Swatch

  www.swatchgroup.com
  www.swatchgroup.com

Swatch Reviews

Updated December 19, 2014
Updated December 19, 2014
78 Reviews
2.1
78 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Nick Hayek Jr.
37 Ratings

Review Highlights

Pros
  • 50% Employee Discount after 90 days of employment (in 7 reviews)

  • Great product, brand recognition, and customer base (in 6 reviews)


Cons
  • There is no room for growth or movement, your manager has all the power (in 7 reviews)

  • no room for growth within the company (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Amazing company, great pay, and great people!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Swatch full-time (less than an year)

    Pros

    The product, atmosphere, people, and annual manager meetings!

    Cons

    Sometimes store managers are micro-managed. Not sure if their is room for growth.

    Advice to ManagementAdvice

    keep it up!

    Recommends
    Positive Outlook
  2.  

    fun work environment and good hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Key Holder in Dallas, TX
    Current Employee - Key Holder in Dallas, TX

    I have been working at Swatch

    Pros

    Fun work environment and great staff at store level

    Cons

    I make less than one of the sales associates even though I old a higher position and have more experience. Upper management uses too much micro management.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    It's ok but not for the long term

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Coordinator in Weehawken, NJ
    Former Employee - Marketing Coordinator in Weehawken, NJ

    I worked at Swatch full-time (more than an year)

    Pros

    Office environment is nice, there are a lot of younger professionals, monthly employee appreciation, great office location, overall a 9-5 culture

    Cons

    not much room for growth, many employees go elsewhere when promotion/raises are unobtainable, salaries are below industry standard, there is no creativity coming out of the US because everything is funneled from the HQ in Switzerland

    Advice to ManagementAdvice

    Create more training programs and career development programs.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Lucky to land with such a caring DM within the company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Swatch

    Pros

    Pros being the DM actually cares and works around the clock like a slave to take care of her stores and staff. It's one thing to work FOR someone, but it's another thing to work WITH someone. At this location you work WITH the DM. She cares about her ppl and will do what it takes to make them happy and content. No problem is too big and no complaint is too small. I honestly applaud her hard dedicated work she puts in. SHE creates an amazing environment. It's your job as manager to keep it that way. The pay is great as well.

    Cons

    The health benefits could be a little better:-)

    Advice to ManagementAdvice

    To the Midwest DM please do keep up your hard work. It shows to the right ppl:-) appreciated by the ones who deserve it. Also I applaud the Brand Ambassador for really being involved in each store and interview. That takes extra work on top of his job and he still does it. Good job to you two! :-)

  6.  

    Great DM who helps!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Key Holder
    Former Employee - Key Holder

    I worked at Swatch full-time (less than an year)

    Pros

    Great Swiss watches! Great bonus structure as well as monthly incentives if your store hits goal!!
    Mid-West DM works with you to help you understand the business. Gives awesome feedback and recognizes hard work through out the district! Mid-West DM cares about her employees and wants you to succeed in your job!

    Cons

    Maybe some better health benefits, but they aren't too bad! Not too many complaints on this section for the company!

    Advice to ManagementAdvice

    Keep up the great work! It doesn't go Unrecognizable! Swatch is really coming back!

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 2 people found this helpful  

    Be careful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Field Trainer in Los Angeles, CA
    Former Employee - Field Trainer in Los Angeles, CA

    I worked at Swatch full-time (less than an year)

    Pros

    They pay offer was great, half off watches is cool as well as great opp to travel

    Cons

    A very gossipy "He said She said" organization. Took a position here after a decade of success at a larger company and within my first month my work ethic and honesty was directly questioned, in fact I was called a liar on a conf. call, with HR on the line, and the HR rep did nothing, despite the fact that ever allegation against me was untrue, and I had/have documented proof. Wasted a month of my life (actually two as it took 5 conf. calls over a month to get the gig).

    Advice to ManagementAdvice

    Listen to both all sides involved, don't give the crazy keys to the asylum, and be aware that some of your employees and practices are just a lawsuit waiting to happen.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Great if you want retail as a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Full Time Keyholder in Indianapolis, IN
    Former Employee - Full Time Keyholder in Indianapolis, IN

    I worked at Swatch full-time (more than an year)

    Pros

    Good pay for full time for a retail job, can't speak for/against part time

    Base pay plus commission for non management, and it's a decent commission percentage, especially if the store makes the month

    You learn management skills at the key holder level, and if you want it and work for it you can move up

    Fantastic brand

    DM does care about employees. Mine did anyway, can't speak for the rest.

    Cons

    Timely advancement may require relocation if your store management team does well

    Your experience can vary vastly from store to store. But to be fair that can happen at any mall retail company

    Metric goals can be hard to reach if your store does a lot of service (bands, batteries, etc)

    Advice to ManagementAdvice

    Be more transparent when it comes to major releases. We had people asking for Sistem51 for a long time and didn't know for sure when we were getting it in the US until a week or two before it launched.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Just OK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Swatch part-time

    Pros

    Decent company with great products

    Cons

    unfair pay and incohesive management team

  10. 3 people found this helpful  

    Incompetent and phony DMs that are just as plastic and cheap as the watches we sell; a complete waste of manpower.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Keyholder - Midwest
    Current Employee - Keyholder - Midwest

    I have been working at Swatch part-time (more than an year)

    Pros

    Nice benefits. Discount on watches only.

    Cons

    If only corporate office could spend more time with DMs out in the field they might finally see just how ineffective they truly are and how frustrating that is for the stores. DMs are utterly lost without ‘picture guides’ provided directly from Switzerland. Emailing out the useless morning cheerleading message is the limit to their managerial abilities. More often than not they are unable to answer questions about simple operational duties, only to refer you to another store manager for the answers.
    DMs and HR still unwilling to promote from within. Even promotions from part time to full time they refuse to give the ok; Telling the part timer they are "not experienced enough", saying they will help you grow into the position and then never utter another word about it. Forget about moving up. Bogus excuses from an equally phony corporate team. The fact that HR and the DMs are now so chummy makes it even more questionable. Very unprofessional and makes it impossible to go to HR with concerns. Don't expect your "friendly" DM to ever back you up, if your not their smoking break buddy they won't go to bat for you.

    Advice to ManagementAdvice

    Hold the DMs accountable. Appoint some DMs who have something to offer and who are not there just to react. Anyone can hire just a walking hairdo to fill a position. Instead give us real leaders who stores can respect and learn something from. Right now they are the joke of the district, never obliging when you need them and incapable of bringing much to the table.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    No room for growth!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Swatch full-time (more than 3 years)

    Pros

    Employee appreciation day and an employee discount.

    Cons

    The HR department is a joke, they do nothing. Employees can't really reach out to them for any help, it will make the problem worse. Don't believe anything they tell you.
    There is no room for growth or movement, your manager has all the power. In this place you are not measured by your work, your worth is all on your manager, if he/ she likes you, you're good, if not you are not getting anywhere.
    Swatch has lost good employees, they refuse to change their micromanaging ways. There are some 'directors' that have no clue what they are doing and you are expected to follow their lead, ridiculous.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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