Sutter Health

  www.sutterhealth.org
  www.sutterhealth.org

Sutter Health Reviews

Updated October 22, 2014
Updated October 22, 2014
151 Reviews
3.6
151 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sutter Health President and CEO Pat Fry
Pat Fry
60 Ratings

Review Highlights

Pros
  • Great benefits and if you are with the right group can be a rewarding experience (in 12 reviews)

  • They still have a pretty good benefits package (in 9 reviews)


Cons
  • Upper management shows no appreciation of staff, work load unbalanced (in 9 reviews)

  • SMF is currently losing lots of senior management staff due to frustration of not being able to effectively make change (in 3 reviews)

More Highlights

Employee Reviews

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  1.  

    Sutter Health has great views, but terrible follow through.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CMA in Lodi, CA
    Current Employee - CMA in Lodi, CA

    I have been working at Sutter Health full-time (more than 10 years)

    Pros

    Medical benefits and training are about the only good things in current months,

    Cons

    Just about everything else. We are understaffed, over worked and underpaid.

    Advice to ManagementAdvice

    Remember where the money is coming from. Without the physicians and MA staff, no income would be made.. to anyone. Remember to follow through on projects started, and allow for appropriate staff in ALL areas that have direct patient care. Patients notice.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Good company to work for

    Former Employee - Administrative Coordinator in Roseville, CA
    Former Employee - Administrative Coordinator in Roseville, CA

    I worked at Sutter Health as a contractor (more than an year)

    Pros

    They are a fair company and they have a lot to offer. Many opportunities with a variety of experience levels. Get your foot in the oor and you'll have a great career ahead of you.

    Cons

    The hours I wanted to work at Sutter were not available for me to work. I wish they were because I would have jumped at the opportunity to work there as a full time employee.

  3.  

    Shared Services

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Accounting Intern in Roseville, CA
    Current Employee - Accounting Intern in Roseville, CA

    I have been working at Sutter Health as an intern (more than an year)

    Pros

    I learned a lot as an intern at Sutter for the past year. I would recommend any Sacramento student that is majoring in accounting or finance.

    Cons

    The training wasn't that great for interns.

    Advice to ManagementAdvice

    Make the training process easier for the interns you hire.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Sutter Health

    Pros

    Dedicated team, stellar patient care

    Cons

    Some challenges with good leaders

    Advice to ManagementAdvice

    Keep us the great work!

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Service Desk Support Analyst

    Former Employee - Service Desk Analyst
    Former Employee - Service Desk Analyst

    I worked at Sutter Health as a contractor (more than 5 years)

    Pros

    Was able to gain experiance with a vast number of different applications and technologies.

    Cons

    Very little positive feedback from managers

    Advice to ManagementAdvice

    Taking a high number of calls is not always beneficial. Its whether the number of calls were correctly resolved or addressed during the call that is beneficial.

  7.  

    Difficult to advance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sutter Health full-time (more than 10 years)

    Pros

    Compensation after many years is very good. Lots of vacation time and it is easy to use. Flexible hours.

    Cons

    Lack of training for new hires. Structure values people in Sacramento more than other areas. Lack of clear vision for expectations for team.

    Doesn't Recommend
    Neutral Outlook
  8.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Recruitment Specialist in Sacramento, CA
    Current Employee - Recruitment Specialist in Sacramento, CA

    I have been working at Sutter Health full-time (more than an year)

    Pros

    Flexible, great benefits perks and company values

    Cons

    Company is really big. Difficult to voice opinions.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Great company with lots of room to move

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sutter Health

    Pros

    Great company to work for, lots of opportunities to move around and gain experience. Management is friendly and wants to keep employees! And the pay/ benefits can't be beat.

    Cons

    It's a really complex system that doesn't make much sense, so getting things done in different regions (if you work in the System Office) is a headache!

  10.  

    Amazing company that promote team work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Liaison in Sacramento, CA
    Current Employee - Liaison in Sacramento, CA

    I have been working at Sutter Health full-time (more than 3 years)

    Pros

    Many opportunities for advancement and the promote career development. Doctors are easy to work with and they help you to succeed.

    Cons

    Sometimes they can try to micro manage and too much pressure can be given to management. Pay increases are set so there is no true reason to go above and beyond what is necessary.

    Advice to ManagementAdvice

    Continue to listen to your employees and increase pay by allowing managers to reward with better performance.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Poor management and work/life balance.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sutter Health

    Pros

    Compensation = fine
    Benefits = pretty good, but could be better

    Cons

    Sutter is operating very lean due to poor financial performance-- there were many layoffs and they moved to centralizing many business functions in Roseville, CA. Many processes are not running smoothly anymore. This model will take time to fix.

    The biggest issue is having very poor work/ life balance. Leadership/ management doesn't care how truly thin we are operating or recognize it in any meaningful manner. Management rarely asks about the challenges we face, but even if they do, they don't attempt to really do anything about it. The answer is work more hours and just get it done... even if it is rushing to get something done just for the sake of crossing something off the annual plan, fully knowing rework will need to occur later. What an incredible waste of time and inefficient way to operate. I understand the importance of trying to measure performance, but clearly, leadership has not caught on that there is a difference between looking like you accomplished something on paper vs. actually accomplishing something. What happened to the idea of doing quality work over quantity? If you like doing quality work the first time to prevent inevitable headaches down the road, this is not the organization for you.

    Doesn't Recommend
    Disapproves of CEO

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