SwimOutlet.com

  www.swimoutlet.com
  www.swimoutlet.com

SwimOutlet.com Reviews

Updated October 2, 2014
Updated October 2, 2014
32 Reviews
2.4
32 Reviews
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Recommend to a friend
Approve of CEO
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Avi Benaroya
11 Ratings

Employee Reviews

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  1.  

    I love working for Swimoutlet.com because the job is easy and there is a great atmosphere.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Warehouse Associate in West Chester, OH
    Current Employee - Warehouse Associate in West Chester, OH

    I have been working at SwimOutlet.com full-time (less than an year)

    Pros

    They offer free lunches a few times a month as well as a free gym membership. They also pay for a couple runs/walks for you to participate in. Most of the employees are extremely helpful and friendly and the job is extremely easy. Management is amazing and they take care of their employees to the best of their abilities. Also, there are opportunities for personal growth if you take the initiative and do your job well. Management will recognize your hard work.

    Cons

    The pay rate is low compared to similar jobs in the area. There are a few employees who are a pain to work with but you find those kind of people anywhere. Unfortunately, there are a few supervisors and co-workers who pick favorites.

    Advice to ManagementAdvice

    My advice would be to recognize that the starting wage might be too low for the area and type of work. Employees will be tempted to leave for better, higher paid opportunities. The wage might also make prospective employees not want to take the job. Also, continue to offer the unique incentives that you currently do because that helps make employees feel like the work they do is worth it because the wage is so low. Maybe even look into a few more incentives for your employees or a recognition program directly from management as well as the current program from peers.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Good 1st Office job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SwimOutlet.com full-time (more than an year)

    Pros

    Growth opportunities were great here

    Cons

    I don't have any here

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Customer Service Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Newark, CA
    Former Employee - Customer Service Representative in Newark, CA

    I worked at SwimOutlet.com full-time (more than an year)

    Pros

    Free lunch! We were also able to request our favorite meals, discounts on everything! $500 gift card every November

    Cons

    There were cliques every where! Depending on who you were, you were able to go to starbucks and take a 20 min break but if you were a new employee you would get written up for doing such things. FAVORITISM, nepotism. When I was interviewed I took the job in hopes of being able to move up however it seemed like close friends and family had already spoken for the positions. Pay was 14 hr/

    Advice to ManagementAdvice

    I have no advice, it has been so long and the company has expanded so much that I'm sure they are in a much better place.

    Doesn't Recommend
    Approves of CEO
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  5. 2 people found this helpful  

    Short and Simple

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in San Jose, CA
    Former Employee - Customer Service Representative in San Jose, CA

    I worked at SwimOutlet.com as a contractor (less than an year)

    Pros

    Company looks for you to be very independent with your work task. Make decisions on your own without having to ask a manager or supervisor what you should do. You have your own office space and you do things the best way that is available for you to do.

    Cons

    Office "cliques" were already established so there wasn't really a warm welcoming from some employees

    Recommends
    Neutral Outlook
    Approves of CEO
  6. 2 people found this helpful  

    The Webs Worst Swimwear company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in San Jose, CA
    Former Employee - Customer Service Representative in San Jose, CA

    I worked at SwimOutlet.com full-time (less than an year)

    Pros

    Office Culture: About 98% of the Customer Service floor staff have no actual knowledge about what they are selling. For a company who supposedly specializes in swimwear the most common sports knowledge Customer Service staff has is for Baseball, Football, etc. Senior employee's will advise new hires to 'do what I do... just fake it' if you have any serious product questions.

    Management: The current management are actually all former floor staff with no real or previous managerial or supervisory experience. Managers encourage you to be independent for this very reason. It does not build trust in a company when new employees come in with more supervisory experience than the established management and supervisory team.

    Call Center/Office Space: You do have a large space to yourself. Computers are outdated and supplies are beyond basic for serious call center work. Chairs are beyond useless. When working in a call center back support is as basic a need as air. and the chairs here are broken, damaged and worn.

    Twice a week catered meals: If you like humus and very rare cooked meat you will enjoy this.

    Benefits: Basic coverage options.

    Wages: $2.00 over the San Jose minimum of $10.00.

    Holiday Party: A very fun event and management provides you with a yearly assortment of gifts. What can be very scary is after the party employees will be heard asking how quick they can sell the items online or pawn for cash.

