Swirl Reviews

Updated August 26, 2015
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3.3
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Martin Lauber
10 Ratings

29 Employee Reviews

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  1. Helpful (3)

    Good company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in San Francisco, CA
    Current Employee - Account Manager in San Francisco, CA
    Recommends
    Positive Outlook

    I have been working at Swirl full-time (More than 3 years)

    Pros

    Good company with great culture, benefits and work life balance. Driven and compassionate leaders who are invested in your professional and personal development. Opportunity for autonomous growth and leadership. Coworkers are talented, good sports and pleasant to work with. You're bound to make some great friends along the way. You're responsible for your own fate, so make sure you make friends at the right places and be prepared to get your claws out when necessary.

    Cons

    Lean structure. Account folks must be comfortable running their own accounts with little support. There seems to be an over-abundance of mid-level account managers. Can feel like a bro culture and favoritism is ubiquitous. Can do without the internal politics.

    Advice to Management

    Please keep politics and bad behaviors at bay.


  2. Helpful (3)

    Meh

    • Work/Life Balance
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Swirl full-time

    Pros

    Amazing people at Swirl. The team I worked with was smart, talented and the best in the biz. The setting couldn't be more idyllic.

    Cons

    Poorly managed. Scattered. Overall, it's a juvenal environment, like being in junior high school at times. Cliquey. Compartmentalized.

    Advice to Management

    Dial back the rah-rah. Less self-indulgence. More transparency. Self-promotion does not equal productivity. .


  3. Helpful (2)

    Account Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Swirl full-time (More than 3 years)

    Pros

    They really care about their people great office and location easy access to management enjoyable work environment

    Cons

    lack of creative talent lack of defined process too much pro-bono work lack of diverse clientele lack of account department leadership


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  5. Great Culture!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Swirl full-time

    Pros

    The culture is amazing and the people are some of the nicest you'll meet. Plus, the location in the Presidio is stunning.

    Cons

    -Long hours -Disconnect between departments


  6. Helpful (3)

    Squirrels

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Swirl full-time (More than a year)

    Pros

    It gives you a perspective of what not to do. Lots of snacks, beverages and activities to the highest level of distraction so you don't hear that sucking sound in the background. Presidio rocks. Beer on tap.

    Cons

    Work is soul sucking at best. Long hours with other confused people. Lack of focus, lack of direction for the agency as a whole. There is an almost Orwellian atmosphere of fear in the hallways because you never know what's going on. Everyone in upper management seems nice on the surface, but behind the smiles, you get a sense that they are trying gauge what you would taste like with some fava beans and a nice Chiante. If you'd like your career to join the Witness Protection program - this is the place for you.

    Advice to Management

    Get better clients. Do work that matters and gets noticed. Floss.


  7. Helpful (3)

    Only Partially Impressed

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Media in San Francisco, CA
    Former Employee - Media in San Francisco, CA
    Doesn't Recommend
    No opinion of CEO

    I worked at Swirl (Less than a year)

    Pros

    - Nice environment overall. The Presidio is beautiful to walk around at lunch when you can, and the office itself is clean, bright, windows are left open so airflow is great. - Pay was decent

    Cons

    - Tedious to access and limited places to eat considering getting in/out of the Presidio is so time consuming - My Director was very disengaged and socially awkward. I rarely worked with him - Did not feel there was real interest in growing their people, or at least not as much as I wanted from a company I joined with 3 years experience under my belt. Little direction was provided in terms of goals and expectations, and communication was often unclear when coming from upper management. - I often felt like I was expected to conform to their culture, but that could have just been the team I was working most often with. I had multiple friends in other departments.

    Advice to Management

    Communication needs to be more consistent and clear. Upper management needs to want to work closely with everyone they hire, not just their favorites. If someone is working more on solo projects, ensure they have the support from upper management to actually get stuff done.


  8. Helpful (1)

    Media

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Media Strategist
    Current Employee - Media Strategist
    Recommends
    Positive Outlook

    I have been working at Swirl full-time (More than a year)

    Pros

    From my experience, Swirl really does care about their employees, both their happiness and growth. Work hard, treat them well, and you will reap the benefits. Work relationships don't happen overnight and things don't get handed to you undeserved, but then again they shouldn't be. People here like to "work hard, play hard" and you see it everyday. What other agency has: a softball team, bowling league, volleyball team, running club, Combine, ping pong table, library, Makers club, knitting club, the most memorable happy hours (remember that time we had a petting zoo, or threw our very own music festival, Swirlchella?!)? And the list goes on My Supervisors have shown that they care about my personal/professional growth and are always appreciative of the work I do. While there have been some adjustments in the past two years due to the mega growth spurt, management is focusing on making the needed changes to now be a successful 200+ company, while still feeling like the small company they started as. Remaining an independent agency sets Swirl apart from the rest.

    Cons

    Cons are more apart of the industry: being in client service, there will be some late nights, some stressful deadlines, etc. Mostly, the cons with Swirl are currently being addressed as a part of the growth adjustments: adding additional resources/tools to the arsenal, staffing up, etc.

    Advice to Management

    Keep focusing on the happiness of your employees. Recognize those that are loyal and want to grow with the company and continue to invest in them. Don't forget the company you began as.


  9. Helpful (1)

    Solid work, great people!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Swirl full-time (More than 3 years)

    Pros

    Smart leadership, caring co-workers, great benefits, beautiful office. I really enjoy seeing the solid, innovative work that comes out across the board. And it's a nice change to be around inspiring, funny, eccentric, and hands-on hardworking people. From the moment I walked in for my interview, I was sold. I haven't found a company like this in a while and plan to stick around.

    Cons

    I can't think of any but I would urge them to to continue focusing on the well being of the company and the people after such a big growth spurt. They have done very well and need to continue to keep a close eye on it. Activities, process, protocol, etc.

    Advice to Management

    Keep up the great work! I'm looking forward to seeing the progress and success of our company goals this year. Continue to be transparent about the plans and being so involved.


  10. Helpful (6)

    Can't trust management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Swirl full-time (More than 3 years)

    Pros

    Nice digs, great snacks, awesome parties.

    Cons

    Life sucking work, on call 24/7, not much in way of growth, most talented and hardest working were often overlooked, laid off on a whim. Account managers have very little experience.

    Advice to Management

    Have more confidence in your team leaders. Hire account managers with more experience.


  11. Helpful (4)

    Low quality work but fun work environment.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Creative in San Francisco, CA
    Former Employee - Creative in San Francisco, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Swirl (More than a year)

    Pros

    The main plus to Swirl is that it is fairly low key and the pay is good. If you are comfortable with low quality work, this will work for you. People are generally friendly. People tend to work here for a long time. The turnover is quite low for industry standards.

    Cons

    The work is very low end. The company doesn't even bother submitting work for award shows. You can expect to create low end work for boring clients. Lots of direct mail. The owners are so eager to expand business, and they have at an astonishing rate. But this comes at a cost. The creatives are cloistered in a depressing building, while everyone else gets to stay in the nice, sunny building. Management simply wants to keep expanding and take on any type of job, big or small. Enormous company is not impressive when the work is low end and it's not a benefit to having Swirl on your resume.

    Advice to Management

    Stop focusing on taking any kind of work and growing the company - focus on making good work. All of the cocktail parties and free snacks don't compensate for the unsatisfying work.



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