Sur La Table

www.surlatable.com

Sur La Table Reviews in Los Angeles, CA

Updated December 25, 2014
Updated December 25, 2014
215 Reviews
2.7
215 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Diane Neal
9 Ratings

Review Highlights

Pros
  • Great discount 40% I have to put 20 words in this section as Pros so I'm writing this (in 36 reviews)

  • It's a friendly place with great products, nice stores and you do get an employee discount (in 26 reviews)


Cons
  • This allows for the middle management team to look favorably in the eyes of the upper management (in 17 reviews)

  • but then hired outside managers with little to no expertise in the market (in 8 reviews)

More Highlights

18 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great work place!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Newport Beach, CA
    Current Employee - Sales Associate in Newport Beach, CA

    I have been working at Sur La Table part-time (less than a year)

    Pros

    Awesome coworkers annd managers. Incredible discount!!!

    Cons

    Not many hours after the holidays and peak season.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great crew to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Los Angeles, CA
    Current Employee - Sales Associate in Los Angeles, CA

    I have been working at Sur La Table as a contractor (more than a year)

    Pros

    People and customers wonderful
    Great Discount

    Cons

    Sometimes tough to get hours
    Raises are small

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Fantastic Company and a great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA

    I worked at Sur La Table

    Pros

    Great Discount, Love Cooking, great People

    Cons

    Sur La Table has a a very fast paced work environment. It's intense.

    Recommends
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Really nice place to work!

    Current Employee - Sales Associate in Irvine, CA
    Current Employee - Sales Associate in Irvine, CA

    I have been working at Sur La Table part-time (less than a year)

    Pros

    Flexible hours, but if you give your availability be prepared for them to take every chance to schedule you. They give 15 minute breaks if you work over 4.5 hours, and an unpaid 30 minute lunch if you work over 5 hours I think.

    Cons

    I was basically assigned to register and only register. I rarely got to walk around and really explore the store. Hard to get a vacation during seasonal time because obviously you're a seasonal employee

    Advice to ManagementAdvice

    Keep up the good work! You guys are great!

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Seasonal employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Seasonal Worker in Thousand Oaks, CA
    Current Employee - Seasonal Worker in Thousand Oaks, CA

    I have been working at Sur La Table part-time (less than a year)

    Pros

    Fast-paced, friendly co-workers, nice clientele. Fun way to make a few extra bucks for the holidays while enjoying the employee discount.

    Cons

    Stock room is way too small for constantly arriving shipments.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Fun and dynamic working environment, helping customers with all of their culinary needs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Costa Mesa, CA
    Former Employee - Sales Associate in Costa Mesa, CA

    I worked at Sur La Table part-time (more than a year)

    Pros

    Passionate about cooking and the products they sell, great training, emphasis on teamwork, compensation, good employee discount

    Cons

    focus on selling, holiday hours, lack of new product training

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Overall good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Costa Mesa, CA
    Former Employee - Sales Associate in Costa Mesa, CA

    I worked at Sur La Table part-time (more than a year)

    Pros

    Great discount on product once you are a full employee. 40% off of everything.

    Cons

    Folding towels and napkins. You get them all done and have to do them all over again the next day.

    Advice to ManagementAdvice

    Get a new computer system. With people being technologically advanced in today's market, the POS system is outdated and difficult to work with (takes too much time).

    Additionally, while I understood capturing customer data, it was pushed so hard that I became a robot so that I didn't forget to ask for something. Maybe find an easier way or loosen up on those standards. Concentrate on being "THE" source for kitchenware knowledge and expertise.

    Positive Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Great for job for those who love to cook or entertain and aren't seeking full-time employment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Part Time Sales Associate in Pasadena, CA
    Former Employee - Part Time Sales Associate in Pasadena, CA

    I worked at Sur La Table

    Pros

    Most who work at Sur La Table share interest in cooking and food; on-going education - not necessarily provided by company, but by exposure to customers' needs; the discount makes more expensive items accessible

    Cons

    Hard to get enough hours - impossible to support self on income, need 40 hours to qualify to receive benefits. If not a cook it may take a longer time to learn about all the products.

    Advice to ManagementAdvice

    Consider the number of hours and traffic flow an employee works when measuring sales success; make sure middle management knows how to support and motivate staff.

    No opinion of CEO
  10.  

    likeable staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Stock Associate in Santa Monica, CA
    Current Employee - Stock Associate in Santa Monica, CA

    I have been working at Sur La Table part-time (less than a year)

    Pros

    Nice people, low key atmosphere

    Cons

    I'm doing part-time restocking and the palce is a bit of a mess except for in the store itself.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. 7 people found this helpful  

    Needs to get their act together before becoming irrelevant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Los Angeles, CA
    Former Employee - Sales Associate in Los Angeles, CA

    I worked at Sur La Table part-time (less than a year)

    Pros

    Great customers, great employees, nice products

    Cons

    Hours cut across board every week. No directive for new products placement, no time allocated for given tasks, to keep store clean, with the inclusion of sell sell sell!! Unrealistic daily expectations. Infrastructure is 10yrs old. Company can't even market themselves properly constantly mixed up with WS. Name recognition very low.

    Advice to ManagementAdvice

    Change before you guys are the same as the local supermarkets' kitchen aisle. Well trained employees help make the sales not the products. The customers always ask to be educated on even the most basic items. Visual team should be realistic (no PS) and organized. new products should be given placement. De-clutter your shelves & stack-outs (too much distraction), customers always walk past the products they came in for.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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