SurveyMonkey Reviews

Former Employee – worked at SurveyMonkey full-time for more than a year

Pros – Great culture. Great people to work with and management that cares. Lots of great perks that are visible beyond a paycheck.

Cons – Lack of career advancement opportunities for current employees

Advice to Senior Management – Build what you have

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at SurveyMonkey full-time for less than a year

Pros – Industry leader in the online survey marketplace. High-energy environment.

Cons – Open office plan can be noisy at times. Bring noise canceling headphones if you plan to work here.

Advice to Senior Management – Follow through with promises made.

Current Employee – been working at SurveyMonkey full-time

Pros – - Fun and super smart group of people
- Great location in downtown Palo Alto - commuting by train is super easy
- Good perks, in line with most companies in the Valley. Also, responsive HR department - perks are updated according to feedback from the team
- Engineering culture is great: engineering team gets to go to conferences, we host meetups, always considering the right technical decision
- Customers love the product - large data problems to solve

Cons – - Legacy code to support - it's a long road until we're off .NET
- The desks (rather than cubes) can cause distraction
- SurveyMonkey is growing a lot - some culture issues arrising

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at SurveyMonkey full-time

Pros – Leading company in its space
Great executive team
Great culture
Rapidly growing
Lots of free food
Unlimited PTO (yep really unlimited. Not even tracked)
Generous commuting benefits

Cons – An ambitious set of projects and a big merger= lots of work to be done
All this growth makes it a challenge to keep everyone on the same page
Subsequently number of meetings each week seems to be growing rapidly
Despite lots of improvements, legacy architecture and codebase can create headaches

Advice to Senior Management – You've got a great foundation for success. The challenge now is to maintain the company culture and level of talent while growing rapidly.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at SurveyMonkey full-time for more than 3 years

Pros – * Compensation is pretty good
* Office perks: Snacks, lunches, game room, kegerator
* Work from Home day once a week
* Flexible hours
* Great commuting benefits
* Team atmosphere is great

Cons – * Politics are now a big part of everything
* Bar not very high in engineering anymore, there are people who are employed who shouldn't be
* Focus is very much so on the business and getting to the IPO and not on building a great engineering platform / team

Advice to Senior Management – Go back to focusing on building a solid engineering organization as it has lost its way.

No, I would not recommend this company to a friend

Former Employee – worked at SurveyMonkey

Pros – A nice place to work. A comfortable, well-paying job with good benefits and friendly co-workers. Centrally located office, plenty of small perks.

Cons – Absolutely no opportunity for professional advancement from the customer support team, no matter how much ambition you show. Too much corporate double-speak from upper management.

Advice to Senior Management – I hope that in the future management will show more interest in professional development and promoting from within. Other than that, I have no complaints about my time at SurveyMonkey.

Yes, I would recommend this company to a friend

Current Employee – been working at SurveyMonkey

Pros – The people. The food. The pay. The opportunities.

The monkey has a very chill environment. The company has acquired three companies over the past couple years, the biggest of which was Wufoo. One of the things that made the Wufoo acquisition so seamless was that the teams get along so well.

There is also a great snack bar at each office, and there is usually a well catered meal once a week with plenty of left overs that last a couple extra days, and a catered brunch/breakfast one morning a week.

The company also has a very stable and impressive revenue while remaining relatively small (~100 people in 2011). This allows the company to offer very competitive salaries.

Finally, the company is re-envisioning every product from the ground up to use modern web technologies with better interaction, so it is a perfect place to get a great experience using new technologies while also maintaining the product's scalability for use by millions of users. In addition, many completely new features are being added to the product, if you're more interested in breaking into new products.

For those who are technical - SurveyMonkey operates on a .NET framework, but the architecture is migrating to Python and Pyramid. The Python engineers there are top notch, so it's a great place to work if you are interested in getting Python experience, especially in a web environment. There is also a TON of front end work to be done, especially javascript, and the front end team is also very talented and includes the creator of css-tricks.com (originally from Wufoo).

Cons – They are still organizing a system for defining the job hierarchy and advancement. At this point, management is pretty horizontal there, which personally I love, but for those that like roles to be more concretely defined, it might not be your cup of tea

Yes, I would recommend this company to a friend

Current Employee – been working at SurveyMonkey

Pros – talented employees
strong mgmt in place
great location, near lots of restaurants
Excellent benefits
Free lunch, free snacks, free parking

Cons – Lack of cubes in the office at times leads to too many distractions, it can be hard to concentrate when others are talking

Advice to Senior Management – Great corporate culture, as long as they can continue attracting talented, they are on teh road to do great things

Yes, I would recommend this company to a friend

Current Employee – been working at SurveyMonkey

Pros – Smart Fun Team
Exciting forward looking product roadmap
International Expansion
Huge opportunity in helping consumers understand their data
Clear way to disrupt big markets

Cons – We are on a .net stack and in the process of migrating to a python stack. Given we are doing a technical migration things don't always move as quickly as we would like!

Yes, I would recommend this company to a friend