Supermedia Reviews

Updated March 9, 2015
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Employee Reviews

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  1. 1 person found this helpful

    Look elsewhere for a "career"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Media Consultant in Everett, WA
    Former Employee - Media Consultant in Everett, WA

    I worked at Supermedia full-time (less than a year)

    Pros

    Decent pay for entry level position. Had all the standard perks one would expect from a large corporation: Vacation time, Bonus Pay, Daily, Weekly, Monthly and even yearly awards and spiffs.

    Cons

    Sold worthless products, like pay for call, which never generated any calls for many clients, or PPC, which ate through clients budget in no time, and produced far less than desirable sells, though some clients did benefit. Nearly everyone from my training class lost their job, or quit, most within the first 3 months, and the rest within 6 months with only a few making it a year, or longer.

    Advice to ManagementAdvice

    Get a real education in corporate management, and don't speed through Supermedia's training.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. Skepticism is wisdom.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management in Grapevine, TX
    Current Employee - Management in Grapevine, TX

    I have been working at Supermedia full-time (more than 10 years)

    Pros

    Non-leadership people are really good people. Average benefits and decent salary.

    Cons

    Executive team has their heads stuck in the sand. There is no room for creativity or alternative viewpoints. Failure to always agree with an opinion frequently results in loss of employment through mismanaged reduction in force processes. If you are not liked, you are out the door.

    Advice to ManagementAdvice

    Grow up. Make business decisions that truly benefit the business and not your bonuses.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. TOO MUCH MICRO MANAGING!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Media Consultant
    Current Employee - Media Consultant

    I have been working at Supermedia full-time (more than 10 years)

    Pros

    Ok Pay, Ok benefits, great local management who feels like we do

    Cons

    Commissions have declined so much in the past few years, Products are shoved down our throats. For example, have you sold a smart start product today? Always a race to see who sold the most and pressure to sell specific products so many are doing it unethically. Many clients are not seeing benefits from products. Cancels are very high.

    Advice to ManagementAdvice

    Pay the DAM sales people!! (can't say real word) They are working their butts off for you and you're in the ivory towers without a clue!!!!

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5. suck

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Supermedia full-time (less than a year)

    Pros

    food is ok. not too bad

    Cons

    long hours and low pay

    Advice to ManagementAdvice

    nothing

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. media consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Media Consultant in Wausau, WI
    Current Employee - Media Consultant in Wausau, WI

    I have been working at Supermedia full-time (less than a year)

    Pros

    .insurance. training. flexibility in work schedule to get job done. freedom during job to cold call and try to grow book of business.

    Cons

    dying industry. no clue regarding SEO or SEM on the digital side. recent merger will not be good for current salespeople. major workforce reductions coming

    Advice to ManagementAdvice

    be honest. merger will not be good. stick to core products and quit changing products.

    Recommends
    Negative Outlook
    No opinion of CEO
  7. Used to be a great company... now on the decline

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Supermedia full-time

    Pros

    -AMAZING benefits, 401k match, vacation (3 weeks after your first year)
    -Great compensation (realistic 75K-85K first year)
    -Flexible and not micro-managed
    -Overall good digital products
    -Great paid training/trainers program

    Cons

    -Lack of sales support (due to recent downsizing)
    -Layoffs (Due to merger and declining revenues)
    -Print is on its way out- company still tries to hold on
    -Too late to the game on digital products
    -Company is a follower not a leader when it comes to market/products

    Advice to ManagementAdvice

    let go of print and focus on digital

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. Supermedia

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Chesapeake, VA
    Current Employee - Account Manager in Chesapeake, VA

    I have been working at Supermedia full-time (more than 3 years)

    Pros

    The actual job, training and account support. Merger with Dex has been smoother than anticipated. Tech support is available to aid customer support.

    Cons

    Mid level management does not allow Account Managers to do their jobs without being berated and even cursed at in front of other employees including office staff. Many F words dropped in front of everyone. The women of the staff have tried to complain but our complaints went nowhere. Customer support does not follow up with customer issues all the time or in a timely manner. Emphasis is placed on selling product first, not taking the time to find product package the a customer will be happy with and more likely renue or add onto.

    Advice to ManagementAdvice

    Upper Management needs to listen to complaints and enforce the rules on handling the employees that are included in the Employee Manual.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. Multi-Media Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Media Consultant
    Former Employee - Media Consultant

    I worked at Supermedia full-time (more than 10 years)

    Pros

    Nice people, good environment. always get help.

    Cons

    Not consistent in some of their policies. it applies to some and not to some.

    Advice to ManagementAdvice

    Be fair

    Neutral Outlook
    Approves of CEO
  10. Former MC

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Media Consultant in Philadelphia, PA
    Former Employee - Media Consultant in Philadelphia, PA

    I worked at Supermedia full-time (more than 3 years)

    Pros

    Not many. Getting out after 4 rotten years.

    Cons

    Pay cuts year after year. Horrible management. Treated awful. It was the worst work experience of 20 years of selling advertising.

    Advice to ManagementAdvice

    You know how bad you are. Move on and do something positive with your life.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. Don't expect much

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Media Consultant in Los Angeles, CA
    Former Employee - Media Consultant in Los Angeles, CA

    I worked at Supermedia full-time (more than a year)

    Pros

    They're very good at allowing you to work your own schedule.

    Cons

    They offer little support and zero direction. They only provide comments when you're not doing well.

    Advice to ManagementAdvice

    Show better direction and offer more support.

    Recommends
    Negative Outlook

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