Supermedia Reviews

Former Employee – worked at Supermedia as a contractor for more than a year

Pros – There wasn't much micromanagement, so I could do my job at ease and it made things more fun. I met so many people there that I am still friends with to this day. Dress is business casual and you had options with the hours you worked. Mainly the amount of great people I became close with is all I can say was good about this company.

Cons – People in upper management didn't know half the things I did or many of their employees under them. I was a contractor for 2 years and never was approached about being hired on, but the amount of work they gave me increased, pay did not, and a the possibility I could be let go hovered over my head all the time. The way clients were treated was just sad. New products promised clients things we could not provide, then I was left explaining to angry callers why we promised them something they are not receiving, oh and they could not cancel their contract. Also be prepared to work, even when it's snowing outside and the roads are dangerous. They'll make you take PTO, or in my case, not paid at all.

Advice to Senior Management – Your employees know more than you do. Learn something so that you can teach new ones. Being a manager doesn't just mean you can keep a group of people showing up on time and play nice. You should be a mentor, a leader, an example and empathetic to everyday life.

No, I would not recommend this company to a friend

Current Employee – been working at Supermedia for more than 10 years

Pros – Benefits still solid..Good co workers..Flexible sched..kind of..

Cons – Pay decreasing 20% per year with dying print product.. Micro managing to the extreme!

Advice to Senior Management – Innovate new products vs reseeling others

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Supermedia full-time for more than 3 years

Pros – You can wear headphones while doing your work.

Cons – Rifts that never come your way.

Advice to Senior Management – Promote worthy employees instead of your friends. Management is nothing more than a popularity contest. No leadership, no accountability, no knowledge of the jobs anymore. It's not rocket science why this company is dying a slow death. This place simply doesn't have structure. You have no foundation. Every single day is a micromanaging, bureaucracy nightmare. Employees have mentally checked out.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Supermedia full-time for more than 3 years

Pros – Just a job until you get another one

Cons – Ever changing pay plan
Product not effective
HUGE Class action suit ongoing

Advice to Senior Management – Honesty is the best policy
Remember this isn't some basement boiler room...it's still America

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Supermedia full-time for more than 7 years

Pros – Excellent trainers, benefits very good,

Cons – Old yellow page company trying to compete in the internet marketing space. No attractive, innovative technology to compete in this competitive market place. A dead horse want-a-be trying to survive and hoping this new merger will keep them above water. This company is lost without a clear direction.

Advice to Senior Management – The best testament to the value of leadership is what happens in its absence – very little. If you fail to lead, your talent will seek leadership elsewhere. (Forbes – 10 reasons your top talent will leave). "This company needs better leadership and communication" .

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Supermedia full-time for less than a year

Pros – I made it out alive

Cons – Salary, management, culture, product, encouraged

Advice to Senior Management – Tie on some bricks and jump in the river

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Supermedia full-time for more than a year

Pros – Benefits are good, commission not bad and my co-workers are great.

Cons – Management (well really one) is the worst micromanager I have ever seen. There is no support from managers. They love to tell us what to do, lyrics to use but couldn't sell ice cubes to an Eskimo. Phone book is dead and too late for Internet world. Can't sell a product if you know it doesn't work.

Advice to Senior Management – Why don't you ever listen to the MC's when we complain about our bosses or anything. Do you really think that 5 people quit in 4 months and all had the same thing to say and of course nothing was done. Have Management on the phones selling too. They did it 10 years ago but have no clue whats it like calling someone asking them to advertise. Practice what you preach.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Supermedia full-time for more than 10 years

Pros – The Company started as GTE and was a great company to work for. Changed to Verizon, Idearc Media and now Supermedia.

Cons – Laid off many long term employees due to outsourcing.
Cancelled Retirement Health Benefits.
Greedy Executives
No compassion for employees that were dedicated for many years

Advice to Senior Management – Stop outsourcing and save American Jobs

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Supermedia full-time for less than a year

Pros – Benefits. Thats it. Oh, and nice kitchen

Cons – I could write a book but: Bad Business, Super Micro Managemet, horrible managers, the worst pay, just a bad company all around, never worked so hard for so little money, they will burn you out, thankless job, the paperwork is ungodly, they treat business owners like a slab of meat. I feel bad for the business owners

Advice to Senior Management – take a management course, read a book, get a clue

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Supermedia full-time for more than 8 years

Pros – The pay is good if you lack ethics! From the 2 month brainwashing, I mean training to the "do whats right for the customer" but sell them what we tell you to, it is a Hypocritical sinking ship.

Cons – Management lie to the employees going as far as creating bogus surveys & hiding the real ones showing how unhappy everyone really is. The company was a good one when it was Verizon, & even in the Idearc years it wasn't a bad place to work, but as the massive decline in yellowpage use occurs, the requirements & workload go up while decreasing your pay & benefits. I was a top performer & saw my annual pay decrease 20% each year over the last 4 years. Benefits are awful though they promise you the world. Management also covers up physical abuse & sexual harassment of employees. If you talk, you lose your job, so most good people quit.

Advice to Senior Management – Please stay on your ship so you an go down with it. Bon Voyage, & stop taking hard working small business' money. This program made me give you 1 star.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company