Sutter Health

  www.sutterhealth.org
  www.sutterhealth.org
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Sutter Health Reviews

Updated September 11, 2014
Updated September 11, 2014
142 Reviews
3.6
142 Reviews
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Sutter Health President and CEO Pat Fry
Pat Fry
54 Ratings

Review Highlights

Pros
  • Great benefits and if you are with the right group can be a rewarding experience (in 10 reviews)

  • They still have a pretty good benefits package (in 9 reviews)


Cons
  • Upper management shows no appreciation of staff, work load unbalanced (in 9 reviews)

  • Decision-making can be agonizingly slow (in 3 reviews)

More Highlights

Employee Reviews

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  1.  

    Not immune to corporate America thinking

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sutter Health full-time for less than a year

    Pros

    I met some really good people, ones I really enjoyed seeing each day. The managers are really personable, and there are some employees who are very dedicate, to the point where it cuts into their personal lives.

    Cons

    -They expect managers to work weekends and pseudo-holidays, even if they work 50+ hour weeks.
    -staffing levels were kept at a minimum, which led to employees having to work overtime week after week.
    -some of the processes were outdated, not even using computers to handle tasks that would take a fraction of the time if they did

    Advice to ManagementAdvice

    Listen to employees and learn exactly what they do on a daily basis to better improve work/life balances. If nothing else, trust the numbers that show the need for more staff on a permanent basis, not crisis by crisis.

    Doesn't Recommend
    No opinion of CEO
  2.  

    Working here was like walking into a snake pit every morning.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Specialist  in  Sacramento, CA
    Former Employee - IT Specialist in Sacramento, CA

    I worked at Sutter Health full-time for more than a year

    Pros

    Its a great place IF and that's a bit IF you are within the Golden Circle. If not, management will make your life a living hell. The "Pro" is only if you are in that Golden Circle.

    Cons

    Way too many to list, however - lack of communication and clear direction is a huge problem.

    Advice to ManagementAdvice

    Make your stated business culture a reality. Don't just talk the talk - walk the walk and provide beneficial guidance for specific projects to employees. They cannot know what you want by osmosis.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Laid off after nearly 30 years due to our new National Healthcare Initiative.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Office  in  Modesto, CA
    Former Employee - Office in Modesto, CA

    I worked at Sutter Health full-time for more than 10 years

    Pros

    Salary, health insurance, paid time off, vision, dental, however they are cutting these. Management used to be good before Sutter took over.

    Cons

    Outsourcing every thing possible and consolidating hundreds of office support jobs to one center for all Sutter Health affiliated hospitals and medical groups, HIM, accounting, HR, EAP. Hundreds have beeb laid off.

    Advice to ManagementAdvice

    Quit thinking only about your own pocketbooks. You have left a lot of people out on the streets.

    Doesn't Recommend
    Neutral Outlook
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  5. 1 person found this helpful  

    Sutter Health - Technical Services

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Project Manager  in  Mather, CA
    Former Employee - Senior Project Manager in Mather, CA

    I worked at Sutter Health full-time for less than a year

    Pros

    Sutter Health medical practitioners are first rate. Hopefully dependance on Information Technology will not detract from their ability to provide good care, because Sutter Health Information Services is a tremendously immature organization.

    Cons

    Project Managers were placed into highly volatile positions, expected to represent the interests of Servcie Line Management. That's normal and definitely not the problem. The Management would hide behind the Project Managers. On occasions when the other Service Lines would push back (which they do, because senior leadership does nothing to facilitate their effectively working together) and while the Project Manager was doing exactly as directed, the Management would play dumb and throw the Project Manager to the wolves. This is compounded by Sutter Health insisting on underpaying resources (employees and contractors). The talented ones leave for greener pastures, while the rest are promoted into more senior roles.