    Exercise class's and health focused events: Company does provide various 'health' events. You are expected to take these class's off the clock or during your lunch period. Recently, company had a event were employee's were encouraged to walk for exercise. The problem with that is Customer Service staff are not allowed to leave their cubicles so the majority could not take part as other staff who had free access to walk around the company office.

    Cons

    Leadership lack any real knowledge on how to lead others or supervise. Which has caused a lack of respect in the eyes of floor staff seeking assistance. Leadership say they encourage independence but will then not educate employee's fully on company polices or department 'rules'. This leads to some employee's being left wanting for decent support to do their jobs properly.

    Employee cliques have existed and flourished under the current supervisory and management since all the good supervisory and leadership left around 2012. Those in the popular cliques are given a wide berth to break company rules as they see fit and supervisors work diligently to protect them. These same groups will provide misinformation and harass employees they feel threaten their protected status.

    Growth: Practically non-existent within the company.. Most employees tend to leave for other companies within a year as raises do not happen.

    Human Resources: They encourage approaching them with concerns but this is a sad ruse. Human Resources works for the company and not the employee so they will assist management in creating a case for your dismissal when told to.

    Advice to ManagementAdvice

    You know what you are doing. Quit acting oblivious to the truths of what is happening. It becomes sad when management acts friendly one moment then turn into two faced beasts at the drop of a hat.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 3 people found this helpful  

    Good stepping stone, no room for advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SwimOutlet.com full-time

    Pros

    Swimoutlet.com is a good stepping stone and great place to learn essential skills and experience. Flexible hours and relaxed work environment.

    Cons

    Only pets of management are ever given promotions and insane raises. They have free lunches and workout classes, but to be honest these are merely illusions to mask the fact that salaries are horrendously lower than industry standard.

    Advice to ManagementAdvice

    Retain top talent by giving credit when credit is due, and communicate company goals better.

    Recommends
    Negative Outlook
    Disapproves of CEO
  8.  

    Fast paced

    Former Employee - Customer Service Representative in San Jose, CA
    Former Employee - Customer Service Representative in San Jose, CA

    I worked at SwimOutlet.com part-time (less than an year)

    Pros

    decent pay, friendly environment, good perks

    Cons

    job can get monotonous at times

  9. 6 people found this helpful  

    Truth in Advertising -

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous in San Jose, CA
    Current Employee - Anonymous in San Jose, CA

    I have been working at SwimOutlet.com full-time (more than an year)

    Pros

    You're employed making income for your family.

    Company recently stopped a long standing tradition of celebrating employee's birthdays.

    Cons

    Pay - Just above the minimum for San Jose

    Support - Your only support are your co-workers and the senior workers if they feel threatened by you will try to have you fired or give you false information when you ask for help. Managers and Supervisors never keep staff updated to changes or issues as they arise till hours later if you are lucky.

    Benefits: Basic level of health benefits that require you to make a hefty contribution too and at the hourly rate you are paid it can eat into your income. Office equipment is ancient and appear to be from second hand office supply chains.

    HR: Do not go to HR with any issues as they will use this for building a case against you if you become a target of managment.

    Advice to ManagementAdvice

    Do an audit of your company and invest to the future. So much wasted potential and no one appears to care. Fostering a negative unproductive environment will only encourage more employees to leave for brighter pastures.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 3 people found this helpful  

    Decent for a temp or par time job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SwimOutlet.com full-time

    Pros

    First shift Monday through Friday schedule is nice. Decent benefits if you're full time for 6 months or longer. Occasional lunches for regular staff.

    Cons

    The pay is not great and raises are practically non existant. Managers/supervisors openly pick favorites, have even fired other employees for them. Overall, it's a very unprofessional enviornment and feels like high school all over again.

    Advice to ManagementAdvice

    Management needs to get it together. This company has a ton of potential but wont get anywhere with their current attitude and policies. Hire the right people for the right positions.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 6 people found this helpful  

    High Turnover

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Jose, CA
    Current Employee - Anonymous Employee in San Jose, CA

    I have been working at SwimOutlet.com full-time

    Pros

    Flexible
    Great Entry Level Positions
    Catered Lunch (2x a week)

    Cons

    The pay here is below competitors
    Turnover rate is extremely high
    No guaranteed promotion/salary increase
    People who worked here for years in same position!

    Advice to ManagementAdvice

    Make salary higher, you're never going to grow correctly with this business practice.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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