Sutter Health

www.sutterhealth.org
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Sutter Health Reviews

Updated February 27, 2015
Updated February 27, 2015
172 Reviews
3.4
172 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sutter Health President and CEO Pat Fry
Pat Fry
68 Ratings

Review Highlights

Pros
  • Great benefits and if you are with the right group can be a rewarding experience (in 13 reviews)

  • They still have a pretty good benefits package (in 9 reviews)


Cons
  • Upper management shows no appreciation of staff, work load unbalanced (in 9 reviews)

  • SMF is currently losing lots of senior management staff due to frustration of not being able to effectively make change (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good Health System

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - RN Case Manager in Sacramento, CA
    Former Employee - RN Case Manager in Sacramento, CA

    I worked at Sutter Health full-time (more than 10 years)

    Pros

    At the cutting edge of Case Management process. Competitive Salary. Up to date technology. Patient focused.

    Cons

    Frequent change of course. Inadequate staffing. Poor support of staff.

    Advice to ManagementAdvice

    Before you make sweeping changes to process, get important input from the employees that will need to execute the changes.

    Recommends
    Positive Outlook

    Sutter Health Response

    Feb 19, 2015HR Project Coordinator

    Thank you for your review. We appreciate your feedback, and will share the advice provided.

  2.  

    Unruly business processes and high attrition due to dissatisfaction. (SCC)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst in Emeryville, CA
    Former Employee - Analyst in Emeryville, CA

    I worked at Sutter Health full-time (more than 3 years)

    Pros

    Pick up a broad skillset due to interdisciplinary job functions of the team.
    Ability to quickly be a company asset and stand out if you put effort towards this.
    Resourceful and supportive coworkers that can get things done and can be counted on to help with any problem.

    Cons

    Business processes are often unruly.
    Constant battle to get business travel reimbursement corrected due to misinterpretation of policies. When the whole department travels a significant amount, there is little excuse for this.

    Mid-level management lacks discipline in communicating to each other and to their employees.
    Lacks effective employee management causing visible work dissatisfaction for whole teams and erupting in extreme personality conflicts.
    History of relying on disincentives and punitive actions to manage employee motivation and actions.
    Authoritative management style.

    Low standard and sometimes unprofessional product quality is acceptable.
    Arbitrarily stacking more responsibilities on most effective employees to the point of overburdening them instead of training an available coworker to qualify for the role.

    Rampant employee favoritism.
    Corporate politics reduce effectiveness of working with other teams.

    Advice to ManagementAdvice

    Treat the company like it's your own business that you want to succeed. Don't treat the management role the same as being just another task-based employee.

    Stop the naive implementations of quality improvement that often backfire. Request one of the trained project managers in the company to help guide the team managers especially on major internal transitions or to find a hot problem area to work on.

    Train your teams. Whole teams moved into new roles, yet the supervisors stayed clueless on new software the team started using. Make it less difficult to acquire knowledge from existing teams that have similar functions. Harness existing knowledge of pitfalls and successful processes.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Left due to lack of opportunities for advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Business Analyst in Sacramento, CA
    Former Employee - Senior Business Analyst in Sacramento, CA

    I worked at Sutter Health

    Pros

    People in IT are knowledgable and have the needed cooperative spirit. Fairly well-define processes for getting things done.

    Cons

    No upward mobility; Sutter has taken to the strategy of hiring contractors instead of promoting from within - seems they are not committed to the long-term growth of the employee base.

    Non-exempt IT staff often mis-categorized as such; Analysts often function as Project Managers, making independent decisions (accountable for them), and directing work activities of others without direct supervisory responsibility. Huge deficiency when it comes to the ultimate of time-sensitive patient care; non-exempts must clock out at 8 hours unless O/T approved, and then resume the next day, instead of finishing what can be finished.

    Advice to ManagementAdvice

    1 - listen to your employees, for they typically know more than you do
    2 - insist that those in decision making positions have actually worked in (or even visited) a hospital other than as a patient. Get to know hospital administration and IT strategies before making decisions which often have negative impacts.
    3 - learn that when your knowledgable talent leaves the company, you lose.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Short employment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sutter Health

    Pros

    Coworkers are helpful, pay is line with the industry

    Cons

    Not so good benefits and slow chance of getting a promotion

    Neutral Outlook
  6.  

    Intern

    Current Intern - Anonymous Intern
    Current Intern - Anonymous Intern

    I have been working at Sutter Health as an intern (more than a year)

    Pros

    Employees are very kind. I am not afraid to ask questions or simply talk to people.

    Cons

    Commute can take a large portion of time.

    Sutter Health Response

    Feb 19, 2015HR Project Coordinator

    We are happy to hear we employ kind people. Thank you for submitting your review.

  7.  

    Overworked underpaid

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sutter Health

    Pros

    Pleasant working environment, never a dull moment, nice urban location in Oakland, difficult to get fired, high emphasis on patient care.

    Cons

    Compensation is below industry norms, although some long time employees are paid more than they are worth. Management is definitely top-down and hierarchical.

  8. 3 people found this helpful  

    Overworked and lack of support.....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sutter Health full-time (more than 3 years)

    Pros

    Health care is provided as a benefit, there are a lot of hard working individuals who want to do their very best for the patients and their families

    Cons

    Lack for visions and planning by management with no attention to details makes for an environment where it is impossible to achieve the goals without either failure or a nervous breakdown

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sutter Health

    Pros

    Good pay, qualty financial performance

    Cons

    Lay offs, lakc of growth,

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
  10.  

    Good Place to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sutter Health

    Pros

    Work Life Balance and training

    Cons

    Benefits not the best in market

    Recommends
    Positive Outlook
    Approves of CEO
  11. 2 people found this helpful  

    Stay Away from Sutter

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sutter Health

    Pros

    Good benefits
    Great place to work for you slackers out there
    That's it!

    Cons

    Old fashioned management style
    Poor communication
    Punching the time clock is more important than getting the job done
    Overwork high performing employees, chasing them away
    Old buildings with environmental issues
    Older employees into game playing and politics big time and get away with it
    Slacker employees receive more credit than they deserve - no management or consequences for inability to get the job done
    Hard working employees are just worked harder and not given any credit

    Advice to ManagementAdvice

    Learn to be better managers
    Improve communication skills
    Very dysfunctional organization
    Good place to work for slackers but not for managers

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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