Sutter Health Reviews

Updated March 28, 2015
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3.4
182 Reviews
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Recommend to a friend
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Sutter Health President and CEO Pat Fry
Pat Fry
73 Ratings

Pros
  • Great benefits and if you are with the right group can be a rewarding experience (in 13 reviews)

  • They still have a pretty good benefits package (in 9 reviews)

Cons
  • Upper management shows no appreciation of staff, work load unbalanced (in 9 reviews)

  • SMF is currently losing lots of senior management staff due to frustration of not being able to effectively make change (in 3 reviews)

More Pros and Cons

Employee Reviews

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  1. 1 person found this helpful

    Clinical Rotation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Physical Therapist in San Francisco, CA
    Current Employee - Physical Therapist in San Francisco, CA

    I have been working at Sutter Health

    Pros

    Friendly and welcoming staff with ample time for work/life balance

    Cons

    Short on staff and professional development

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful

    4 year employee - highly recommend.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - California in Sacramento, CA
    Current Employee - California in Sacramento, CA

    I have been working at Sutter Health

    Pros

    Excellent compensation plan (nuts to bolts). Competitive wages. Innovate and proactive in competetive market.

    Cons

    There are cons every where you go. Whiners, complainers, etc. You just have to avoid them and not get drawn into their negativity. MOST management I have encountered have a passion for what they do and do it well. Not the case for all, but definitely some. Seems like poor leaders aren't corrected... just ignored or moved around.

    Advice to ManagementAdvice

    Listen to front line staff. They know more than their leads often times...

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful

    Great benefits and opportunities if you like punching time clocks.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Analyst
    Former Employee - Senior Analyst

    I worked at Sutter Health full-time (more than a year)

    Pros

    Great benefits: pension, 401k matching, low healthcare cost for family. Up to date technology and smart people to work with. Collaboration station for meetings is a great resource.

    Cons

    Work environment at Sutter Shared Services (S3) is too rigid. Most employees are non-exempt and requires punching a time clock! No more cubicles or privacy.

    Environment can be distracting to work in. Management's focus is all about meeting SLAs or metrics not about the employee growth or job satisfaction. Very limited PTO (sick, holiday, and pto combined.)

    Advice to ManagementAdvice

    Trust your employees and convert most of the positions to exempt. Put back the cubicles in the offices. Hire and promote employees in management positions based on their performance and abilities not on who they know or how long they've worked there.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful

    Excellent staff and well training clinicians

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - ATE Support in Boston, MA
    Former Employee - ATE Support in Boston, MA

    I worked at Sutter Health

    Pros

    Great deal of potential for growth and upgrading

    Cons

    Choosing Ambulatory first may have caused some logistical problem for hospital procedure workflows

    Advice to ManagementAdvice

    Possibly need more physician advocates

    Recommends
    Positive Outlook
    Approves of CEO
  6. Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in San Francisco, CA
    Current Employee - Manager in San Francisco, CA

    I have been working at Sutter Health full-time (more than 3 years)

    Pros

    Collaborative environment with growth opporrtunities

    Cons

    Large organization that could be more nimble

    Advice to ManagementAdvice

    keep up the great work

    Recommends
    Positive Outlook

    Sutter Health Response

    Mar 20, 2015Sr. Talent Acquisition Consultant

    Thank you so much for your review. Sutter Health works really hard to assure our employees have opportunities to grow within the system.

  7. Monitor Tech

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Monitor Tech
    Current Employee - Monitor Tech

    I have been working at Sutter Health

    Pros

    Good PTO, wonderful health benefits, wonderful staff!

    Cons

    Paying for parking, construction zone, no cafeteria @ SG

    Recommends
    Positive Outlook
    Approves of CEO
  8. Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Information Security Analyst III
    Current Employee - Information Security Analyst III

    I have been working at Sutter Health full-time (more than 3 years)

    Pros

    Great benefits such as pension, health/dental, life insurance and kind of a crappy 401k compared to my last employer but still not bad. Personally had lots of opportunity to move up but that will depend you and how motivated you are.

    Cons

    Regions are doing things their own way BUT we are not moving towards a real One Sutter so I expect good changes to come.

    Advice to ManagementAdvice

    My management is Great, keep up the good work and keep leading this company in the right direction.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 2 people found this helpful

    Tense and stressful work environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sutter Health

    Pros

    Great benefits and great employees and co-workers throughout the facility.

    Cons

    We plus you mantra doesn't apply to employees. A very politically correct atmosphere emanates from management. The Five Pillars and processes to improve them at the local level are forced on employees, and yet its not possible to hold management responsible for their actions. You can't tell the king "he's not wearing any clothes."

    Advice to ManagementAdvice

    To empower your employees, you must listen to them; if you want the truth, you have to suck it up and not retaliate or discount them when they tell you things you don't like. If you expect your staff to respect you, you must show them the same respect that you expect.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. 1 person found this helpful

    Good Health System

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - RN Case Manager in Sacramento, CA
    Former Employee - RN Case Manager in Sacramento, CA

    I worked at Sutter Health full-time (more than 10 years)

    Pros

    At the cutting edge of Case Management process. Competitive Salary. Up to date technology. Patient focused.

    Cons

    Frequent change of course. Inadequate staffing. Poor support of staff.

    Advice to ManagementAdvice

    Before you make sweeping changes to process, get important input from the employees that will need to execute the changes.

    Recommends
    Positive Outlook

    Sutter Health Response

    Feb 19, 2015HR Project Coordinator

    Thank you for your review. We appreciate your feedback, and will share the advice provided.

  11. 1 person found this helpful

    Unruly business processes and high attrition due to dissatisfaction. (SCC)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst in Emeryville, CA
    Former Employee - Analyst in Emeryville, CA

    I worked at Sutter Health full-time (more than 3 years)

    Pros

    Pick up a broad skillset due to interdisciplinary job functions of the team.
    Ability to quickly be a company asset and stand out if you put effort towards this.
    Resourceful and supportive coworkers that can get things done and can be counted on to help with any problem.

    Cons

    Business processes are often unruly.
    Constant battle to get business travel reimbursement corrected due to misinterpretation of policies. When the whole department travels a significant amount, there is little excuse for this.

    Mid-level management lacks discipline in communicating to each other and to their employees.
    Lacks effective employee management causing visible work dissatisfaction for whole teams and erupting in extreme personality conflicts.
    History of relying on disincentives and punitive actions to manage employee motivation and actions.
    Authoritative management style.

    Low standard and sometimes unprofessional product quality is acceptable.
    Arbitrarily stacking more responsibilities on most effective employees to the point of overburdening them instead of training an available coworker to qualify for the role.

    Rampant employee favoritism.
    Corporate politics reduce effectiveness of working with other teams.

    Advice to ManagementAdvice

    Treat the company like it's your own business that you want to succeed. Don't treat the management role the same as being just another task-based employee.

    Stop the naive implementations of quality improvement that often backfire. Request one of the trained project managers in the company to help guide the team managers especially on major internal transitions or to find a hot problem area to work on.

    Train your teams. Whole teams moved into new roles, yet the supervisors stayed clueless on new software the team started using. Make it less difficult to acquire knowledge from existing teams that have similar functions. Harness existing knowledge of pitfalls and successful processes.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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