advancement. This place, in my experience is a dead end job.

    Advice to ManagementAdvice

    Make the company worthwhile to work for... Allow for raises or at least cost of living adjustments. Allow for various career paths that way your talent is not forced to go somewhere else. Stop hiring buffoons/baboons to manage your company.

    Doesn't Recommend
    Negative Outlook
  7.  

    I love working for this company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pharmacy Coordinator in Austin, TX
    Current Employee - Pharmacy Coordinator in Austin, TX

    I have been working at Superior Health Plan full-time (less than an year)

    Pros

    Room for career development and growth. Awesome benefits, most available immediately, all available after 90 days.

    Cons

    Management is strict and completely by-the-book.

    Advice to ManagementAdvice

    Treat your staff equally.

    Recommends
    Neutral Outlook

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