Sweet Factory Reviews

Updated August 11, 2015
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2.7
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David Kim
2 Ratings

13 Employee Reviews

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  1. Sales Person

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA
    Recommends

    I worked at Sweet Factory part-time (More than 3 years)

    Pros

    I've worked for a Sweet Factory franchise for almost four years. The hours are flexible which allowed me to go to school and have a part-time job. I've met some of the best employees and friends here. Even though it was a tight-knit family, all of us were professional. Here, I learned to build customer service communication skills. The manager was friendly and allowed me to learn a lot more than what my position entailed. Also, I learned how to make sales in a different language because of the diverse community.

    Cons

    There were slow days which forces you to keep busy. Parents do not always supervise their children.

    Advice to Management

    Price for candy can be expensive.


  2. Salesperson

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great customer service opportunities and great candy

    Cons

    Forced to stay behind register and not interact and help custometrs

    Advice to Management

    Let employees walk around more from behind the register


  3. Fun products, paranoid supervisors

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Salesclerk in Bellevue, WA
    Former Employee - Salesclerk in Bellevue, WA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Sweet Factory (More than a year)

    Pros

    Fun products, good customers, samples, employee discount

    Cons

    Stressful environment, frequent tests

    Advice to Management

    I enjoyed my time at this store, but in the future I think employees would feel more valued if they did not feel like they were being spyed on and tested all the time.


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  5. Associate manager

    Former Employee - Anonymous Employee in San Antonio, TX
    Former Employee - Anonymous Employee in San Antonio, TX

    Pros

    Absolutely no pros in working here except that it was easy standing around all day.

    Cons

    The girls i worked with were totally immature including the manager who is 34 acting like a damn highschooler. Who rides the clock does nothing sits in the backroom all day. Leaves & stays clocked in. Favoritism towards other employees. Nothing but drama & gossip with the manager & employees. Absolutely no growth within the company its a sinking ship with stores always closing in other states. No pay raises no bonuses no employee recognition. The store is old their computers & technology is completely archaic. The closing process is ridiculous to many repeating steps of the same spreadsheets. To much work & not enough pay. The only one milking it is the manager & thats it. The candy is ridiculously over priced its dirty idk how many times i seen candy dropped & then dusted off & put back in the bins or boxes Its the only one left in san antonio & its bound to close soon at the rate its going. Advice to future employees NEVER WORK HERE its a horrible workplace.

    Advice to Management

    There's really nothing that can be done to fix this store it sucks in general including the manager


  6. Cashier

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good first job experience, simple

    Cons

    Low pay, no career growth opportunity within the company

    Advice to Management

    Try to keep consistency in all stores.


  7. Laid Back, but boring.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier, Sales, Restocker, Etc in San Jose, CA
    Current Employee - Cashier, Sales, Restocker, Etc in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Sweet Factory part-time (More than a year)

    Pros

    It's an easy job, and you're on your own. Pretty much getting paid for just simply watching the store and keeping things in order.

    Cons

    Working alone and it gets boring fast. As well as everything in our store is outdated (the registers, stereo system, pretty much everything) and that the a/c and the cola machine haven't been working even before i started working there. I don't know why nothing has been changed or updated. Everyone that's working alongside myself, is getting tired that nothing has changed. Even more so, that we get a lot of complains here and there that our prices are too expensive - even for a small batch of candy...

    Advice to Management

    send a check up on the stores, especially whoever manages them.


  8. All work no pay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Area Manager
    Former Employee - Area Manager
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Sweet Factory full-time (More than a year)

    Pros

    Free laptop and we traveled alot

    Cons

    No room for personal growth. My regional director was a micro-manager


  9. Laid back job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Newark, CA
    Former Employee - Sales Associate in Newark, CA
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Sweet Factory part-time (More than a year)

    Pros

    Working with sweets in a happy atmosphere and customers with a mutual love of sweets

    Cons

    Occasionally slow, working alone, cutting hours

    Advice to Management

    needs newer technology and no room for growth


  10. It's okay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Spokane, WA
    Current Employee - Cashier in Spokane, WA
    Doesn't Recommend
    Neutral Outlook

    I have been working at Sweet Factory part-time (Less than a year)

    Pros

    Nice customers. You get to be around candy

    Cons

    Old technology. No scanner and you have to enter everything by sku number which I find kind of weird since all my past jobs never used this. My manager also kind of put me down during my interview/beginning of job which made me feel very intimidated to even continue with the job.

    Advice to Management

    Get better technology, would make checking out for customers a lot easier


  11. I'm just not happy.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Santa Rosa, CA
    Current Employee - Sales Associate in Santa Rosa, CA
    Doesn't Recommend
    Neutral Outlook

    I have been working at Sweet Factory part-time (Less than a year)

    Pros

    You can have ok candy.

    Cons

    They cut your hours, they don't pay a living wage, the uniforms are ugly, & the candy is mediocre.



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