Supermedia

www.supermedia.com

Supermedia Reviews

Updated January 29, 2015
Updated January 29, 2015
317 Reviews
2.1
317 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Supermedia CEO Peter J. McDonald
Peter J. McDonald
162 Ratings

Review Highlights

Pros
  • Benefits are good, commission not bad and my co-workers are great (in 42 reviews)

  • Great working conditions, tops in pay and benefits (in 16 reviews)


Cons
  • 90% of the companies profits come from yellow pages which nobody uses anymore (in 41 reviews)

  • Upper management takes care of themselves - no loyalty for those of us who have been loyal (in 18 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    TOO MUCH MICRO MANAGING!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Media Consultant
    Current Employee - Media Consultant

    I have been working at Supermedia full-time (more than 10 years)

    Pros

    Ok Pay, Ok benefits, great local management who feels like we do

    Cons

    Commissions have declined so much in the past few years, Products are shoved down our throats. For example, have you sold a smart start product today? Always a race to see who sold the most and pressure to sell specific products so many are doing it unethically. Many clients are not seeing benefits from products. Cancels are very high.

    Advice to ManagementAdvice

    Pay the DAM sales people!! (can't say real word) They are working their butts off for you and you're in the ivory towers without a clue!!!!

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2.  

    Working at SuperMedia the Good, the Bad and the Ugly!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Manager in DFW, TX
    Current Employee - IT Manager in DFW, TX

    I have been working at Supermedia full-time (more than 10 years)

    Pros

    Flexible Schedule, not much overtime, decent benefits. Has a gym and a good cafeteria. Most of the none management employees are very friendly. Has covered parking.

    Cons

    Company is in decline Nepotism runs wild, promotions and raises based on merit rare. The company has been merging recently with with DexOne that means a lot of people are let go and they may merge again soon. The company has been in decline now since they were spun off from Verizon.

    Advice to ManagementAdvice

    Managers are usually good friends with those above them many bad decisions are made and backed up because of this.

    Recommends
    Negative Outlook
    Approves of CEO
  3.  

    Great Place for Learning

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Premise Media Consultant in Manchester, NH
    Current Employee - Premise Media Consultant in Manchester, NH

    I have been working at Supermedia full-time (more than 10 years)

    Pros

    Great place to learn the art of selling in a fast paced deadline driven setting. Training and benefits are exceptional.

    Cons

    Challenging market with decline of print revenues and increased competition with other online marketing companies

    Advice to ManagementAdvice

    Stop managing quarter by quarter. Partner / ,merge with more prominent online solutions based companies. Spend more money advertising nationally.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    transition, too early to tell if co. will be successful

    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX

    I worked at Supermedia full-time (more than a year)

    Pros

    digital products are replacing the fast declining print

    Cons

    recent merger with dex media..and alot of transition problems need to be worked through

    Advice to ManagementAdvice

    listen to your sales people..they are on the front lines and they know what works for the customer....barking orders to us foot soldiers from " our generals" is not effective if the general has never seen combat..spend some time trying to sell the products yourself so u can understand what the customer needs

    Neutral Outlook
    No opinion of CEO
  6.  

    Good for learning new skills, bad for dedication to employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Graphic Artist
    Former Employee - Graphic Artist

    I worked at Supermedia full-time

    Pros

    I learned a lot of skills there, met some great people, and had many leadership opportunities.

    Cons

    The disconnect between upper management and employees kept widening to the point where the bottom line overtook the value of individual employees. A series of mergers ensued, and these generated round after round of layoffs. As the printed phone directories became less and less profitable, very little opportunity was offered to shift the print employees into the digital realm.

    Advice to ManagementAdvice

    Focus on digital as much as possible, and reconnect with your employees.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    E-Comm SEM Manager/Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - E-Comm SEM Manager/Analyst in Santa Monica, CA
    Current Employee - E-Comm SEM Manager/Analyst in Santa Monica, CA

    I have been working at Supermedia full-time (less than a year)

    Pros

    Great flexible hours and great co workers

    Cons

    No cons, company is one of the best companies Ive work for. Our manager is one of the best in the industry.

    Advice to ManagementAdvice

    NA

  8.  

    Employees treated professionally and with respect.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative Assistant Publication Operations in Middleton, MA
    Former Employee - Administrative Assistant Publication Operations in Middleton, MA

    I worked at Supermedia full-time (more than 10 years)

    Pros

    Great working conditions, tops in pay and benefits

    Cons

    Downsizing due to the economy and outsourcing.

    Advice to ManagementAdvice

    When making decisions involving particular jobs, go to the source to be able to make an intelligent, and informed choice.

    Recommends
    Negative Outlook
    No opinion of CEO
  9. 3 people found this helpful  

    Thrown under the bus!

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Supermedia

    Pros

    Team atmosphere! Loved working with my team!

    Cons

    Management is CUT THROAT and will turn on you without any thought to your future.

    Advice to ManagementAdvice

    Protect your producers! You changed my life you the better and then took it away. I almost lost everything!!! That was the worst time of my professional life! SHAME ON YOU ALL!

  10.  

    Great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Support
    Former Employee - Sales Support

    I worked at Supermedia full-time (more than 8 years)

    Pros

    Pay, benefits, people, and products to sell.

    Cons

    Tough industry to be in right now.(media sales).

    Advice to ManagementAdvice

    Be kinder to your people.

    Recommends
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Ton of money if you're intelligent, hard working and understand how to exercise stress and time management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Supermedia

    Pros

    Money, benefits, accounts, and some of the people.

    Cons

    Management. Shady sales people.

    Advice to ManagementAdvice

    Understand what an actual good salesperson is and stop letting good people go.

    Recommends
    Neutral Outlook
    Disapproves of CEO

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