    Advice to ManagementAdvice

    Take a moment to spend some time with the Management from the other Service Lines, genuinely collaborating with them to successfully provide services that benefit the organization as a whole. Work with the Service Lines to understand and anticipate their needs. You spend way too much effort being reactive. Try to be proactive for a change. Learn to quickly make a decision and stand by it. Stop hiding in the trenches and expending all your effort to defray responsibility. Lastly, hire and promote managers that actually have a clue how to manage resources and hold them accountable to deliver results.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 5 people found this helpful  

    Not the employer of choice anymore.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SHSS  in  Sacramento, CA
    Current Employee - SHSS in Sacramento, CA

    I have been working at Sutter Health full-time for more than 8 years

    Pros

    The only pro that I can think of is that there are some amazing people that are employed at Sutter Health that are very dedicated.

    Cons

    Sutter Health is just like any other low grade 3rd world business. They continue to take from their loyal employees. Currently relocating which means a further drive for a lot of the employees. Discontinuing longevity bonuses, raising the cost of medical benefits and reducing yearly raise percentage by a whole percent. So for example if you are doing your job up to their standard you would only get a 2% raise, this isn't even a cost of living raise. Sutter used to pride themselves as the Employer of Choice. Can't say that I would label them as that anymore.

    Advice to ManagementAdvice

    Support your loyal employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Office Staff - SPMF, San Francisco

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Office Staff  in  San Francisco, CA
    Current Employee - Office Staff in San Francisco, CA

    I have been working at Sutter Health full-time for more than a year

    Pros

    Health benefits are fantastic; location for public transportation is good and free shuttle service between locations. Co-workers are helpful and easy to work with.

    Cons

    Upper management shows no appreciation of staff, work load unbalanced. Preferential treatment shown to some. Some staff are located in cramped too small cubicles. Moral very low. Poor communication.

    Advice to ManagementAdvice

    A little staff appreciation goes a long way...... Get to know who your employees are, we are there in the office you just don't seem to see us. Do you know our names or what we really do? Make an effort to find out, your company doesn't run without us. There is a reason so many people are jumping ship. Have a monthly lunch, raffle gift cards.....employees that feel somebody cares are much happier workers...even putting in the effort to pretend you care works.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Not everyone is created equally

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - EHR Imlementation
    Former Employee - EHR Imlementation

    I worked at Sutter Health full-time for more than a year

    Pros

    Some very nice people work at Sutter

    Cons

    Loyalty at Sutter is very unidirectional.

    Advice to ManagementAdvice

    Show some respect for your employees,

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Too much politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sutter Health full-time for more than a year

    Pros

    Good Benefits
    decent potential for growth

    Cons

    The company is run by assistants rather than the leadership team. People are fired on the basis of what the assistants have to say.

    Advice to ManagementAdvice

    Get a back bone. Quit letting your assistants tell you who should be fired/hired.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Worst place ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Patient Services Coordinator  in  Davis, CA
    Former Employee - Patient Services Coordinator in Davis, CA

    I worked at Sutter Health full-time for less than a year

    Pros

    The recruiters do a great job at attracting you to a position and screening information about you and whether you would be the right fit.

    Cons

    I had different recruiters from different areas calling about the same time. Poor organization techniques. Anyway, this place is a hot mess. Managers overlook the cliques and do not discipline poor behavior. New blood to the organization is not always acceptable. They need more tactical and better training programs. Just because someone knows what it is and how its done; does not always mean the situation is always going to be the same.

    Advice to ManagementAdvice

    Need better training mechanisms. Other organizations are thriving with training modules. Skip the pencil and paper for technology driven platforms...please!! It will help with retention and control your budget.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 8 people found this helpful  

    A Hot Mess

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Electronic Medical Record Team Member  in  San Francisco, CA
    Former Employee - Electronic Medical Record Team Member in San Francisco, CA

    I worked at Sutter Health

    Pros

    Good benefit package, located in the beautiful city of San Francisco, good healthcare providers, good co-workers. Shuttle service provided for travel throughout San Francisco.

    Cons

    Chaotic. Very poor leadership. Poorly thought through strategies for IT implementation that in the end impacts the providers and patients. Extremely competitive workplace- very little collaboration. Rigid rules. No room for creativity or out of the box thinking.

    Advice to ManagementAdvice

    Slow down. It's better to do something right than quickly. Respect your employees as individuals. Focus less on your project plan and more on what's really happening.

    Doesn't Recommend

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