Sutherland Global Services
3.0 of 5 391 reviews
www.sutherlandglobal.com Pittsford, NY 5000+ Employees

Sutherland Global Services Reviews

Updated Apr 12, 2014
All Employees Current Employees Only

3.0 391 reviews

                             

77% Approve of the CEO

Sutherland Global Services Chairman and CEO Dilip R. Vellodi

Dilip R. Vellodi

(226 ratings)

57% of employees recommend this company to a friend
391 Employee Reviews
in

Review Highlights

Pros:
  • "They offered work from home opportunities at one point"
    in 12 reviews
  • "Flexible work environment, freedom to explore imagination and creativity"
    in 20 reviews
Cons:
  • "Less work - life balance especially for Supervisors and Managers (even for associates too)"
    in 8 reviews
  • "have got night shifts and have to follow international calender"
    in 13 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
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  • Senior Management
         
  • Comp & Benefits
         
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  • Approves of CEO

 

To work at Sutherland I have lots of experience about the real work

Technical Support Representative (Current Employee)
Sault Ste. Marie, ON (Canada)

I have been working at Sutherland Global Services full-time for more than 5 years

ProsThe best reason to work here that learn new things and use my knowledge about computer and experience from my last job

Conswork with server and doing the networking

Advice to Senior ManagementShould give some chance to the new worker who can show their talent and learn from your company

– I'm optimistic about the outlook for this company

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1 person found this helpful  

Passionate team and a great place to work, huge employee count , employee oriented

Senior Consultant (Current Employee)
Ernākulam (India)

I have been working at Sutherland Global Services full-time for more than 3 years

ProsGood team, great experience, wide spread all over the globe

Conshave got night shifts and have to follow international calender

Yes, I would recommend this company to a friend

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Great Company

Technical Support Consultant (Current Employee)
Silver Spring, MD

I have been working at Sutherland Global Services part-time for less than a year

ProsWorking for Sutherland Global has opened the doors for many people that are searching for the Work for Home position.

ConsDo not have anything negative to say

Advice to Senior ManagementJust started in the field, so my future goals are still in the thought process.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Best place for fresher.

Anonymous Employee (Former Employee)

I worked at Sutherland Global Services

Prosgood package for fresher, treat everyone equally

Conscab service could be better and may be clean drivers

Advice to Senior Managementlook for a better cab driver(clean)

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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My Experience with Sutherland Global Services

Senior Analyst (Current Employee)
Chennai (India)

I have been working at Sutherland Global Services full-time for more than 3 years

ProsGood work ethics, nice colleagues

ConsNeed to replace few managers :p

Advice to Senior Managementsame as CONS..

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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It was excellent & good place to work.

Customer Support Executive (Former Employee)
Mumbai (India)

I worked at Sutherland Global Services full-time for less than a year

ProsWorking conditions are superb & healthy.

ConsThe shift timings are not good.

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Help-Desk Representative

Help-Desk Representative (Current Employee)
Rochester, NY

I have been working at Sutherland Global Services full-time for more than a year

ProsGreat work from home capabilities here

ConsSlow process times on some of the equipment

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Senior Technical support Executive

Senior Tech Support Engineer (Current Employee)
Mumbai (India)

I have been working at Sutherland Global Services full-time for more than a year

ProsGreat Work environment and People

ConsRecruitment process needs to be changed

Advice to Senior ManagementIncrease the incentives for the staff

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Great

Anonymous Employee (Current Employee)

I have been working at Sutherland Global Services

ProsAmazing engagement team, fo sho

ConsNot much, great company, love it

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Sutherland turned my life around

Lead Management Specialist (Former Employee)
Rochester, NY

I worked at Sutherland Global Services full-time for more than 3 years

ProsSutherland consistently paired me with well trained, intelligent, and compassionate managers who took the time to develop my skills and career while also getting to know me and my interests and life situation. I would, quite simply, not be where I am today without that support and engagement.

ConsAt the end of the day, it's still a call center, so it's not always the most enjoyable work. But it's far from the worst you could be doing.

Advice to Senior ManagementContinue to invest time and energy in programs like LEAD, the STARS dinners, and all the other ways you show support for your employees in their professional development as well as maintaining a positive environment and attitude. You're on the right track.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Glassdoor is your free inside look at Sutherland Global Services reviews and ratings — including employee satisfaction and approval rating for Sutherland Global Services CEO Dilip R. Vellodi. All 391 reviews posted anonymously by Sutherland Global Services employees.