Swissport USA
2.3 of 5 43 reviews
www.swissport.com Dulles, VA 1000 to 5000 Employees

Swissport USA Reviews

Updated Apr 14, 2014
All Employees Current Employees Only

2.3 43 reviews

                             

28% Approve of the CEO

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Richard Van Bruygom

(18 ratings)

22% of employees recommend this company to a friend
43 Employee Reviews
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No comments

Passenger Service Agent (Current Employee)
Chicago, IL

I have been working at Swissport USA part-time for more than a year

ProsGood company to start off on the aviation industry

ConsIt depends on the account that you are assigned to. To me was impossible to grew into the company, even thou I have more specific experience and knowledge than other people.
Bad salary

No, I would not recommend this company to a friend

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They do not take care of their employees

Passenger Service Agent (Former Employee)
New York, NY

I worked at Swissport USA part-time for more than a year

ProsFlexible schedules available, the starting pay is okay, sometimes you get to choose your airline

ConsThe managers are terrible, airlines treat agents like crap, fellow employees can get you in trouble, high risk job

Advice to Senior ManagementTrain your managers!

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Its bad

Anonymous Employee (Current Employee)

I have been working at Swissport USA

ProsOne of the worst company ever.

ConsThey dont have nothing. They will use and then throw u.

No, I would not recommend this company to a friend

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Swissport/ Avianca

Pass Anger Service Agent (Current Employee)
Los Angeles, CA

I have been working at Swissport USA part-time for less than a year

ProsWorking at the airport and being able to learn from other people and cultures is always a plus.

ConsAvianca give you write ups for almost everything, most of the co-workers are very young and lack of professionalism, the promotions are giving by favoritism or special favors, noting related to experience or ability, most of the supervisors are not properly trained, the environment is very hostile.

Advice to Senior ManagementTest the supervisor skills.

No, I would not recommend this company to a friend

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Didnt pay me right.

Anonymous Employee (Current Employee)

I have been working at Swissport USA part-time

ProsFun Working at the airport

ConsWorking a lot hours but they wont pay it

Advice to Senior ManagementGET NEW ONE

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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BLAH!

Passenger Service Agent (Current Employee)
Boston, MA

I have been working at Swissport USA part-time for more than a year

ProsMeeting international travelers and learning a new language.

Cons- no travel benefits
- All part-time employees. NO HEALTH, NO DENTAL, NO 401K...

No, I would not recommend this company to a friend

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I am a new hired pax service agent but I feel every one is so nice in a group.

Passenger Service Agent (Current Employee)
Chicago, IL

I have been working at Swissport USA part-time for less than a year

ProsSupervisors are good leaders , specially Andreas, he is an excellent manager in a team since he has a very good personality and leadership abilities.

ConsI think company should provide more benefits to part time employees since they are part of important people to the company.

Advice to Senior Managementso far so good.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Swissportt

Anonymous Employee (Current Employee)

I have been working at Swissport USA part-time for more than a year

ProsBig company, they like to promote from within

ConsLittle to no benefits, low pay

Advice to Senior ManagementListen to what your employees want and need!

Yes, I would recommend this company to a friend

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Decent starting pay...very physically demanding work

Ramp Agent (UPS Account) (Current Employee)
Miami, FL

I have been working at Swissport USA part-time for less than a year

ProsStarting pay is well above minimum wage and what most other companies start you at.
Employees are very team work oriented.
Part time shifts (only), so excellent as a second job or if youre currently a student.

ConsPart time only. Shift length averages 3.5-4 hrs and a typical work week is about 20-25hrs.
Job is outdoors and must be completed in any weather...rain, heat, cold, etc.,etc., (with the exception of thunder).
Supervisors are a bit on the disorganized side, which can make for a chaotic and inefficient work environment.
Company is VERY slow to train and certify employees in other areas of the job...which are necessary. Meaning you get stuck with crappy work details for a lot longer than your probationary period (3 months), and it also slows down the operation.
Almost no opportunity for advancement.
No health benefits.

Advice to Senior ManagementOrganize and expedite the training process.
Retrain current supervisors or hire new ones. They are all well meaning and hard working, but are sorely lacking in the most important aspect of their job....People relations and management!
Promote people based on their merits and accomplishments, not on who they know or because of the time they have been with the company.
Ramp operations can be run more effectively and scheduling needs work as well. Way too many instances where the operation is understaffed.

Yes, I would recommend this company to a friend

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unexpectedly easy

Anonymous Employee (Current Employee)

I have been working at Swissport USA

Prosgreat way to step your foot into the airline industry

Consnot an easy job. pay for parking yourself.

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Glassdoor is your free inside look at Swissport USA reviews and ratings — including employee satisfaction and approval rating for Swissport USA CEO Richard Van Bruygom. All 43 reviews posted anonymously by Swissport USA employees.