Supplemental Health Care

  www.supplementalhealthcare.com
  www.supplementalhealthcare.com

Supplemental Health Care Reviews

Updated November 13, 2014
Updated November 13, 2014
106 Reviews
3.9
106 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Supplemental Health Care President & CEO Janet Elkin
Janet Elkin
58 Ratings

Review Highlights

Pros
  • Great benefits such as 401(k) match, PTO, health insurance, pet insurance, and even discounts on hotels (in 5 reviews)

  • They believe in assisting their employees with a healthy work/life balance (in 3 reviews)


Cons
  • Misleading upper management and lack of company team building events (in 4 reviews)

  • There are no cons to working for this company (in 4 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    "They value their employees in both word and deed"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Clinical Laboratory Administrative Director in Decatur, GA
    Current Employee - Clinical Laboratory Administrative Director in Decatur, GA

    I have been working at Supplemental Health Care as a contractor (less than an year)

    Pros

    Excellent pay rates. Their rewards program is unique and offers many very nice items that you can receive in exchange for "points" that you earn for hours of work completed, assignment acceptance and tenure with the company. They also offer bonuses for productivity and good client evaluations and references.

    Cons

    Benefits don't include accrued leave or paid holidays. I know this is typical for contract assignments, but I think the benefits should mirror those that would normally be offered by the client. The assignment I'm filling would normally be an exempt (salaried) position, which would include paid holiday and accrued leave. The office is closed on holidays. Regular employees receive holiday pay, but contract employees do not.

    Advice to ManagementAdvice

    Thanks for showing this employee that you care!

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    There are better options.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Supplemental Health Care

    Pros

    I always felt motivated in my position, good incentives. Decent work/life balance.

    Cons

    POOR MANAGEMENT. This company is like being back in high school. Upper management will NOT take your concerns seriously, they will act like they care but are really talking behind your back. Micromanagement is the leading cause to high turnover rates; however, they seem to believe it's the best way to treat staff.

    Advice to ManagementAdvice

    Micromanagement leads to poor productivity and high turnover rates. It is no way to motivate staff. If you want high numbers, find better managers to lead teams.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3.  

    The Worst Company I have Ever Worked For

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Supplemental Health Care full-time (less than an year)

    Pros

    I do not recall any pros to this experience

    Cons

    I felt as though their "core values" were not upheld, management did not seem to care about ethics. I was asked numerous times against my wishes to put together pay packages for people that approved to give them MLA/untaxed travel pay even if they did not meet the requirements to receive the travel pay. I voiced my concern to management every time I was asked to do something I did not agree with and even escalated the issue to higher level management, no one seemed to be on my side and agree that what was being done was wrong and illegal. I felt like I was compromising myself by working here. I worked here less than one year and I have never seen management take so many "sick" days, managers were typically the last people into the office in the morning and more often than not, the first to leave the office in the afternoon. There were very few weeks where at least one manager didn't call in sick at least once or need to come in late or leave early for some reason or another. In regard to compensation, during my interview I was told I would make a certain amount "unless I was doing something wrong" after a couple months of employment I sat down with my manager and asked what I needed to do to make that amount and they scrambled to find the numbers from the best employee in their office from the previous year, they then took their single highest production month and multiplied it by 12, which was obviously an unrealistic parallel to what someone could make "unless they were doing something wrong"

    Advice to ManagementAdvice

    Please consider implementing and following strict guidelines in regard to who is being paid travel money
    Please consider management training

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Misleading

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Registered Nurse in Kansas City, MO
    Current Employee - Registered Nurse in Kansas City, MO

    I have been working at Supplemental Health Care as a contractor (less than an year)

    Pros

    I can not think of any.

    Cons

    I had to constantly call, every day, until I was paid for a job!!! After that, I was paid a couple bucks less, than the contract stated!! I sent multiple emails and received no response. Later, they said it would be fixed on the next check and it was not!!!!

    Advice to ManagementAdvice

    Be organized, have integrity and be honest!!

