Sutherland Lumber

  www.sutherlands.com
  www.sutherlands.com

Sutherland Lumber Reviews

Updated October 15, 2014
Updated October 15, 2014
11 Reviews
2.4
11 Reviews
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Approve of CEO
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Steve Scott
8 Ratings

Employee Reviews

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  1.  

    Great family friendly workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in Marble Falls, TX
    Former Employee - Sales in Marble Falls, TX

    I worked at Sutherland Lumber full-time (more than an year)

    Pros

    Fair pay and good benefits

    Cons

    Hate working weekends and holidays

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Stay clear if you want to succeed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Laborer in Wichita, KS
    Former Employee - Laborer in Wichita, KS

    I worked at Sutherland Lumber full-time (less than an year)

    Pros

    They have firearms to shoot the birds in the yard, and gatekeepers who will turn the other way for a price.

    Cons

    Low pay, no advancement, staff lie like its religion. Mostly, they do NOT care about customers.

    Advice to ManagementAdvice

    Advance team members, not just yourselves. And give a crap about your employees, outside ones as well.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  3.  

    Wonderful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Corpus Christi, TX
    Former Employee - Cashier in Corpus Christi, TX

    I worked at Sutherland Lumber full-time (more than 3 years)

    Pros

    Good Pay, Great environment, Treated like family

    Cons

    Rude Customers only 30 minute lunch on sundays

    Advice to ManagementAdvice

    Nothing Everything was great

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Run Away!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sutherland Lumber full-time

    Pros

    Chance to work with Windows 95 and live animals!

    Cons

    What to say about Cherokee Advertising, Sutherlands in house ad agency? Do I open with each working space surrounded by years of hoarding and filth? Or do I lead with both live and dead roaches and rodents in the kitchen and bathroom? I can't decide. Ill just leave you with the added bonus of working with constant racial and homosexual slurs in the most hostile work environment Sutherlands has to offer.

    Advice to ManagementAdvice

    Close the department and freelance your pubs.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Very poor company to work for, no leadership skills.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Independence, MO
    Former Employee - Anonymous Employee in Independence, MO

    I worked at Sutherland Lumber full-time (more than 8 years)

    Pros

    Paid vacation opportunities in full time employment, health benefits available

    Cons

    Very poor leadership: negative attitude in management, open discrimination and harassment, unmotivated to set any type of real accomplishments within the stores productivity. Management lacks people skill and professionalism.

    Stays well under staffed, over work full time employees, under paid. There is no life balance and minimal family time if you work for this company. It is family owned, but not family oriented.

    Very expensive health benefits.

    The store in it self does not stay kept up to date or maintained for longevity. Employees run short on supplies or equipment that affects the operations of duties.

    Part time employees are drastically cut by hours during the fall and winter months. Budgets are always a primary concern vs. customer service. The hours given of part time employees are not evenly dispensed during these times. It is 'pick and choose'.
    When customers cannot find help in the store, a daily occurance, customers get upset and walk out very often dropping merchandise at their feet. There are no corrections made (schedules, staff, team work) to provide more efficient customer service.

    The store does not stay staffed in a way to effectively do the job without injury or prolonged injuries of your knees, back and body. There are very, very, very few GENTLEMAN that would help women with loading tile, appliances, and other heavy duty loads.

    Advice to ManagementAdvice

    Investigate for open discrimination and harassment. Be more selective with individuals you choose to take lead role in the management position. There is no drive from the current leads for efficient store production or drive to keep dedicated, motivated, long term staff.

    A diverse knowledge of home improvement lacks throughout the store.

