Work in HR or Recruiting?
Supermedia
2.2 of 5 208 reviews
www.supermedia.com Dallas/Fort Worth Airport, TX 1000 to 5000 Employees

Supermedia Reviews

Updated Jun 10, 2013
All Employees Current Employees Only

2.2 208 reviews

                             

30% Approve of the CEO

Supermedia CEO Peter McDonald

Peter McDonald

(96 ratings)

15% of employees recommend this company to a friend
208 Employee Reviews
Relevance Date Rating
in
  • Comp & Benefits
         
  • Senior Management
         
  • Culture & Values
         
  • Career Opportunities
         
  • Work/Life Balance
         
  • Disapproves of CEO

1 person found this helpful  

Wow what a bad job

Sales Manager (Former Employee)
Horsham, PA

I worked at Supermedia full-time for less than a year

ProsI made it out alive

ConsSalary, management, culture, product, encouraged

Advice to Senior ManagementTie on some bricks and jump in the river

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Flag Review

  • Comp & Benefits
         
  • Senior Management
         
  • Culture & Values
         
  • Career Opportunities
         
  • Work/Life Balance
         
  • Disapproves of CEO

 

If you like micromanaging at its finest and a no fun work place..This is the place for you!

Telephone Media Consultant (Current Employee)

I have been working at Supermedia full-time for more than a year

ProsBenefits are good, commission not bad and my co-workers are great.

ConsManagement (well really one) is the worst micromanager I have ever seen. There is no support from managers. They love to tell us what to do, lyrics to use but couldn't sell ice cubes to an Eskimo. Phone book is dead and too late for Internet world. Can't sell a product if you know it doesn't work.

Advice to Senior ManagementWhy don't you ever listen to the MC's when we complain about our bosses or anything. Do you really think that 5 people quit in 4 months and all had the same thing to say and of course nothing was done. Have Management on the phones selling too. They did it 10 years ago but have no clue whats it like calling someone asking them to advertise. Practice what you preach.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Flag Review

  • Comp & Benefits
         
  • Senior Management
         
  • Culture & Values
         
  • Career Opportunities
         
  • Work/Life Balance
         
  • Disapproves of CEO

 

Sinking Ship and its going to take everyone with them

Media Consultant (Current Employee)

I have been working at Supermedia full-time for more than 8 years

ProsPeople who works at the local offices

ConsProducts, Fulfillment, Upper management, resources (TNS studies are from 2010), Alot more!

Advice to Senior ManagementOur company started sinking since 2009. Please ACKNOWLEDGE print is dying and invest some money in our on-line products, instead of trying to resell for yext or google (orange). Goals are just outrageous. (out of 1500 or so mc's and only hand full of them sold 50 new business for the year in 2012. Our goal is 50 new business per mc now) we are losing clients because company fulfillment process sucks! period.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Flag Review

  • Comp & Benefits
         
  • Senior Management
         
  • Culture & Values
         
  • Career Opportunities
         
  • Work/Life Balance
         
  • Disapproves of CEO

1 person found this helpful  

Outsourced most jobs and laid off long term employees

Production Associate (Former Employee)
Los Alamitos, CA

I worked at Supermedia full-time for more than 10 years

ProsThe Company started as GTE and was a great company to work for. Changed to Verizon, Idearc Media and now Supermedia.

ConsLaid off many long term employees due to outsourcing.
Cancelled Retirement Health Benefits.
Greedy Executives
No compassion for employees that were dedicated for many years

Advice to Senior ManagementStop outsourcing and save American Jobs

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Flag Review

  • Comp & Benefits
         
  • Senior Management
         
  • Culture & Values
         
  • Career Opportunities
         
  • Work/Life Balance
         
  • No Opinion of CEO

2 people found this helpful  

Moved on

Media Consultant (Former Employee)
Fort Wayne, IN

I worked at Supermedia full-time for more than a year

ProsGood compensation compared to other ad sales jobs locally.
Initial training. Paid. training and trainers are fabulous.
Pushing digital products now, but late to the game.
Co-workers.
Phone support when you have an issue was awesome!
Office support people were extremely helpful, thanks!
Many businesses in my areas profit from their investment and value it.
40 hour work weeks.
Freedom and independence allowed by my manager.