    Doesn't Recommend
    Negative Outlook
  6.  

    good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Register Nurse in Austin, TX
    Current Employee - Register Nurse in Austin, TX

    I have been working at Supplemental Health Care as a contractor (more than an year)

    Pros

    good recruiters, get paid on time, perk points for gifts, the market rate is usually paid, telephone calls returned in timely manner

    Cons

    its a travel company so you have put in alot of paperwork. other than that it been a pretty good deal. inbetween contracts kinda pressured with many calles

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Supplemental was great employer, yet couldn't provide enough work hours for me in Cincinnati, OH.

    Former Employee - PRN COTA in Cincinnati Amf, OH
    Former Employee - PRN COTA in Cincinnati Amf, OH

    I worked at Supplemental Health Care as a contractor (less than an year)

    Pros

    Great pay, HR Manager was professional and considerate of my circumstances. She worked very hard to assist me with hours I needed.

    Cons

    There were not enough companies that were looking for Occupational Therapy Assistants in the Cincinnati area from which I was living.

    Advice to ManagementAdvice

    N/A

  8.  

    Compliance and Administrative Coordinator

    Former Employee - Compliance Assistant in Chicago, IL
    Former Employee - Compliance Assistant in Chicago, IL

    I worked at Supplemental Health Care full-time (more than 3 years)

    Pros

    Office environment was very close. I felt we were all friends and could communicate very well together. We supported each other to be successful with the goals we were given to achieve. We had very strong leadership and even with several offices across the country you were a name not a number.

    Cons

    Sometimes the computer program used by the company was difficult to work with slowed progress.

    Advice to ManagementAdvice

    Your understanding of work-life balance was noted.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Well structured company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Recruiting Manager in Houston, TX
    Current Employee - Recruiting Manager in Houston, TX

    I have been working at Supplemental Health Care full-time (more than an year)

    Pros

    The structure of Supplemental Healthcare is great. You have all that you need to succeed. The company builds most of it's internal solutions- IT, training, etc. So that creates opportunities for movement within. Also, management does truly exercise and open-door policy. Your concerns (if any) will always be heard.

    Cons

    The industry itself is subject to inconsistency. Also, the structure in place will only excel if you have the right people on your team. The teamwork nature of the job is essential. The incorrect team mix can be hard on an individual who personally excels.

    Advice to ManagementAdvice

    The focus on numbers (revenue) is of course important. It's how employees keep their jobs. However, I would love if there was more continual process strategy happening. The industry is very inconsistent, but performance quotas are not. I think a more strategic look at specific situations will help managers initiate better plans. As it stands, management instructs to increase "productivity" numbers that may not necessarily be the value-added effort to solve a problem. I just think management gives process improvement answers too quickly, not allowing time to truly assess issues to come up with the best quality solutions.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Very supportive staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Register Nurse in Atlanta, GA
    Current Employee - Register Nurse in Atlanta, GA

    I have been working at Supplemental Health Care full-time (more than an year)

    Pros

    They have been supportive on providing a positive work enviorment

    Cons

    not always aware of the work stress that is given to contract nurses

    Advice to ManagementAdvice

    Please keep being supportive of your nurses and listen to compliants

    Recommends
    Positive Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    Not a good place to work

    • Comp & Benefits
    • Senior Management
    • Career Opportunities
    Former Employee - Physical Therapist in Houston, TX
    Former Employee - Physical Therapist in Houston, TX

    I worked at Supplemental Health Care as a contractor (less than an year)

    Pros

    Recruiter seemed to care at least initially , later not so much.

    Cons

    Contracts and/or job assignment frequently cancelled because found "other help" (no reflection on me),very undependable. Contingent contracts mean nothing here.

    Advice to ManagementAdvice

    Look at your recruiters more carefully. Signed contracts dismissed (again, no reflection on me because I've never worked for them!) and now I've already declined other job offers. What's going on here? Time to leave.

    Doesn't Recommend
    No opinion of CEO

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