    Set forth POLICIES and follow through. There is minimal structure and instruction.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    hometown service,family atmosphere most stores very friendly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Manager in North Kansas City, MO
    Current Employee - Retail Sales Manager in North Kansas City, MO

    I have been working at Sutherland Lumber full-time (more than 10 years)

    Pros

    most of the key people stick around, when you are there you are like family, pretty good discounts on merchandise. generally always someone you can talk to with a problem, good selection of merchandise, always try and treat there people fairly

    Cons

    work every holiday, short staffed, wage increase has been frozen,not every location is ran the same, low inventory

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Immature "Supervisors"

    • Comp & Benefits
    • Culture & Values
    • Career Opportunities
    Former Employee - Lumber Associate in Lubbock, TX
    Former Employee - Lumber Associate in Lubbock, TX

    I worked at Sutherland Lumber full-time (less than an year)

    Pros

    Some people here are great, and working with customers can be wonderful.

    Cons

    Very immature supervisors who make friends and pick favorites with employees they are supervising. Makes for a very hostile work environment at times.

    Advice to ManagementAdvice

    Upper management needs to take a more hands on approach in monitoring who they choose to supervise the workers.

  9.  

    Don't!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - In House Ad Agency in Kansas City, MO
    Former Employee - In House Ad Agency in Kansas City, MO

    I worked at Sutherland Lumber

    Pros

    Starter job after high school, if you choose not to go to college

    Cons

    Worked at in house ad agency. Horrible working conditions. Roach infested building with limited heat. No soap in bathrooms. Computer equipment from the 90's. Supervisors mocked gays and minorities at all costs.

    Advice to ManagementAdvice

    Turn on heat, fix the roach problem, Embrace the 21st century,.

    Doesn't Recommend
    Disapproves of CEO
  10.  

    very good place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Delivery Driver in Springfield, MO
    Former Employee - Delivery Driver in Springfield, MO

    I worked at Sutherland Lumber

    Pros

    the pay is good. Lots of overtime. sundays off.

    Cons

    you can work long hours in the summer. this can be good or bad.

    Advice to ManagementAdvice

    they do a good job. if anything maybe more feedback.

    Recommends
    No opinion of CEO
  11.  

    Make sure there is NO other jobs available before you apply for this one.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Chashier/Plumbing in Tulsa, OK
    Former Employee - Chashier/Plumbing in Tulsa, OK

    I worked at Sutherland Lumber

    Pros

    There are very few things to put here, but ill start.

    It's a family run company, you get to meet a lot of people in the workplace a LOT, the CEO of the company came into my store countless times, i spoke to him and many of the family, they are OK people.

    They give bonus's every month, not just to management but to everyone, but dont get to excited, it's only 50 dollars, but hey, its an extra 50 dollars.

    Oh... 10% discount, but thats not good enough to stay.

    Cons

    Downsides, here we go.

    If your are looking for a lot of hours, this is not the place, the only people who get plenty of hours, is management, but even they don't enjoy their job. They work on salary and work 50+ weeks and only get paid for 40. When you're a cashier, or work "The Floor". you usually get a little over 30 hours, unless its in the winter time, then you get 15 hours a week.

    For Cashiers/Floor Workers, there is no such thing as "Vacation", you dont get paid time off, at all. No sick time either, thus a lot of workers, would come to work sick.

    There is no health insurance, no retirement, there isn't anything at all, the only thing they offer is dental, and thats only if you work a 40 hour week... and if your not management, that's not possible

    Management.... Management are taught only a few things, mostly to stay up at the Service counter. From the time you walk in the door and clock in, and then clock out to go home, management has been at the service counter, and hasn't left. They are very bossy twards employees, they don't have any respect for the people that help them what so ever, and nor do they have respect for customers.
    Fighting with customers is a daily ordeal, they don't care if they have your business or not, their philosophy is, if you don't buy from them, someone else will.

    They also have a nack for being short handed, and not worrying about it, and no matter what you say, they wont hire new people untill the boss's boss says something.

    Advice to ManagementAdvice

    Get new senior management. Respect your customers, and employees a LOT more, don't be afraid to hire more people, and give raises. Also, the CEO of Sutherland lumber here is listed as Steve Scott, the company is split into 2, one CEO is Steve Scott, the other is Chris Sutherland.

    Doesn't Recommend
    Disapproves of CEO

Sutherland Lumber Photos

plant soil and pots for plants
whitewood lumber placed in rack for customer purchase

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