Sutherland Global Services

www.sutherlandglobal.com
Engaged Employer
Add Review

Sutherland Global Services Reviews

Updated June 27, 2015
275 reviews filtered by
  • India
  • Any Job Title
  • Any Status
Employment Status

Reset
3.2
Rating Trends
Recommend to a friend
Approve of CEO
Sutherland Global Services Chairman and CEO Dilip R. Vellodi
Dilip R. Vellodi
151 Ratings

Pros
  • The ability to work from home was definitely a pro (in 21 reviews)

  • The work environment as a company is very good (in 24 reviews)

Cons
  • Work life balance is depends upon project you are working on (in 10 reviews)

  • low pay, I understand it's because its at home, but call center work is stressful (in 10 reviews)

More Pros and Cons

275 Employee Reviews

Sort: Popular Rating Date
  1. Sutherland Global services

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in Chennai (India)
    Current Employee - Consultant in Chennai (India)

    I have been working at Sutherland Global Services full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Environment is awesome. Anytime pickup and drop is available.

    Cons

    There are no cons I experienced.Sometimes you can't adapt to the shift times.But I am okay.

    Advice to Management

    Take care of every idividuals individually not as a team.


  2. Sutherland Global Services

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Subject Matter Expert in Cochin (India)
    Former Employee - Subject Matter Expert in Cochin (India)

    I worked at Sutherland Global Services full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Good Management, Helpful management, Opportunities to rise, Flexible managed shift timings.

    Cons

    Nothing I can think of.

    Advice to Management

    Overall good company but would prefer more agent rewards in Technical Processes.


  3. Middle Management Roles at SGS

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sutherland Global Services full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    1. Will not throw you out even if you don't perform
    2. People around you will be good. Good environment for less skilled BPO jobs
    3. If you have access to very senior leadership you can get global opportunity

    Cons

    1. Annual hike sucks - Mostly in the range of 0% to 5%. Situation is worse if you are in high salary bracket.
    2. Very slow in responding to client or people need. Too many approving authorities but, real powers lie with very handful senior people. Choking for middle management roles.
    3. Age old people policies. Very less spend on R&R or employee engagement

    Advice to Management

    1. Invest in people and employee engagement initiatives
    2. Cut down on heavy support functions and pass on some of their responsibilities and powers to Service Delivery teams


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Good Place to work for freshers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Specialist in Chennai (India)
    Current Employee - Specialist in Chennai (India)

    I have been working at Sutherland Global Services

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Less Stress, Fun Friday, Good Salary and compensation.

    Cons

    Nothing other than Night Shift.

    Advice to Management

    Keep up the good work


  6. Sutherland Global Service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Subject Matter Expert in Chennai (India)
    Former Employee - Subject Matter Expert in Chennai (India)

    I worked at Sutherland Global Services full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Good place to start your career if you are not looking for your first job to be in any specific domain.

    Cons

    You will be kept away from your normal life..

    Advice to Management

    Nothing i can think off.


  7. Technical Support

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Executive in Cochin (India)
    Former Employee - Technical Support Executive in Cochin (India)

    I worked at Sutherland Global Services (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good company, good culture, good management

    Cons

    Low pay, night shift,

    Advice to Management

    Increase pay based on skill


  8. No credibility, unprofessional and incompetent leadership

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sutherland Global Services full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Work from home, no accountability

    Cons

    First of all the job was not what they said it would be. They never paid me what they promised, very unprofessional management. The whole culture is about finding a godfather inside the company to cover your inefficiencies.

    Advice to Management

    Please get professionals. Be more credible to your employees.


  9. asdasd

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sutherland Global Services

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    good comp to start up your career

    Cons

    Not a good paymaster at least for me


  10. Good company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Consultant in Chennai (India)
    Former Employee - Senior Consultant in Chennai (India)

    I worked at Sutherland Global Services full-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    work environment Is good and managers are friendly

    Cons

    campus is not up to the mark

    Advice to Management

    Need to think about employee


  11. Good company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sutherland Global Services

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good company for freshers and people who's desperately needs job two way cab and friendly atmosphere

    Cons

    Regular night shifts and work pressure

    Advice to Management

    None



Showing 275 of 713 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.