ConsOld school motivation from senior regional management.

Some local management styles. Some cannot manage or coach people effectively. Ask your potential manager their management style before you accept a position. Run from any hint of a style contrary to your needs and likes. (True everywhere.)

Declining core product. But evolving other digital product sales opps (see Pros) might save the day.

Make sure you like the one call, no relationship selling. Work new clients every year and lose out on the consistency many clients would enjoy.

– I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Flag Review

  • Comp & Benefits
         
  • Senior Management
         
  • Culture & Values
         
  • Career Opportunities
         
  • Work/Life Balance
         
  • Disapproves of CEO

 

It was very good and very bad at once

Clerk (Former Employee)
Saint Petersburg, FL

I worked at Supermedia full-time for more than 8 years

ProsI worked with fantastic people!

ConsManagement need to be revised.

Advice to Senior ManagementHire someone who did not hate the employees she managed. You could not believe anything she said. Certain workers were singled out and picked on for no work reasons. One worker was blamed for errors on an account and she was on medical leave at the tome.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Flag Review

  • Comp & Benefits
         
  • Senior Management
         
  • Culture & Values
         
  • Career Opportunities
         
  • Work/Life Balance
         

 

Position Overview

Media Consultant (Current Employee)
Richmond, VA

I have been working at Supermedia full-time for more than a year

ProsI enjoy selling advertising and helping my client

ConsFew clients are engaged due to nature of the product

Advice to Senior ManagementBe Consistent in every aspect

– I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Flag Review

  • Comp & Benefits
         
  • Senior Management
         
  • Culture & Values
         
  • Career Opportunities
         
  • Work/Life Balance
         
  • Disapproves of CEO

2 people found this helpful  

Just run the other way. You don't have to trust me. Run.

Media Consultant (Former Employee)
Marlton, NJ

I worked at Supermedia full-time for less than a year

ProsBenefits. Thats it. Oh, and nice kitchen

ConsI could write a book but: Bad Business, Super Micro Managemet, horrible managers, the worst pay, just a bad company all around, never worked so hard for so little money, they will burn you out, thankless job, the paperwork is ungodly, they treat business owners like a slab of meat. I feel bad for the business owners

Advice to Senior Managementtake a management course, read a book, get a clue

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Flag Review

  • Comp & Benefits
         
  • Senior Management
         
  • Culture & Values
         
  • Career Opportunities
         
  • Work/Life Balance
         
  • No Opinion of CEO

2 people found this helpful  

If you have conscience, do not work for this company.

Sales (Former Employee)
Saint Louis, MO

I worked at Supermedia full-time for more than 8 years

ProsThe pay is good if you lack ethics! From the 2 month brainwashing, I mean training to the "do whats right for the customer" but sell them what we tell you to, it is a Hypocritical sinking ship.

ConsManagement lie to the employees going as far as creating bogus surveys & hiding the real ones showing how unhappy everyone really is. The company was a good one when it was Verizon, & even in the Idearc years it wasn't a bad place to work, but as the massive decline in yellowpage use occurs, the requirements & workload go up while decreasing your pay & benefits. I was a top performer & saw my annual pay decrease 20% each year over the last 4 years. Benefits are awful though they promise you the world. Management also covers up physical abuse & sexual harassment of employees. If you talk, you lose your job, so most good people quit.

Advice to Senior ManagementPlease stay on your ship so you an go down with it. Bon Voyage, & stop taking hard working small business' money. This program made me give you 1 star.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Flag Review

  • Comp & Benefits
         
  • Senior Management
         
  • Culture & Values
         
  • Career Opportunities
         
  • Work/Life Balance
         

1 person found this helpful  

It was a challenging environment

Media Consultant (Current Employee)
Henrico, VA

I have been working at Supermedia full-time for more than 7 years

ProsGReat Flexibility on the job

Consmirco management in the work place

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Flag Review
2130 of 208 Reviews RSS Feed embed Embed

Worked for Supermedia? Contribute to the Community!

Add Review Add Salary Add Interview Review Add Photos

Your response will be removed from the review – this cannot be undone.