Sur La Table Reviews

Updated February 16, 2015
19 reviews filtered by
  • Los Angeles, CA Area
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3.1
19 Reviews
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Diane Neal
11 Ratings

19 Employee Reviews

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  1. 2 people found this helpful

    Great co-workers!

    Former Employee - Sales Associate in Thousand Oaks, CA
    Former Employee - Sales Associate in Thousand Oaks, CA

    I worked at Sur La Table

    Pros

    Great employee discount but can't buy it if you work here for a living.
    Out of several places I have worked at, this place had the most intelligent/efficient co-workers. So it was easy to communicate, ask for help, etc.

    Cons

    This is specifically about the location I was in, so I do not think this applies to all stores.
    Management-level employees were all about gossip. Talked bad about co-workers, and manipulated a lot of the new staff. It was painful to watch.
    I wish I could have contacted upper-management about this.

    Advice to ManagementAdvice

    N/A

  2. Really nice place to work!

    Current Employee - Sales Associate in Irvine, CA
    Current Employee - Sales Associate in Irvine, CA

    I have been working at Sur La Table part-time (less than a year)

    Pros

    Flexible hours, but if you give your availability be prepared for them to take every chance to schedule you. They give 15 minute breaks if you work over 4.5 hours, and an unpaid 30 minute lunch if you work over 5 hours I think.

    Cons

    I was basically assigned to register and only register. I rarely got to walk around and really explore the store. Hard to get a vacation during seasonal time because obviously you're a seasonal employee

    Advice to ManagementAdvice

    Keep up the good work! You guys are great!

    Recommends
    Positive Outlook
    No opinion of CEO
  3. Seasonal employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Seasonal Worker in Thousand Oaks, CA
    Current Employee - Seasonal Worker in Thousand Oaks, CA

    I have been working at Sur La Table part-time (less than a year)

    Pros

    Fast-paced, friendly co-workers, nice clientele. Fun way to make a few extra bucks for the holidays while enjoying the employee discount.

    Cons

    Stock room is way too small for constantly arriving shipments.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5. 1 person found this helpful

    Fun and dynamic working environment, helping customers with all of their culinary needs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Costa Mesa, CA
    Former Employee - Sales Associate in Costa Mesa, CA

    I worked at Sur La Table part-time (more than a year)

    Pros

    Passionate about cooking and the products they sell, great training, emphasis on teamwork, compensation, good employee discount

    Cons

    focus on selling, holiday hours, lack of new product training

    Recommends
    Neutral Outlook
    Approves of CEO
  6. 2 people found this helpful

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Los Angeles, CA
    Current Employee - Sales Associate in Los Angeles, CA

    I have been working at Sur La Table part-time (more than a year)

    Pros

    If you enjoy cooking, its great

    Cons

    Constant pushing to achieve sales goals that leads to pressured customers who are not too happy with the sales pressure.

    Advice to ManagementAdvice

    Set customer satisfaction a true goal rather than sales at any cost.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 8 people found this helpful

    Run Away. Be afraid; be very afraid.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Kitchen Assistant in Los Angeles, CA
    Former Employee - Kitchen Assistant in Los Angeles, CA

    I worked at Sur La Table part-time (more than a year)

    Pros

    I had some wonderful coworkers. 40% discount on non-sale items. Did I mention the discount? Highly qualified part time chefs.

    Cons

    Because employees are part time, the supervisors think the underlings should be virtually on-call. Although no one on earth can afford to live off of what SLT pays, management doesn't seem to factor in that employees need their schedules to coordinate with other obligations (Job #2 and #3/School/Family). Sketchy attitude about breaks. Kitchen Assistants are paid the worst hourly wage possible under State law, whether or not they have extensive experience. Four Resident Chefs in two years. Unprofessional, disrespectful supervisors who have no experience with people; some have no experience with cooking or teaching cooking.

    Advice to ManagementAdvice

    While Jack Schwefel is the CEO, don't be fooled into thinking this is a Mom and Pop organization. SLT is owned by Investcorp, a multinational investment fund. Given the fact that the bad management stayed that way for the entire two years I worked there, I can only assume that Management likes the way the Sur La Table train wreck functions, so I won't waste any breath on advice to management.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. 7 people found this helpful

    Needs to get their act together before becoming irrelevant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Los Angeles, CA
    Former Employee - Sales Associate in Los Angeles, CA

    I worked at Sur La Table part-time (less than a year)

    Pros

    Great customers, great employees, nice products

    Cons

    Hours cut across board every week. No directive for new products placement, no time allocated for given tasks, to keep store clean, with the inclusion of sell sell sell!! Unrealistic daily expectations. Infrastructure is 10yrs old. Company can't even market themselves properly constantly mixed up with WS. Name recognition very low.

    Advice to ManagementAdvice

    Change before you guys are the same as the local supermarkets' kitchen aisle. Well trained employees help make the sales not the products. The customers always ask to be educated on even the most basic items. Visual team should be realistic (no PS) and organized. new products should be given placement. De-clutter your shelves & stack-outs (too much distraction), customers always walk past the products they came in for.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. Overall good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Costa Mesa, CA
    Former Employee - Sales Associate in Costa Mesa, CA

    I worked at Sur La Table part-time (more than a year)

    Pros

    Great discount on product once you are a full employee. 40% off of everything.

    Cons

    Folding towels and napkins. You get them all done and have to do them all over again the next day.

    Advice to ManagementAdvice

    Get a new computer system. With people being technologically advanced in today's market, the POS system is outdated and difficult to work with (takes too much time).

    Additionally, while I understood capturing customer data, it was pushed so hard that I became a robot so that I didn't forget to ask for something. Maybe find an easier way or loosen up on those standards. Concentrate on being "THE" source for kitchenware knowledge and expertise.

    Positive Outlook
    No opinion of CEO
  10. Great work place!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Newport Beach, CA
    Current Employee - Sales Associate in Newport Beach, CA

    I have been working at Sur La Table part-time (less than a year)

    Pros

    Awesome coworkers annd managers. Incredible discount!!!

    Cons

    Not many hours after the holidays and peak season.

    Recommends
    Positive Outlook
    Approves of CEO
  11. Great crew to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Sales Associate in Los Angeles, CA
    Current Contractor - Sales Associate in Los Angeles, CA

    I have been working at Sur La Table as a contractor (more than a year)

    Pros

    People and customers wonderful
    Great Discount

    Cons

    Sometimes tough to get hours
    Raises are small

    Recommends
    Positive Outlook
    Approves of CEO

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